Hello Pawel!

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme.
If you have some custom modifications in the theme files, then better save the code and replace it after every update.

For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello @keverix3 !

Please reset the permalinks by pressing save changes in Dashboard -> Settings -> Permalinks.
Make sure you do not have any link redirections in your SEO plugin or any extra plugins.

Thank you!

Hello Ken!

Please continue the discussion via email!

Thank you for understanding!

Hello @Samilyjones !

For cloud templates, we have an option to change that additional text: https://app.screencast.com/jnBnXkfMpFMAk
A workaround for the default templates could be to change this word: https://app.screencast.com/t4PLrOY5OBdbQ with a space.

Thank you!

Hello Inamullah!

You can use some custom CSS code, like in this topic: https://forum.tagdiv.com/topic/text-align-justify/
By default, this is the link color: https://imgur.com/gvoN3sh. and you have some settings also for the column text/text with title in the tagdiv composer.
Unfortunately, we do not have these effects options for the images in our theme.

Thank you!

Hello @01Ezequiel!

Unfortunately, we have no option in our theme in order to achieve what you need.

Thank you!

Hello @PIF21 !

There is an option in the theme panel settings for default templates: https://app.screencast.com/3IuASf69FzEnh
For cloud templates, you need to add the shortcode just once in the single cloud template you use for your articles. When you add an article, it should be assigned the global template you use (with all the customization).

Thank you!

Hello @tnihart!

No. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Please check if you do not have any extra CSS codes for hyperlinks.

Thank you!

Hello @marijnvdgruiter!

Do you use the global header and footer on all your pages? Make sure there is not a caching issue.

Thank you!

Hello @fabinhoalmeida !

I understand what you need. But, unfortunately, we have no settings in order to achieve what you need in our theme, and we do not recommend changing the theme code.
You can try to change the roles and capabilities of your users from here: https://wordpress.org/support/article/roles-and-capabilities/.
Try to use a plugin for this, for example, the Members, Membership, and User Role Editor Plugin.

I hope that helps you somehow!

Thank you!

Hello!

It seems there is a plugin conflict. Unfortunately, we cannot provide support for untested plugins. We will try to do our best in the next updates.

Thank you for understanding!

Hello @Yanko!

That option from the theme panel should work for each category. So, you won’t need any code. Also, we do not recommend it.

Thank you!

Hello @sarpanet!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello Sathiya!

Unfortunately, no.

Thank you!

Hello Betty!

You can use custom fields. Check this guide: https://forum.tagdiv.com/custom-fields-support/.
They will appear when you edit a category: https://app.screencast.com/xp2OREl0DvymJ and you can have different values for each category. The rule can be chosen like this, so it will be available for all your categories: https://app.screencast.com/frcxh7fsbj7Il

Thank you!

Hello!

I’m glad I could help you!

Have a great day!

Hello Kumar!

The default option there in the theme is “disable”. Here is a table that explains every option: https://developer.mozilla.org/en-US/docs/Web/HTML/Attributes/rel

Thank you!

Hello!

I couldn’t login with those credentials, so please provide the correct credentials via email. Also, please include a link to this topic in order to identify you.

Thank you!

Hello @rohith!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello @steffi83!

Edit a page with the tagdiv Composer, click here: https://app.screencast.com/CLxqyuivsxfZl -> search and you can find it: https://app.screencast.com/U16vT8DDLBQmE

I hope that helps you!

Thank you!

Hello @gabriele342!

If you use cloud templates, then you need to edit the pages with the TagDiv Composer and delete that element.
For more information, please check these guides:
– https://forum.tagdiv.com/user-reviews/
– https://forum.tagdiv.com/reviews-2/

Thank you!

Hello @chaywood0896!

I’ve tried to replicate the issue on my end with the latest update of the theme and plugins, without any extra plugins that are not tested with our theme, and I couldn’t find this issue. That’s why I request your credentials to be checked on your end.

Thank you!

Hello Betty!

If you edit a category(Dashboard -> Posts -> Categories), you can see that you can add a category description there. This text can be displayed in your category template with the help of the element called “Category Description.” It will automatically take the text from every category.

Thank you!

Hello!

Try to use the offset: 1 help: https://forum.tagdiv.com/offset-feature/

I hope that helps you!

Thank you!

Hello @rohith!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!