- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi,
You can maybe try to activate the ajax post views as if you use caching, the views themselves will be cached as well: http://screencast.com/t/eqB0ud0RM9
Thanks.
Hello armagri,
I have checked your website and source page and I noticed that you are using a lot of untested plugins which could interact with the theme and create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After this, you should try to install your plugins one by one and check what is the culprit that cause this design issue and try to find an alternative and replace this plugin with another one which has the same functionality and implement in your theme and check how it work for you.
If you problem is still there without these kinds of untested plugins, please let us know.
Thank you for your understanding!
Hello, I followed your advice, disabled plugin, off and empty the cache, but the function of the number words only works for titles and not for content. And ‘you possinbile obtain the code for the block 1 by limiting the content? Thank you
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. There could be a plugin conflicting with the setting. if it still does not work, then please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also provide a link to this topic so we can identify you.
Thank you!
Hi
I’ve checked your site and and the menu works fine on tablet device: http://screencast.com/t/ODk6LSiIKFxQ If you still have this issue try to clear tablet’s cache memory then test the site again.
Thanks!
Hello javierpenia,
Unfortunately, for your first request, please notice that is talking about Aspect Ratio.
Your Video has been registered with a specific aspect ratio that differs to our aspect ratio used by the theme Those black bands appear to your featured image when these characteristics are different (aspect ratio). As I explained you in the previous reply, our theme uses a specific cropping system, namely center to top. In your case, if you want to display the featured video you need by another system cropping which should be implemented on your theme and which involve custom work. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! For more information about Aspect Ratio system, please consult our documentation here -> https://forum.tagdiv.com/theme-thumbs/
For your second request, please try to disable all the plugins, leave just Visual Composer and Thumbnail Regeneration to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible to have some interference in your theme generated by your untested plugins which can cause some unknown issues.
After this advice, if your problem is still theme with your thumbnails and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.
Hope this helps!
Thank you for the message!
I’m having the same problem. Running on wordpress 4.4.2. The homepage seem works fine but the category pages repeating posts on pagination. I don’t want to update the full theme as i have a lot of customization.
Is there a way to replace few files from the latest version of theme that would fix the problem. I didn’t install the visual composer as i don’t use any elements from that plugin, it’s very flat website.
Plugins: Disqus, tagDiv Speed Booster, W3 Total Cache and Yoast SEO only
Please have a look here: http://getandroidstuff.com/
Hi
Thank you for the code. It worked perfectly. I’m using WP Super Cache plugin, and when I turn Caching ON this new sorting stops working.
I tried enabling/disabling “7 days post sorting” in the Newspaper theme panel, but with no success. Seems like the Caching plugin prevents this code to work.
Is there any workaround I can use?
thank you
The following problems is regarding your theme NEWSMAG and my website https://www.rukielnino.com
1). Your theme does not support “TECNO”phone browsers- TECNO mobile phones is used by 80% of Africans (600 million people) so am quite surprised your theme does not support the Techno phone browsers! When I type in my website URL or your theme Demo URL, your theme design looks like garbage/trash on TECNO phones!
2). I noticed that the photos on my website big thumbnails does not fit in properly to its thumbnail container- thereby giving blank space on the big slider images! Can’t you specify on your next update for photos to automatically fit in to thumbnail container?
3). On my homepage,when I try to show more than one category of post on a particular block, it won’t allow me select multiple categories on a block, I must have to choose only one category on each block and your theme documentation states I can select multiply categories on a particular block but why I try to do so, it won’t allow me- so why is this an issue????
Please solve!
4) There is one particular feature/plugin your theme Newsmag is lacking and that’s a membership plugin that will be customized by your developers and bundled along with your next version, a membership plugin that will support payment gateway like stripe/PayPal – if a membership feature is added to your theme- people will purchase your theme even if you raise your price of theme to $5,000.
You have woo-commerce/speed booster plugin with your Newsmag but why not a membership plugin to make a difference from other themes on themeforest????
5). Am using Wp super cache plugin and SSL CERTICATE and MAXCDN is that the reason why post views are not being displayed on my website and it always say 0 even when I get over 6,000 views on a particular post?????? I guess not, will you fix this on your next update?
Here is my website URL: https//www.rukielnino.com
6.7 – I have added the code you gave without taking other code, looks like the title still not right under the picture on Safari as well as Chrome. I always clean my cache, so that’s not a cache issue, please download safari and try yourself.
12. I had a picture background on the theme, but it disappeared, even on your latest screenshots background is white, while there should be your dummy picture with blue sea and cocktail. Is it because of added the code?
