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Simion C.
tagDiv Staff

Hi,

Glad you could solve the problem you were having. I will go ahead and mark this topic as resolved, per your request.

Thanks

Simion C.
tagDiv Staff

Hi,

There can only be one header style for all the pages. You can not have a different header style on a particular page. To make the menu display like in the affix state by default would require changes to the header style, and then create a condition to make them apply only a specific page.

Thanks

Simion C.
tagDiv Staff

Hi,

Basically you need to install the Revolution slider plugin using this guide
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Then import a demo slider from the sliders provided in the theme package
https://forum.tagdiv.com/import-revolution-sliders-on-demos/
And select the category from which the slider will display posts
Then place the slider in the page structure
https://www.screencast.com/t/jkKVT0Odv
And choose the preferred installed slider if you have multiple sliders
https://www.screencast.com/t/hJfUXxl7tI
If you have already tried these steps and the slider is not displaying, please check the theme status and make modifications to these parameters if necessary
https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t understand exactly what you are asking. It would be helpful if you could describe the steps you are taking and what exactly you want to achieve. You can control this in some measure using the Yoast SEO plugin
https://yoast.com/wordpress-seo/#permalinks

Thanks

Simion C.
tagDiv Staff

Hi,

I have inspected your website and it seems to be displaying the mobile theme at the moment on some pages
https://www.screencast.com/t/rbuoWYCv
In previous topics related to this problem usually it was a caching plugin to blame. Please try and disable the plugin and check to see if the problem is fixed. Also update all the plugins provided with the theme, from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
It is recommended to use WP Super Cache for best results, with the settings mentioned in this guide
https://forum.tagdiv.com/cache-plugin-install-and-configure/
For the Big Grids you could use a code like this, and change the values how you want
https://www.screencast.com/t/cC81UruuCFsX
This is the code used, you must enter it in Theme panel->Custom Css

.td_module_mx19 .td-module-title a,
.td_module_mx20 .td-module-title a{
font-size: 30px;
line-height: 30px;
font-weight: bold;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Please explain in more details the problem you are having. From what I understand there are missing options in the theme panel or missing entirely. Some screenshots would be very useful to describe the issue, if it is possible.
After finishing installing the theme, you need to install the Visual composer editor to be able to use the page building elements available.
Here you can find some useful information about installing the plugin and how to use it
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/how-to-use-visual-composer/
Then you can use all the available blocks and create the layout you want for your website
https://www.screencast.com/t/4HM9yXE23
The Revolution slider is provided in the theme package and can be installed like this
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
It would be best to import a predefined demo slider, provided in the theme package as well
https://forum.tagdiv.com/import-revolution-sliders-on-demos/
The Revolution slider is a very complex plugin with a huge amount of options, and can be difficult to master entirely. Here you can find all the official documentation regarding the slider
https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
And here you can find all the available theme documentation
https://forum.tagdiv.com/newspaper-theme-documentation/
Please let us know if you have any more questions or need further clarifications.

Thanks

Simion C.
tagDiv Staff

Hi,

Please remove any modification you have made to the theme files, to get your website working again. Or make a fresh theme install – https://forum.tagdiv.com/install-via-ftp/ if you ca not revert the code to the default state.
Then try to create a new custom ad spot as explained below.
Maybe you are not creating the custom ad properly. The custom ad needs to be created like in this example
https://www.screencast.com/t/M3YMS8AMRni
It should display in the theme panel ads section
https://www.screencast.com/t/O8SOZ8OzM
Then if you want to use the custom ad in Visual composer, you need to add it here in the same td_config.phpfile
https://www.screencast.com/t/58Y5tDgmq4

Thanks

Simion C.
tagDiv Staff

Hi,

The first step should be to disable all the plugins except Visual composer, deactivate the child theme if you use it, then clear any caching installed and try again. Check any code that might be present in the theme panel custom code sections, or added directly to the theme files.
If the problem is still present, you could make a test and see if it works properly while using a WordPress default theme active.
You could also try with other editors, but I could not make any recommendations in this matter, maybe other users might provide useful insight.
Please let us know how it goes and what the results are.

Thanks

Simion C.
tagDiv Staff

Hi,

I have inspected your website and it seems to be very fast on all the pages you mention
https://www.screencast.com/t/3AyDVQ4zt
https://www.screencast.com/t/Q4U5T9QMNz
The difference between the loading speed is very small, almost non existent. You could follow this guide to further improve website loading speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Also it is recommended to use the WP Super Cache plugin along with the settings provided in this tutorial
https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Simion C.
tagDiv Staff

Hi,

Please try to do a clean install of the theme. Download the latest theme version form Envato and follow this guide to install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Then deactivate and delete the old version of Visual composer and social counter, and install the new ones from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then configure the social counter again and it should work properly for you.
If you still have problems, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
You can activate the theme on a sub-domain for testing purposes and then activate in on the live site. You can use the reset key option available in the theme system status
https://www.screencast.com/t/glF1JYXOcVRS

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

I see what you are referring to. This seems to be caused by a link present in the post content
https://www.screencast.com/t/0xwQLtfkS
https://www.screencast.com/t/Y59RAhVJ0kKJ
Please try the code provided below, and it should make the link display properly on mobile
https://www.screencast.com/t/Q0AcnwH1

.single .td-post-content p a {
word-break: break-word;
}

The code must be entered in Theme panel->Mobile theme->Custom Css
https://www.screencast.com/t/wdf5eaLR
Please let me know if this is a working solution for you.

