Hi,

I see the problem, this is an unusual issue. If you tried deactivating all plugins with no effect, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in your email.

Thanks

Hi,

At the moment a particular button element is not available in the tagDiv composer. Buttons will be added in the coming theme update, along many other features.
You could create a button in a text element if you wish so, by selecting the text and making it a button, add a link if necessary as well
– https://www.screencast.com/t/nfGSxIp68Vh

Thanks

Hi,

There are options to stretch the header container, to prevent the menu from dropping on a second line, in the theme panel
– https://www.screencast.com/t/WfnwRdFO5sH
It could be done with code if needed, try something like this for example
– https://www.screencast.com/t/oreX79rng
Enter it in Theme panel->Custom CSS section if you decide to use it

.td-header-style-7 .sf-menu {
float: none;
}
.td-header-style-7 .td-header-menu-wrap-full.td-container-wrap {
height: 111px!important;
}
.td-header-style-7 .sf-menu > li > a {
padding:0 13px;
line-height: 83px;
}
.td-header-style-7 #td-top-search {
top: 35%;
}

Thanks

Hi,

Thank you for your interest in the theme. The posts and media files you have will not be lost by switching the theme. As always make a full backup before beginning
– https://codex.wordpress.org/WordPress_Backups
I found this useful guide that you can check as well
– http://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
Then install the theme using these guides
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/
By FTP is the recommended method in this matter. You can also install a demo if you wish
– https://forum.tagdiv.com/demos_introduction/
– https://forum.tagdiv.com/installing-demos/
View all the available demos live here
– https://demo.tagdiv.com/select_demo/select_demo_newspaper
Then start customizing the theme options as you wish. The TagDiv composer can be used to edit/create pages
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/block-settings-tutorial/
It is recommended to use the tagDiv composer, because in the coming update we will add a considerable amount of options for this composer especially.

Thanks

Hi,

If you use Visual composer, please deactivate the tagDiv composer from the plugins section and the single images should work properly. Having both composers active can affect these elements.

Thanks

Hi,

Entering the shortcodes in a text element like this seems to work
– https://www.screencast.com/t/JNJP7Kqw
– https://www.screencast.com/t/sOr4sIqpvMl8
Try it like this and it should work for you as well.

Thanks

Hi,

That is usual, the website should display on desktop and mobile as well. If you could provide a link to your website we will inspect it.
In the meantime you could try to deactivate all plugins except theme plugins and clear all caching. Check is this has any effect.
If you have custom code in theme panel sections, or added in the theme files directly, check that as well.
Maybe contact the hosting provider as well and mention the situation, it could be server related.

Thanks

Hi,

I don’t understand why you would come to the conclusion that the theme you have purchased is not the Newspaper theme. Maybe you can explain and provide more details about this, for a better understanding.
You could be referring to the design, in which case there are multiple demos that you can choose and install
– https://forum.tagdiv.com/demos_introduction/
– https://forum.tagdiv.com/installing-demos/
However if you would like a refund, you can request it and we will approve it
– https://themeforest.net/refund_requests/new

Thanks

Hi,

That could only be done with a pop-up plugin, there are no settings in the theme for something like this. Maybe try some plugins that have options like this and configure a pop-up to appear as you wish.

Thanks

Hi,

I believe you are referring to the post title in the post page, there is no setting to change the heading of the title. That could only be done by making this modification in the code, and it will affect all posts
– https://www.screencast.com/t/MLDWMuFOy

Thanks

Hi,

To enable the scroll to top on mobile try a code like this

@media (max-width: 767px) {
.td-scroll-up {
display: block;
}}

Enter it in Theme panel->Custom CSS section and check the results.

Thanks

Hi,

The default playlist element does not have such advanced options that you require. Try multiple playlist plugins which have these capabilities if there are any. There could be plugins that will allow you to enter playlist URL’s and synchronize the videos on the website when the source playlist is updated.
If the plugin has a shortcode you could place in on pages, by entering it in text elements and check the results. This could be a solution.

Thanks

Hi,

@riealeksandra Replied in your other topic.

Thanks

Hi,

@riealeksandra More layouts will be available in coming theme updates, so a layout like you mention could be available as well using the tagDiv composer. This page editor will have a considerable amount of options added to it, beginning as soon as with the future theme update.

