Hi,

You need to check in theme panel > footer > footer settings -> https://i.imgur.com/z3JQNuU.png there can be three options, you can have set a footer template from tagDiv Cloud Library -> https://i.imgur.com/r5DInHz.png or you can have set a footer page -> https://i.imgur.com/V8gU4MB.png or a standard footer styles -> https://i.imgur.com/rb4GIOm.png
I think that you are using footer style 1, if yes, this is a premade footer and it can not be edited -> https://i.imgur.com/a2Cnksj.png therefore you can not edit the elemnts from it, you can only add more in footer 1,2,3, if you want to edit the footer you can choose an empty footer and set the widgets you want in it -> https://i.imgur.com/dhVshoH.png -> https://i.imgur.com/WnezpeD.png or you can use a footer page.

Hope this will help you!
Thank you!

Hi,

Please note that you need to enable two thumbs in theme panel in order to display the featured image on mobile theme plugin and amp -> https://i.imgur.com/WRw77Hn.png -> https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/KapCAyS.png this should solved the problem.

Thank you!

Hi,

This problem has been passed to a developer to inspect the problem with inline ads and fix it.

Thank you for your understanding and sorry for the inconvenience!

Hi,

I just make some more tests and for me the option is working -> https://i.imgur.com/JToexEM.png -> https://i.imgur.com/AGHA1pM.png please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

As I can see the code is no longer recognize by the theme when is place with tagDiv Composer, What I can suggest is to set it in the cloud template as you set it in the post, you can set it at the end of template first to see if it is working and only after that set it in the right place.

Hope this will work!
Thank you!

Hi,

If you like the GOSSIP demo then you can install it as in our documentation from here -> https://forum.tagdiv.com/installing-demos/ also you can choose to import only some parts from tagDiv Cloud Library and edit theme using tagDiv Composer.

Hope this will help you!
Thank you!

Hi,

“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.

Hope this will help!
Thank you!

Hi,

In latest update , Newspaper 10.3.1 we added a better support for Custom Post Types (CTP) on the content blocks, but the blocks you want to edit do not have this option.
Unfortunately for the moment the CPT can be set in related articles and more article box only with custom work, and this is not covered by the theme support.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
After that the site should be god!

If there is still a problem, please let us know!
Thanks.

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

1. Using tagDiv Composer and cloud templates you can set the em in style tab -> https://i.imgur.com/E8dw9Rh.png indeed, more improvements are needed, our developers will do their best.

2. Unfortunately , yes for desktops will be display the same on all type of devices, there are some elements that can scale, but these are only few for the moment. Here is a reference how it should look the code to scale -> https://css-tricks.com/books/fundamental-css-tactics/scale-typography-screen-size/

3. Unfortunately we do not have a 4k, as I know our developers will get one for tests when will make the improvements for 4k.

Thank you for your understanding and sorry for the inconvenience!

Hi,

The mobile version appear on desktop when is a cache problem, so if you are using some cache or plugin for optimization, please deactivate them and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!
Thank you!

Hi,

Yes, you can use a css only for a page, for this you need to use in your css the id-class specific to that page/posts -> https://i.imgur.com/xBv2png.png -> https://i.imgur.com/nVWlK1L.png the code should be like this -> https://i.imgur.com/nl4SuYf.jpg and will be apply only on this post.

Hope this will help you!
Thank you!

Hi,

Our support forum is made custom using bbPress plugin -> https://wordpress.org/plugins/bbpress/ you can use the plugin with Newspaper or Newsmag themes, also if you want we can make for you the forum, for this you can make a request to our custom work here -> https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Thank you!

Hi jarajto_pl,

Please provide me link to your website and some examples where i can get these translations that are not applying, in this way I will be able to help you!

Thank you!

Hi,

I just checked your website using my mobile and the menu items are displaying -> https://i.imgur.com/FFCeswz.png

Thank you!

Hello,

Is look that you have a problem with Access-Control-Allow-Origin (CORS origin)
-> https://i.imgur.com/r3cDf5U.png you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help!
Thank you!

Hi,

Unfortunately our theme do not have a system to display the elements set/use in your website. You can compare the blocks from your website with these from here https://i.imgur.com/7KpzAC2.png -> https://demo.tagdiv.com/newsmag/block-1/ also on homepage you can check using tagDiv Composer and for sidebars you can check in Appearance> Widgets -> https://i.imgur.com/abhgbkU.png

Thank you for you understanding!

Hi,

This option from theme panel -> https://i.imgur.com/1Y14Myc.png will apply only on images set like this -> https://i.imgur.com/Zdpbexi.png -> https://i.imgur.com/IDSDlfV.png -> https://i.imgur.com/YAFcmwi.jpg -> https://i.imgur.com/qhHSUDW.jpg using this option will not work/apply -> https://i.imgur.com/FwOEofJ.png you need to manually enable the lightbox -> https://i.imgur.com/NMlxRoN.jpg I will make a requirement for the coming updates that this option to be enable if is set in theme panel.

Thank you for your understanding!

Hi,

After you install and activate the slider revolution this element will appear in tagDiv Composer -> https://i.imgur.com/NYebc3j.png ( also you can set the shortcode directly in ca column text in text area). -> https://i.imgur.com/wxruA0T.png
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this will help you!
Thank you!

Hi congpine,

Make sure that you are using the latest version of Newspaper, v10.3.1
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please provide me a link where I can investigate this problem.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

You need to set only the id for the socials not the entire link -> https://i.imgur.com/upLY9b6.png for example -> https://i.imgur.com/7VVsBW7.png

Thank you!

Hi,

Yes, that is the tagDiv Standard Pack, if that is enable -> https://i.imgur.com/nhWUlVc.png the theme fonts hould look like this -> https://i.imgur.com/xvtDuK1.png

Thank you!