Hi,
Unfortunately every file inside the wp-booster folder is not compatible with a child theme. Files from wp_booster cannot be edited in the child theme. Unfortunately there is no solution for this at the moment. We do try to improve our child theme support but at the moment you will have to make the modification in the main theme.
Thank you!
Hi,
If you use the search widget, you get only 3 results on the page as well. this means that you have your post limit set to 3 in the wordpress settings here: http://screencast.com/t/Yn3PkRCBLytS
That number affects multiple area of the site including the search and category pages. Your category has a load more pagination that appears after every 3 posts.
Thank you!
Hi,
You can do it from the editor as well, yes.
Glad it worked out!
Hello,
The sidebar has to be set to the left position from multiple places. The right position is the default one set everywhere, but if you want to change this, you need to edit the categories: http://screencast.com/t/O6NPsse6, the wp templates: http://screencast.com/t/DudOjlbRvUly If you have the sidebar set on every post to the right side and not set on the default position (from panel) then the settings from the theme panel will be ignored.
In this case you need to use 2 ad spots: the sidebar ad and the article top ad:
https://forum.tagdiv.com/sidebar-ads/
https://forum.tagdiv.com/article-ads/
Thank you!
Hi,
5)a) The color will only show up in the per category setting. There are no colors for the general category tab. Please open the specific categories from below the general options
2) Different header styles provide different hover effects. You can see different header styles here: https://forum.tagdiv.com/header-styles/
3) Our theme has no such option to make an image scroll as a background. This will have to be made custom and we cannot offer any customization services at the moment. sorry.
Thanks.
Hi,
Unfortunately we are unable to offer any advice for this. You will eventually have to grab the bull by the horns and update to newspaper 6 as more and more elements will stop working with your version. Right now, your visual composer is not working, your social counter’s facebook is not working and more and more elements will start to break in time as facebook, wordpress, visual composer all advance and get update while your theme stays the same version.
You can downgrade wordpress if you want to buy a bit more time.
http://dominiquej.com/how-to-downgrade-wordpress-to-previous-version/
We are aware of all the changes made from newspaper 4 to newspaper 6, and that it might take a bit of time to re-create some of the pages and elements on your site and we are sorry for the inconvenience, but we will try to assist in any way we can if you make this decision.
Hope this helps.
Thank you!
Hello,
There is a conflict between older version of visual composer and the new version of wordpress, but we have no reports of the media library breaking upon updating WP.
Please update your theme to the latest version and make sure you update visual composer as well by following these guides:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the problem is still there after you update, then please also try it without plugins. Disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!
Hi,
You do not have to buy anything. Updates are free both for the theme and visual composer. If visual composer asks for you to buy it, simply ignore the message as we are the ones providing it as this process is required so we can test the released versions before including them in the theme.
Thank you!
Hi,
Custom fonts do work and we have tested them properly. you just need to follow the steps closely from these guides:
https://forum.tagdiv.com/using-custom-fonts/
https://forum.tagdiv.com/font-customization/
https://forum.tagdiv.com/using-typekit-fonts/
Please keep in mind that when you are logged in, wordpress could be adding it;s own font so always check your fonts when you are not logged in.
Also , please try to disable all plugins except visual composer, cl;ear cache and reset cdn. Plugin conflicts can affect fonts.
If you use fonts from other languages, make sure you enable support for them from here: http://screencast.com/t/R0XNmPQymG
Thank you!
Hi,
We have received them and we will answer them today. (support hours 8:00 AM – 17:00 PM GMT+2)
Than you!
Hi,
This is indeed affected by the post title hover color, like you can see on our main demo page here: http://demo.tagdiv.com/newspaper/ don;t miss has an orange category tag hover and lifestyle news has a green hover color. It’s the same on the fashion demo. Only the hover color is affected, not the main color. Here is a quick example:
http://screencast.com/t/nNDrf79PJ0
The block title colors affect the hover for the entire block including the post titles and the category tag.
Thank you.
Hi,
These elements are not visual composer elements but theme specific ones.
The first issue with the images is a simple one. You need to use images that are bigger than the container. Check your image sizes and the containewr size. The theme does not strewtch images, it only crops them. If your image is smaller than the container, then you need to upload a bigger one for it to display properly. Please follow this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
For the second issue with the excerpts, please filter your excerpts by letters here: http://screencast.com/t/zZhUXQPR because your language does not use spacing between words. If this is the case, the theme will think all of the post content is just one big word.
Thank you!
Hi,
If your links are inside the post, you can edit them in the MCE editor and select the link color like so:
http://screencast.com/t/NIoXor5xw
Thanks.
Hi,
Please try to disable all your plugins except visual composer, clear cache and reset cdn. Also please provide a screenshot of your playlist back-end so I can see how you implemented the video Id’s. A link to your site pointing at the playlist will also be usefull.
Thanks.
Hi,
My bad, the spaces were off. If the classes are on the same element in this case the body tag, there should be no spce between them like so:
.single_template_6.post .td-sub-title{}, but in any case, your code works as well without the .post class.
Thanks.
Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can log-in and inspect this issue. Please also provide a link to this topic so we can identify you.
Thanks.
Hi,
Please make sure you use only standard characters in the widget title name. Do not use symbols (!@#$%^&*()_+{}:”>) or language specific characters or wordpress will strip the sidebar of widgets.
Thank you!
Hi,
Please follow this topic as your issue seems similar to this one: https://wordpress.org/support/topic/wordpress-admin-running-extremly-slow
You can also find online tutorials on this issue: http://www.onlinemediamasters.com/slow-wordpress-admin-panel/
Please make a few tests like switching the theme to a wp default one, deactivating all plugins, clearing cache as shown in the links I provided.
Thanks.
Hi,
It seems this is the issue. Our theme supports custom logo, but not the default wo custom logo. We have our own. This is the case with every premium theme. Not all plugins can tie into the code as it’s custom made. If you truly need to use the plugin, you will have to get some help and adapt the theme code to support the default wp custom logo and other adaptations needed for the plugin to work properly. Unfortunately we cannot offer customization services at the moment. sorry. you can hire a freelancer for this from sites like studio.envato.com
Thank you for your understanding.
Hi,
There seems to be an issue with wordfence and the theme panel settings. Other plugins can also do this so please try to disable all plugins except visual composer, clear cache and reset cdn files. If you do use wordfence, there is a setting that can fix it: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Thank you!
Hi,
There seems to be an issue with wordfence and the theme panel settings. Other plugins can also do this so please try to disable all plugins except visual composer, clear cache and reset cdn files. If you do use wordfence, there is a setting that can fix it: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Thank you!
Hi,
Yes, you are right, the first one is set as featured but it’s strange that on your homepage the theme does not have a featured image to show and it’s displaying the placeholder instead. That is why the error shows on that particular module. When there is no featured image to show. Maybe your plugins interfere with the creation of featured images from video posts. Try to create a new video post and see if there is a featured image grabbed from the video.
Thank you!
Hi,
The article inline ad is for posts only, not pages. If you want to add multiple ads on a page, then you can use the adbox element as many times as you want: http://screencast.com/t/UXzak3C2eE6
Thank you!