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- NewspaperFlex Block Settings Guide
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- NewspaperHow to update a plugin
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- NewspaperFacebook Share
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- NewspaperTop bar templates
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- NewspaperHow to Install Newspaper via FTP
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Hello dmitriy,
It’s most likely a conflicting plugin that creates this issue. I have checked your source page and I noticed that you are using some untested plugins. Please try to disable them, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out this conflict. Also, you can try to disable the lazy load option from your panel because this option could interfere with your untested plugins and could create this type of issues. -> http://screencast.com/t/louo7XBjOn
Hope this helps and let us know how it goes!
Thank you for the message!
Hello rafaello4,
I have checked your website and I saw that you have some js errors in your console. Also, I have noticed that you are using a lot of untested plugins in the theme and these could create some unknown issues in theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, after you can re-install your plugins one by one and check which is the culprit that cause this issue.
Hope this helps and let us know if your problem is still there.
Thank you for the message!
Hi
Try this css: http://screencast.com/t/pgp6C8U5ll
.td-affix .td-header-sp-logo, .td-header-style-7{
height: 106px!important;
}
.td-affix .td-header-sp-logo img{
max-height: 106px!important;
}
The code provided by Bogdan works fine as can be seen in this screen: http://screencast.com/t/ImhgoWQx1bSO Try to clear all caches then test the code again.
Thanks!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches then test again. If you still can’t manage to solve this issue please provide your site url so we can have a closer look.
Thanks!
Hello andantesash,
It seems to be a conflicting plugin. Please try to disable all the active plugins, leave just Visual Composer and Woocommerce to active, clear all caches and install only the plugins that come bundled with our theme and rule out this conflict. If you are using the Wordfence plugin, please try to disable it because it seems that generate some issue in the theme with the latest version of WordPress (4.5)
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi – another question. I was using W#TC for caching but I find that there “seems” to be issues getting posts indexed. I swapped to recommended WP Super but the top slider in Newspaper gets wiped out.. No images.
Any ideas – I am with hostgator and considering a move… can the host be causing issues or is this something else that is conflicting. Thanks
Hello doztunc,
Until now, we do not have any bad reports in this regard with Load More button. It seems to be most likely, a conflicting plugin. Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out any conflict in the theme.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi
I am, not sure why this happens as the theme is tested and works fine. Try to deactivate all plugins except Visual Composer, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
As long as you have a valid license for our theme you can download the updates with no restrictions.
With regard at Visual Composer make sure that you’re using V 4.11.2 which is included in theme’s path, deactivate all other plugins, clear all caches purge cdn files if you’re using then test again.
If you can manage to solve this issue please provide your site url so I can have a closer look.
Thanks!
Hello BrunoBerlanga,
Until now, we do not have any bad reports in this case. Please notice that our theme does not have any problem with responsiveness, as you can see in our demo here -> http://demo.tagdiv.com/newspaper/ Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that exist a lot of plugins but not all of theme are working as properly with our theme. In future, if on your side appears something wrong, please try always to compare it with our demo and if on the demo looks good, please notice that the issue comes from your side and not from our theme. Also, most of your above plugins are not tested with our theme and could cause a lot of unknown issues through the theme.
Thank you for your understanding!
I have nailed down pretty much everything to make the site more efficient. Any scans I run on the site come back green except for page weight. The CSS and JS files are over 1mb combined, even after they have both been minified. Has anyone had success in reducing the size of these files without breaking the site? Would it not make more sense for the developer to offer something similar to jquery UI where you can pick the parts you need and get a reduced file size.
I have a cache plugin and cloudflare to help, but at the end of the day 1.5mb is too big for a single page. I need to cut off the excess. Anyone else had and solved this issue?
I added the code in .htaccess files cleared all caches, and purge from cache, but the issue is still the same. Please help!
Hi Bogdan, Yep so I followed the guide but still it doesn’t work…is that because I have these plug ins?
Ninja Forms
tagDiv Social Counter
tagDiv Speed Booster
Wordfence Security
Wp Super Cache
WpBakery Visual Composer
Toast SEO
Thanks
Hi,
Please provide more details about some server settings that could affect this, so we can also check it on our side.
