Hello @norbertn99!

This seems to be a caching issue. Please try to uninstall the cache plugin and check if the problem is solved. Do you use CDN? Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/
You need to disable the Rocket Loader.

Thank you!

Hello @Media_Ex!

It seems that you have that column sticky; that’s why it overlaps like that.
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
We’re ready to help you.

Thank you!

Hello @Sikandar !

Newspaper works well on WordPress platform. We have not tested or integrated the theme with any other platform.

Thank you for understanding!

Hello Ismail!

If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello Ameet!

We’ve already discussed this issue here; please check: https://forum.tagdiv.com/topic/outdated-templates-for-woocommerce/
You should have the TagDiv Shop plugin active as well.
Make sure you do not use any extra plugins that are not tested with our theme.

Thank you!

Hello Ameet!

Yes. You should edit the post with the tagdiv composer and add this element: https://app.screencast.com/4ed1XEujypZZl
So, the gallery will display where you will place this element.

Thank you!

Hello!

Here you can remove/set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
And the background color here: https://www.screencast.com/t/PbU3hQpDqHh
The opacity of the mobile modal can be changed from Theme panel -> Background -> Mobile menu/search background: https://www.screencast.com/t/hcRoHastuO -> https://www.screencast.com/t/SQapAaaiLRwY

Thank you!

Hello!

Please use the special filter for category: current category. Read more about it here: https://forum.tagdiv.com/flex-block-settings-guide/
For each category, you have a special filter for the current category, which displays the posts from that category dynamically in each category.
Check the block with “No posts” if there is an offset set and delete it. Let it empty with no space no value: https://app.screencast.com/Gh9jDf6t0XtLS
Documentation here: https://forum.tagdiv.com/offset-feature/

Thank you!

Hello!

Try to optimize your website and increase the page speed score.
Please check the tutorials from Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

I’ve checked your website and it seems to look well: https://app.screencast.com/QeznL0ZsVVz3n
The text logo is too long there, so I’ve set it like this: https://app.screencast.com/nRIMOKzE0pALX

Thank you!

Hello @BLAY!

Did you assigned the mobile pages as in this guide: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages ?
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello!

You should be able to click and edit that field.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Hello @curistorian!

A workaround there could be to create an ACF with the price[text value] including the currency as well.

Thank you!

Hello!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @thenursesmagazine!

You can set the Opt-in builder: https://forum.tagdiv.com/tagdiv-opt-in-builder/ on any CPT demos from here: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=directory
Please note that you should enable the lockers on your CPTs from the theme panel settings: https://app.screencast.com/2FrUc7LNKx4Lf
And the settings are exactly as for the simple posts/articles.

Thank you!

Hello @infocj!

You shouldn’t update that plugin. https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/ -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
That WpBakery plugin is deprecated and it is not used anymore in the latest update. Please check those screenshots to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v
They are cropped automatically: https://forum.tagdiv.com/featured-image/ ; that’s why you can disable the thumbs you are not using. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Unfortunately, no. Read more info here: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello @DocDigit!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Thomas!

Unfortunately, there are no settings for that. For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @newspatron!

Please check this thread: https://forum.tagdiv.com/topic/unused-css-2/

I hope that helps you!

Thank you!

Hello @Yuriy!

Yes. The filter feature works like this because it reloads after every selection.
For a quick solution that will shorten the time, please check out this thread: https://forum.tagdiv.com/topic/flex-loop-filters-issue/

Thank you!

Hello Marco!

Try to disable the theme schema https://imgur.com/ZxRGI3K and use the schema from the SEO plugin: https://www.wpbeginner.com/plugins/best-product-review-plugins-for-wordpress/
The path to the theme where the schema.org/Product appears are those:
– wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php https://i.imgur.com/eNZ1337.png
– wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php – https://i.imgur.com/6mRpsHF.png

Thank you!

Hello!

It should work if you have the Woocommerce and the tagdiv shop plugins active. Documentation here: https://forum.tagdiv.com/tagdiv-shop/
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello!

It seems to be from the footer: https://app.screencast.com/KcmwfNkvnZOH1
Check with the tagdiv composer and edit that element.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @Atithya!

Unfortunately, no. Please make sure this wasn’t caused by a plugin conflict or a caching issue.

Thank you!