Search Results for 'cache'

Hello

I have checked you website and I saw that your featured images seem to work as expected. http://screencast.com/t/rkcdvHFzv If your problem reappears, this could be caused by conflicting plugins. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the plugins in conflict.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello arbiyanchrist,

Please ensure that you have more than 1 post active in your subcategory, otherwise, will not display it in mega menu. -> http://screencast.com/t/KfLla8ueIp Clear all cache and see how it goes.

Hope this helps!

Thank you for the message!

Hello,
Please disable all your plugins except visual composer and clear your cache. This is not a default behavior of the theme. It’s most likely a plugin that causes the issue.
Let us know if the problem is still there afterwards.
Thank you!

Hello Stefan,

I suspect this problem to be from plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out conflicting plugins. It is necessary to follow this advice because if you are using some untested plugins with our theme it could cause this kind of issue.

Hope this helps and let us know how it goes after my advice!

Thank you for the message!

Hello,
Please try to disable all your plugins except visual composer, clear cache and leave the normal WP pagination on your post. It should display the proper title tag for every page.
Thank you!

Hello mabaro,

I suspect to be a problem that might be caused by the plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme. This odd behavior occurs when some untested plugins interfere between them and with the theme. Also, please ensure that your title of the sidebar does not contain a strange character (unknown symbols) but only letters and numbers. Check your sidebar after you have done this changes and see if your problem persists.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello MyNarrabri,

I have checked you website and your page source and I noticed that you use a lot of untested plugins with our theme. Your theme behaviour is very strange and I suspect it might be caused by conflicting plugins. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and thus rule out the plugins in conflict. We have a list of tested plugins and our theme works fine with these -> http://screencast.com/t/nI0FIV4fN Check the theme without your untested plugins used and see if your problem persists. Also, then you can reinstall your plugins one by one and see wich plugin interfere and could cause this problem in our theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello lvargas,

There is so strange behaviour. Unfortunately, this issue does not come from the theme. Please ensure you have entered the correct Twitter ID and you have followed the right steps in this regard. Also, please make sure this problem does not come from the plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and check it again and see if your problem persists. Please check this tutorial because it should be more useful for you -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope that helps and let us know how it goes!

Thank you for the message!

Hello bhadrabalaram,

I have tested on my side and the colour wich I set it from the panel it is not applied on site until you do not save it. The theme has been designed to use this functionality and also, this button is placed there because has this function. Please try to disable all the active plugins, except Visual Composer, clear all cache and check it again…it is not likely from plugins but you could try it and see the results.

Hope this helps!

Thank you for the message!

Hello Navneet,

I suspect to be a problem caused by plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear cache and install only the plugins that come bundled with our theme and checked again if your problem is still there.

Hope this helps and let us know how it goes after this advice.

Thank you for the message!

Hello princekapur,

I have checked you website and saw that your cache plugin is working. Please try this on your side and follow this steps: -> open your website page source with CTRL+U and looking for rara, like this -> http://screencast.com/t/8KZnYUlYH

Why do you say it does not work, based on what?

Thank you for your understanding!

Hello,
Please provide a link to your website and activate wp super cache so we can inspect it.
Thank you!

Hello Adelle,
You can always replace the plugin that causes issues. Plugins are not unique. There are a number of plugins out there that do the same thing as the other one.
Please disable all plugins except visual composer and clear your cache.
Thank you!

Hello,
Unfortunately i cannot see the issue on my end: http://screencast.com/t/LCoN2eLhYWb Please clear your browser cache as it may be a local issue. Please test your website on a different machines and different browsers to see the result. I tested this on all 3 browsers IE, Chrome and Firefox and it displays properly on all 3.
Thank you!

Hello,
Unfortunately we have no code to offer as we cannot see the issue. It could have been a temporary glitch or a cache issue. Please update your browser and clear the browser cache. Also test this issue on different machines to see if the problem is not local.
Thank you!

Hello Dominik,
Actually I checked only on chrome not IE. I have now tested this on all 3 browsers and it seems my results are a bit different. Chrome ok, IE ok but firefox does not display the title. On another pc I tested this, the ad title was visible on all 3 so probably this is a cache related issue. Please clear your cache and also purge cdn and let us know if the problem is still there afterwards.
Thank you!

Hello,

This issue is caused by the photon feature of jetpack. The photon feature is known to cause issues with our theme so please disable it.
If you are not using photon then please try to disable all plugins except visual composer and clear cache. If the problem goes away then you need to figure out which plugin is causing this issue.

Thank you!