Thanks

Simion C.
tagDiv Staff

Hi,

Please make sure you have actual content in the sidebar you are using for the post. The sidebar is present but it seems to have no content in the structure. If that is not the case, there should be no reason for the sidebar not to display. Try setting another sidebar for one of those posts, and see if this has any result.
It is helpful to set a primary category for the posts and have them inherit the sidebar from that category.
More information here – https://forum.tagdiv.com/primary-category/
Maybe you have made modifications to the theme files that could be causing this. Or a problematic plugin is interfering with the functionality of the theme.

Thanks

Simion C.
tagDiv Staff

Hi,

If you disable that options the post views may not display proper values, so you would need to clear the cache in order to refresh the data. The ajax requests are also affected by other elements on the website as well.
You can find more details about this and possible solutions in this topic
https://forum.tagdiv.com/topic/admin-ajax-php-bandwidth-hog/
Maybe you need to upgrade your server as well if your site traffic is increasing, to keep up with the load.

Thanks

Simion C.
tagDiv Staff

Hi,

After inspecting your website it seems that there is a margin property coming from a review plugin that you are using – https://www.screencast.com/t/H7rzNoV7Ftkq
If I were to remove that margin, the sidebar displays properly
https://www.screencast.com/t/WubsQRqw2
You could try as a test to deactivate that plugin, clear the installed cache and then check to see if this fixes the problem. If the result is favorable, maybe that plugin is not fully compatible with the theme and is affecting the layout with these results. Or maybe you can configure it from the settings to stop interfering if it is possible.

Thanks

Simion C.
tagDiv Staff

Hi,

You can try the tool provided in this topic to compile your files
https://forum.tagdiv.com/topic/tool-to-compile-css/

Thanks

Simion C.
tagDiv Staff

Hi,

The easiest way to achieve this would be by using a plugin with that kind of capability. A similar topic is this one – https://forum.tagdiv.com/topic/getty-images-plugin/
You could try that plugin or a similar one and see if you can manage to use it for your website in that situation.
It would be very difficult to override the theme function, and the automatic process from uploading a featured image from media library, then use it on the post templates. Not to mention all the modules that depend on the thumbs that can only be created from the featured image. Please try using a plugin for this, and let us know how it goes.

Thanks

Simion C.
tagDiv Staff

Hi,

There doesn’t seem to be any problems accessing your profile page, or errors present on the website. Usually this kind of issue is resolved by clearing the cache installed, or in some cases the server cache if it is the case. You could try and update the theme to the latest version, as well as all the plugins provided in the theme package (especially Visual composer and the social counter) then check to see if the problem is resolved.
Please let us know how it goes.

Thanks

Simion C.
tagDiv Staff

Hi,

From what I understand you want to make the header display in sticky mode at all times. There is no option for this. You could just use a different header style, like header style 4 for example
https://forum.tagdiv.com/header-styles/
https://www.screencast.com/t/BgHJ758V
That header style is similar to what you want to have. Please correct me if I misunderstand.

Thanks

Simion C.
tagDiv Staff

Hi,

Please provide a link to your website so we can provide you with a more specific solution. This seems to work for most users, but exceptions can happen.

Thanks

Simion C.
tagDiv Staff

Hi,

I have tried this with the code you mention and it looks like this
https://www.screencast.com/t/Pv9fBIIRa14
https://www.screencast.com/t/RA3EIW62w
To change the style you need to replace the “link” style from the example with one of the available styles, provided in the official website
https://www.screencast.com/t/GQjCiSoU2FM
https://www.screencast.com/t/QYQhvB5I
https://www.screencast.com/t/ACcdGXfpAWu0

Thanks

Simion C.
tagDiv Staff

Hi,

If you have the mobile theme activated, then this will display predefined templates for the page, post, category etc. On the homepage for example it will display a Big grid on top that will show posts from the featured category, so you need to have posts in this category in order for it to appear. After the Big grid there will be a Latest articles section. Content for the pages on mobile has to be inserted in the same page edit screen as you would on desktop, but in the Mobile editor – https://www.screencast.com/t/B0J2G8Kr7Oh
More information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/
Please note that this plugin is optional, you can choose not to use it. Then the same content that you have on desktop will be displayed on mobile as well. The theme has a full responsive design and will adapt to every device screen.

Thanks

Simion C.
tagDiv Staff

Hi,

You could try to uninstall the demo, the install it again. It seems some parts of the demo are not working or displaying properly. Maybe something happened during the install process. If this does not fix this issue, you can send us email at contact@tagdiv.com and provide admin login information. You should not post valuable information like login credentials here on the forum.
Also paste a link to this topic so we can identify you.

Thanks

Simion C.
tagDiv Staff

Hi,

It would be best if you could provide more details about this and a link to your website so we can inspect it and see the issue with the logo. The logo should be visible on Chrome as well. I suggest you try to deactivate all your plugins except the ones provided in the theme package, clear any caching installed and the browser cache, then check to see if the problem is still there. I could not give you more advice based on the information you provided.

Thanks

Simion C.
tagDiv Staff

Hi,

I have tested this and it is working properly for me. Also if you plan to use a specific post Id there is no need to limit the posts, the only one that will be displayed in the block will be the post with that Id. Try adding the block you want on the page, and make sure you enter a valid post Id in the required field
https://www.screencast.com/t/xwnSFdIZC
https://www.screencast.com/t/rT2YmuFk
The result should be the block displaying the post according to the Id entered
https://www.screencast.com/t/Foi9i61SjCH

Thanks

Simion C.
tagDiv Staff

Hi,

You can try the solution provided in this topic – https://forum.tagdiv.com/topic/how-to-make-this/
However this will work only for the post page, and there is no option at the moment in the theme to make this possible. You could search for a plugin with this kind of capabilities and see if you can manage this for your website.

Thanks

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