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Calin
tagDiv Staff

Hi,

Please make sure that this plugin is updated and activated
-> https://www.screencast.com/t/HABdwhOa

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately there are no elements in cloud library for coffee demo, sorry!
if you like that demo you can install it -> https://forum.tagdiv.com/installing-demos/
or if you want just the layout you can create a new page and set this code in it like this -> https://www.screencast.com/t/Xth0suGBixa
here’s the code -> https://pastebin.com/nRZCbihR , if you want the settings for coffee blog you can Import / Export theme settings -> https://forum.tagdiv.com/import-export-theme-settings/ here are the settings -> https://pastebin.com/74KjUWzn

Thank you for your understating!

Calin
tagDiv Staff

Hi,

So in order to achieve that first you need to add on image -> https://www.screencast.com/t/3XpyLjpJWx after that please make sure that the image you want to set is set to full size -> https://www.screencast.com/t/OiQGmmkcV those will be the results -> https://www.screencast.com/t/AIDGIgxtLde

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

‘Note that the WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin, please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Usually this is a plugin conflict, please deactivate all non theme plugins, clear all cache and see if the problem is appear again.
Replay via this topic -> https://forum.tagdiv.com/topic/problem-with-homepage-3/

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

This is a code that breaks the html. It can come from a plugin or custom code modification. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Calin
tagDiv Staff

Hi,

In order to replace the menu you need to click on it and change the select menu -> https://www.screencast.com/t/gl0IXkpV314 for color please check this section -> https://www.screencast.com/t/dB6vZTFr

If I do not understand well please provide me some more details and some screenshots.

Hope this will help you!

Calin
tagDiv Staff

Hi,

Unfortunately our theme do not have such option, you can use the WordPress roles, but those will offer more or less from what you want to achieve
Roles and Capabilities -> https://codex.wordpress.org/Roles_and_Capabilities

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

What I want to say is that the code for view count will not longer be load in page/post -> https://www.screencast.com/t/myiFWaIsH -> https://www.screencast.com/t/d9lvYq21E3
You can set manually the view count -> https://www.screencast.com/t/p12gX2ZUG0R
Ajax view count -> https://forum.tagdiv.com/ajax-view-count/

Thank you!

Calin
tagDiv Staff

Hi,

Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed
https://forum.tagdiv.com/requirements-for-newspaper/
Let us know if there still is a problem after doing this, or you have more questions.

Thanks

Calin
tagDiv Staff

Hi,

In order to hide the search button on mobile please go in WP Dashboard Newspaper>Theme panel > Custom code> Custom css and paste this code there
#td-header-search-button-mob, .td-search-icon
{
display: none;
}

https://www.screencast.com/t/Am7S6pyXkFSy
See results: https://www.screencast.com/t/pgmUVx0VgDo4

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that there is not a plugin conflict, and all theme requirements are set like in our documentation https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem please provide some more details and some screenshots.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

You can use a custom css for this problem -> https://www.screencast.com/t/OSuhSVZbuO
.td_block_19 .td-load-more-wrap a {
margin-bottom: 15px;
position: relative;
color: #000;
}
.td_block_19 .td_ajax_load_more {
border: 1px solid #000;
}

Maybe you need to adjust the color in order to have a proper view of load more button.

Thank you!

Calin
tagDiv Staff

Hi,

If you want to have a good speed on mobile device please use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Here is our guide for tagDiv Slide Gallery ->https://forum.tagdiv.com/gallery-2/

Please make sure that you do not have any plugin conflict, please make a test, deactivate all plugins, clear all cache and try again.

If the problem is still there please provide some more details and some screenshots with the settings you made for the gallery.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Indeed there is a missing custom css -> https://www.screencast.com/t/65rxYhr8A8
I note this issue on our fix list.
Please add this custom css in Newspaper>Theme panel>Custom code>Custom css ; this should fix the problem.
.td-header-wrap .td-drop-down-search.td-drop-down-search-open {
background-color: rgba(18,18,18,.97);
border: 1px solid #222;
}

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have some plugins that interfere with this option, please deactivate all plugins, clear all cache and try again.
Also please check the version of WordPress and newspaper too.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that there is not a plugin conflict, and all theme requirements are set like in our documentation https://forum.tagdiv.com/requirements-for-newspaper/
Please set the wp debug to false -> https://www.screencast.com/t/53na7k88z3r
Also please check some similar topic -> https://forum.tagdiv.com/topic/cannot-login-error-cookies-are-blocked-due-to-unexpected-output/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please check our guide for ads -> https://www.screencast.com/t/sLmxVxpz6xJ
-> https://forum.tagdiv.com/ads-adsense-overview/
Maybe you do not set something well, also this can be from some plugins, you can make a test, deactivate all non theme plugins, clear all cache and try again.
If you want to use mobile theme please check our documentation for mobile theme and ads in it -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Calin
tagDiv Staff

Hi,

Please check the settings from the theme panel>theme colors>top menu ->https://www.screencast.com/t/FYjg5npE88

Thank you!

Calin
tagDiv Staff

Hi,

As I think that you know the WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin, please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

I check your website on a mac and normal desktop too, and for me is look very good.
Mac version -> https://www.screencast.com/t/Wgyridur
Desktop version -> https://www.screencast.com/t/8iCidAQ0c

What you can do is to check the website with different browsers on both mac and you computer.
Is possible to have some old version of browsers or to have zoom in the browsers or on desktop.
After you check all those and the problem is still there you can make a full backup to your website and make update to the theme to Newspaper 9.5
How to update the theme ->https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If I understand right you make an installation and you hat that error because you already have the newspaper theme, you need to remove/delete it and and try after that to install it.
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
How to update the theme ->https://forum.tagdiv.com/how-to-update-the-theme-2/
If there is still a problem, please provide me some more details.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

1. You need to use the elements from classic editor, formats -> https://www.screencast.com/t/4MepRXd9

2. For text align use those settings -> https://www.screencast.com/t/IghyJ8M4o

Hope this will help you!

Calin
tagDiv Staff

Hi,

Usually those problem appear when is a conflict between our theme and some plugins, or when are made some changes in theme files; what you can do is to deactivate all plugins, clear all cache and try again, if the problem is still there, check if you have the child theme, deactivate it if you have, also check the code from theme panel, if the problem is sill there, then I think the best way will be to make a full backup and remove/delete the theme and install it again.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding!

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