Bettina Hello!
We need to investigate this issue.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue
Thank you!
Bettina Hello!
You can achieve that with a flex block. Please check the screenshots: https://app.screencast.com/Szl2okqrzjYcR -> https://app.screencast.com/KTrbSXfDu2Mqd
You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want from the tagdiv Composer to the second column and consider it a sidebar
Thank you!
Bettina Hello!
Please follow this thread to see the solution: https://forum.tagdiv.com/topic/image-could-not-be-loaded-4/
Thank you!
Bettina Hello @tonipelovski!
Do you use the Single Post Bg Featured Image shortcode in the single post template?
Can you please provide more information about your issue and the settings you’ve applied?
Thank you!
Bettina Hello!
If you enable this option: “Remember active tab on page refresh” from the element tabbed content and apply a unique id, for example, test, then when you access the second tab, for example, you can see that unique id named test in the link. When you copy-paste that link in another tab of your browser, the shortcode tabbed content will remember the second tab, and it will directly be displayed open.
Thank you!
Bettina Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
If you modify in the header or footer, then yes, all the changes will be applied on all your pages because you use that header and footer template globally.
Thank you!
Bettina Hello!
If you add a code there, then you should have that code also in the mobile viewport: https://www.screencast.com/t/XDQJedlggSB
Make sure you do not use any mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
Also, maybe it depends on the code as well.
Thank you!
Bettina Hello!
In the Tabbed Content shortcode you should add the ID of the pages and not URLs.
Documentation here: https://forum.tagdiv.com/use-tabbed-content-shortcode/
Thank you!
Bettina Bettina Hello!
Unfortunately, we didn’t publish the templates in the Cloud Templates. We will add them as soon as possible. As a workaround in the meantime, you can build a staging site, install the demo, and there you can copy-paste the code of the pages.
Thank you!
Bettina Hello Alexis Lambert!
I’m glad that I could help you!
Let me know if you need further assistance.
Have a wonderful day!
Bettina Hello @PSIall !
So, do you like to have a featured video? But it won’t open the video automatically.
As a suggestion, you can use the element called Video Embed from the tagdiv Composer that display the video automatically when you open the post. The video will play automatically without the sound. However, the visitor can turn on the volume.
Please note that the video can not be different for each post only if you will use different templates.
Thank you!
Bettina Hello!
1. Edit the homepage with the atgdiv composer, click on the header main menu element, and here is the setting of the color for the item in the menu: https://app.screencast.com/66xw8myGUY9di
2. This is a gallery with images and not with posts. You can create custom modules: https://forum.tagdiv.com/modules-builder-newspaper-theme/
3. Add an inline text and write this code there:
https://pastebin.com/GMC45i1M -> https://app.screencast.com/buKK100sh0ivC
Thank you!
Bettina Hello!
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
A solution for sending a screenshot/video with the issue you have is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
Unfortunately, your website display 500 internal server error. 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/
Let the host provider know about those issues as well, maybe he can guide you.
See this topic for more solutions: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/
Thank you!
Bettina Hello @PSIall !
Please follow the instructions provided to set your featured image. On the left side of the Gutenberg is the content: https://app.screencast.com/ZegJpfQQ9Zc5i So, delete the featured image because you will have the image/video display twice.
Thank you!
Bettina Hello!
They are cropped automatically: https://forum.tagdiv.com/featured-image/ ; that’s why you can disable the thumbs you are not using. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
A guide with the Instagram feature offered by the theme is here: https://forum.tagdiv.com/instagram-widget/
Thank you!
Bettina Hello!
Please note that you should use cloud templates in order to edit them with the tagdiv Composer. If you use default templates, then make sure the Standard Pack plugin is installed and active. For default templates, the settings are in the theme panel settings.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Hello!
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
Bettina Hello!
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and try to help you asap.
Thank you!
Bettina Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello!
I’ve tested on my end and this plugin works well.
Did you set up the avatar when you edit the user in dashboard ?
Make sure you have the shortcode called “Author Image” on the author page in the tagdiv composer. Also, that you set up the image for the author in order to show.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