Also do you use a cache plugin? Did you optimized your site using this guide? – https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure you meet the theme server requirements – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and also check the System Status parameters – https://forum.tagdiv.com/system-status-parameters-guide/ especially the php memory.
To improve your server response time you can try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load). To improve the loading speed look the MySQL query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html we also use it on our demo.
Please create your own topics as this one was created one year ago..
Thanks!
I disabled my plugings but everything continues as before. I only have: W3 Total Cache, WP Smush, Yoast SEO, Loginizer, Contact Form 7, tagDiv Social Counter, akismet and Poll, Quiz & List by OpinionStage.
Also I’ve discover a new problem with the youtube block. I’ll show you the image, the border is in the upper block (on PC browser is ok).
Example
my web
Thank you!
Hi,
I hope you are well. Beautiful template, very happy with it so far. Decided to use one of the demos, however it seems to be missing the ‘Category top post’ style, even after applying it.
For example, mine currently will not change past three ‘featured’ defaults : My Site Featured Posts
Exactly what I’d like to do, the demo’s: Demo Site Featured Posts
My settings are as follows: My Settings, Global
I have attempted clearing my cache, and checking if this is meant to be done within Visual Composer.
Any help would be greatly appreciated, thanks!
M
Hi
Please make sure that you have setup the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi Bogdan,
1) I tried to disable plug in one at a time, eliminating cloudflare and cleaning the cache error remains …
2) I tried to make a new article in a new category – error remains
3) I tried to re-save old category – error remains
3) I tried to re-save custom permalink (/% category% /% postname% /) – error remains
4) I tried to do new article without category – error disappears
Do you have any suggestions to try again?
Thanks
Hello skyscorcher,
I have checked your screenshots and the social buttons and orange button from your top do not come from our theme but only come from some untested plugins which you are using on your side. Please notice that our theme does not have any problem with responsiveness, as you can see in our demo here -> http://demo.tagdiv.com/newspaper/ Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that exist a lot of plugins but not all of theme are working as properly with our theme. In future, if on your side appears something wrong, please try always to compare it with our demo and if on the demo looks good, please notice that the issue comes from your side and not from our theme.
Thank you fo your understanding!
Hello wondertrail,
Until now, we do not have any bad report in this regard. Please ensure that you are using the latest version of the theme (6.7.2) and also, the latest version of Visual Composer (4.11.2), disable all untested plugins, clear all cache and after check the results. Also, you have to follow the below documentation for updating your theme via FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope this helps and let us know how it goes!
Thanks.
Hello parklife76,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If you are using the Wordfence security plugin, please notice that this plugin is not tested with our theme and seems to cause this type of errors. (does not allow you to save).
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.
Hope this helps!
Thank you for the message!
Hi,
I can see the issue on your site, but not on my end. In our demo the category is not specified in the permalink structure so I cannot give you an example from there but I tested this on my end. i could not find any issues with it. The permalink structure remains the same and the correct category is being grabbed both for the related articles and the next/prev posts. http://screencast.com/t/WTpTuYh6 – http://screencast.com/t/jWuqabiTadthe correct category is displayed and so is the case for the next prev posts. (latest version installed)
Please try to disable all plugins excepot visual composer, clear cache and reset cdn files to rule out a plugin conflict. Also if you have a custom permalink structure, try to re-save them and check the result.
I;m not sure why you are getting this, but you can also test with a brand new category and a few posts added to it to see if the problem is still there.
Let us know how it goes.
Thank you!
Hello T2N,
Until now, we do not have any bad reports for our TagDiv Gallery. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is most likely be a conflict in your theme generated by your plugins. After without them and check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi,
If you check our online demo with google pagespeed you will see there are no issues with it regarding responsiveness: http://demo.tagdiv.com/newspaper/
The demo represents the ‘untouched’ version of the theme, a ‘clean version’ if you will. If there is a theme problem, then our demo should also have it.
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again and compare the results. Plugins can cause such issues when they come in conflict withe the theme or each other.
Thank you!
Hi
Thanks @Chris for your help and detailed answer.
For @gdizajn and @berbes
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