Thanks

Hi,

The sub-categories have to be created first, create them like this
– https://www.screencast.com/t/FR3iFMboLOGS
That is how the demo categories are created, using parent categories and sub-categories.
Then to create a simple drop-down menu arrange them like this
– https://www.screencast.com/t/i7EvMFOvqcC
A mega menu with sub-categories can be created like this
– https://www.screencast.com/t/9WviFBu0OKO
Choose the menu item you want to make a mega-menu and simply make it, no need for anything else. The result will be like this
– https://www.screencast.com/t/UanqOfMFFKL
More useful information in this topic
– https://forum.tagdiv.com/topic/how-display-sub-menu-with-item/
Please let us know if you still have problems with the menu, after trying these solutions.

Thanks

Hi,

I tried to explain the methods of setting a sidebar for posts, for different situations. There should be no problem displaying any of the available widgets in the sidebar of a post.
Create a new sidebar or edit the existing ones, and enter the widgets you want inside them. Sidebars can be created from multiple places
– https://forum.tagdiv.com/sidebars-tutorial/
Widgets can be entered in sidebars in Appearance->Widgets
– https://www.screencast.com/t/CVOc24mqq77
Then assign the sidebar you want for the post
– https://www.screencast.com/t/zCjwkmn0mz
The post should now have a sidebar, containing the widgets you want in it.

Thanks

Hi,

Maybe this solution will work for you, this is a similar topic
– https://forum.tagdiv.com/topic/found-cron-bug-in-newspaper-8-1/

Thanks

Hi,

You could give it a try and see how it goes with that configuration. We have only tested the theme with these cloudflare and cache settings
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
But you can make tests with different configurations and check the results.

Thanks

Hi,

The theme does not have such an element, most likely it is added there by a plugin or maybe code entered in the theme panel or theme files.
Try deactivating all plugins except theme plugins and clear all caching. Then check if the bar is still there. If it is not, then a plugin is responsible.

Thanks

Hi,

It may require additional steps in order to display the ads on the website. Follow the instructions provided with the code and they should appear in the locations you want.
Some ad implementations require a code to be entered in the theme header file, before entering the ad code in the theme panel ad sections.
This is a guide for using other ads, basically the code has to be entered in the desired section and it will be displayed if it is valid
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks

Hi,

By default pages do no have the option to be classified by tags, only posts have this option. Post tags will all be displayed at the bottom of the post, if the option is enabled in the theme panel.
Please correct me if I misunderstand what you are asking.

Thanks

Hi,

The only time when the website will be boxed, is when a background image or color is set. I believe there is a white background color on the website. Please check in the theme panel and remove it if that is the case
– https://www.screencast.com/t/g2aLdz2e
Then everything should be as before.

Thanks

Hi,

There are options to place ads in the post page (top, inline, and bottom ad)
– https://forum.tagdiv.com/article-ads/
Ads below the tags are not possible using theme options. Either modify the post template used and insert the ad code there. Some similar topics here
– https://forum.tagdiv.com/topic/ad-placement/
– https://forum.tagdiv.com/topic/sourcevia-above-add/
– https://forum.tagdiv.com/topic/how-to-move-or-create-an-ad-to-under-the-post-title/
Or maybe try and use a plugin to insert the ads in that section, if possible.

Thanks

Hi,

The link seems to be working at the moment, could have been a temporary issue. The post publishing date will be displayed in the post page and in the blocks/modules, if enabled in the theme panel.
The solution in the topic is for modifying the module/modules you want in the code, since there is no theme option to display the time ago.
Sharing is only possible in the post page
– https://forum.tagdiv.com/sharing/
View counters will only be displayed in the post page as well, not on modules. That would require code modifications if want to do it
– https://forum.tagdiv.com/topic/show-eye-counter-in-article-category-view/

Thanks

Hi,

It seems you have successfully configured the social counter in the sidebar, at the moment
– https://www.screencast.com/t/RcslyR0BoGJ
The social counter requires information to be entered in the appropriate fields
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
To ensure the proper functionality of the theme and theme plugins, please check the theme system status and make modifications according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to help you in this matter, if needed. Insufficient PHP memory can cause such issues (endless spinning wheel).

Thanks