5.1. – is still left unanswered, please open my site scroll to the bottom and check on the left bottom corner. This video is the top widget on my right rail, why is it appearing on the wrong location?
Changing widgets positions didn’t change anything.
Do you want my logins so you can have a look internally?
This really needs to be solved asap.
6. Should i replace the old code?
As when I replaced it, everything returned to a previous position.
Did you try it on Safari yourself before giving this code?
7. My Chrome has no cache, I use it only as a test browse and clear everything from previous session, result is the same. Please check again.
Hello kuaza,
I have checked your website on the mobile mode and I noticed that is not working. Also, I have checked your console and I saw that you have some js errors -> http://screencast.com/t/Mez2clOBHzaV. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please try this advice and let us know if after this your problem persists.
Thank you for the message!
Hello poiya,
Unfortunately, I cannot find your problem. I need more details about your issue so I can further inspect it closer. Please provide some useful screenshots with your problem, using Jing or your Print screen button. Also, I have checked your page source and I have noticed that you have used a lot of untested plugins which can interact with the theme and also could cause some unknown issues through the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
Thank you for your understanding!
Hi Catalin,
I did everything : erased cache, re-install it clean..
Anything happened. Am I the only one to have it ?!
Any solution ? 🙂
Hello markg,
Please ensure that you have correctly set your timezone from your WordPress and also please make sure that you local time are the same with your real time, from this -> http://screencast.com/t/r74r1y2MATM I have checked the code from this feature and the function which compare the time uses local time. Also, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Let us know how it goes.
Thank you!
Hello hvatinat,
I suspect this issue come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. For a quick solution, you should try the code below and place it in Theme panel->Custom CSS area.
The code is ->
.td_block_wrap {
padding-top: 48px;
}
The result you should see here -> http://screencast.com/t/ESUO79beHcN
Thank you for the message!
Hello benj0612,
Please ensure that you have correctly installed the Visual Composer and also, make sure that you have the latest version of this. Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.
Hope this helps and let us know how it goes!
Thanks.
Hello goos3d,
I suppose to be a problem with your hosting provider. First of all, please ensure that your hosting provider has these requirements for their server, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ and then, please ensure that your system status parameters were changes as properly, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you have to try to check this without your untested plugins because it is possible to be some conflicting plugins and cause this problem, clear all your cache. Please try to switch to a default theme and check if the behaviour is the same.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi,
It seems some code is ‘breaking’ the theme so please make a few tests to see whare the error comes from:
1) Disable all plugins except visual composer, clear cache and reset cdn files to exclude a plugin conflict
2) Restore any custom modifications made to the theme code to their default values
3) If you use a child theme, please activate the main theme to see if the child is not the issue. (if you update the theme and you do not update the child theme as well, then this can happen. A child theme is not update proof)
Let us know how it goes.
Thank you!
Hello citizenchan,
Probably is a matter of cache memory. Please notice that this kind of feature is too sensible and in most cases this will be damaged if you are using untested plugins.
Thank you for the message!
Hello Irreverent Gent,
Try to disable all your active plugins, leave just Visual Composer and Seo Yoast to active, clear all cache again, reset CDN file if you use and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard and your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and that the issue is.
Thank you for your understanding!
Hi,
Please deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict.
Also, please make sure you use the version of visual composer that comes with the theme. if you use any other version, uninstall the plugin and delete the files and install it again from here: http://screencast.com/t/SAEFvZVv
Thank you!
Hello rodmvin,
Unfortunately, I think that it is not a workaround to rebuild this post because if you have problems with your code, the problem will appear again. Please keep in mind that your all modifications remain in your database and you will not lose anything. Try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check if your problem is still there and then try to install your plugins one by one and find the culprit that cause the problem and then try to disable it and find an alternative using another plugin with the same functionality.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. There is no problem with the reset key as our theme uses the default wordpress registration only styled differently. If you use any registration tool, please disable it and use the default one.
You can also try to reset the password by following this guide: http://codex.wordpress.org/Resetting_Your_Password
Let us know how it goes.
Thanks
Hello jjdenmark,
I suppose to be a problem with your hosting provider. First of all, please ensure that your hosting provider has these requirements for their server, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ and then, please ensure that your system status parameters were changes as properly, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you have to try to check this without your untested plugins because it is possible to be some conflicting plugins and cause this problem, clear all your cache. Please try to switch to a default theme and check if the behaviour is the same.
Hope this helps and let us know how it goes!
Thank you for your understanding!
