Bettina Hello!
Make sure you deactivated the non-tested plugins with the theme before installing the td composer. It could be from a plugin conflict or settings: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Bettina Hello!
Try to deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, and try again.
Let me know the results!
Thank you!
Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Thank you!
Bettina Hello!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/
Thank you!
Bettina Hello!
Please provide more information about your issue, the settings you applied and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello @avstu!
I’m sorry to hear about this. We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
Bettina Hello @brenbrinkman!
Unfortunately, there are no settings for hovering.
I believe you can add a hover color for that element using some CSS: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thank you!
Bettina Hello Aleksander!
This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Bettina Hello!
Yes, you need to build, customize or import some templates.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
Bettina Hello!
I’m sorry to hear about this.
Before every update, you need to deactivate the non-tested plugins with our theme and then update the theme and tagdiv plugins too.
Try to deactivate all the plugins and cache plugins that you use and try to reinstall the plugins again.
It could be from a plugin conflict or settings: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the issue is still there, then let us know. We will investigate the issue and let you know what can be done there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use whichever one is more affordable and useful for you.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
Note that you can not customize AMP so much, because it comes with its own design.
About the page speed, please check this topic: https://forum.tagdiv.com/topic/mobile-page-setup-and-peformance/
Thank you!
Bettina Hello!
Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Bettina Hello Dave!
A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Thank you!
Bettina Hello!
Can you please let me know how it is appearing in your case? I’ve tested and for me it is working as it should.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello Debra!
Use the cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
You can import any cloud templates from any demos you like from the Cloud Templates and assign it on your website, or you can build them from scratch by importing a blank template(in order to make it editable with the Composer).
When you edit the page with the TagDiv Composer, add the element called “Flex block” and there you can see the settings from that screenshot.
Thank you!
Bettina Hello Dave!
I think you can test some plugins with standard/default templates and see which one is suitable for your needs: https://www.wpbeginner.com/showcase/best-wordpress-accordion-plugins/
Check this topic too: https://forum.tagdiv.com/topic/accordion-and-toggles-open-when-printing-how-to/
We will take in consideration your query for the future.
Thank you!
Bettina Hello!
You can edit your mobile page in the TagDiv Composer in the 2 viewports: https://prnt.sc/RW9E2WVGa787
Please clear your cache or try it in an incognito file on your phone and see the changes.
Let me know the results!
Thank you!
Bettina Hello!
I’m sorry to hear about this. We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
Bettina Hello!
This is a WordPress limitation, not a theme limitation. Please address this issue to them.
Thank you!
Bettina Hello!
A code in your frontend is appearing only when you have a plugin uninstalled and it should be installed, so instead of the code, it will display the element from that plugin. In your case, you use an element from the Opt-in Builder plugin and if the plugin is uninstalled, then the code it will appear.
Thank you!
Bettina Hello!
Check if there is an object cache applied on the backend. Here is a guide that will help you with this: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ after the object cache file is removed the theme will remain activated. If the issue is till there, then we need your cpanel url and credentials too.
Thank you!
Bettina Hello!
This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Bettina Hello!
Please delete the 0 from offset posts and let the field empty with no space, no value.
Thank you!
Bettina Hello!
It should be an error in the console. We can take a look at this and investigate the issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
This will be available in the next new update of the theme.
Stay tuned!
