Search Results for 'cache'

Hi,

Please provide your site’s URL so we can check this and also check for this by disabling all plugins and emptying your cache.
Please let me know if you still get this error.

Thanks

Hi,

I have tested this using the latest theme version (4.5) and haven’t had any issues with it. You should consider deactivating all plugins, empty cache/purge files if you sue any cache and/or cdn services as this could cause this.
Please make sure you do this and then check if you still have errors when setting a feature image for your products.
Please let me know and also provide your site’s URL.

Thanks

Hi,

First of all try to deactivate all plugins, empty cache then re-save your permalinks structure then check again to see if you still get a blank page instead a 404 one.
Secondly, regarding update you can make a copy of your actual theme installation then update to the latest version and make the customization’s you need/want to the latest version as this would be the most ordinary way.
You also have the option to update using a patch and copy an overwrite just the files that have actually changed until 4.5 version. If you prefer this you can send an email at contact@tagdiv.com specify this in your email massage and we will send you a patch from 4.0.2 version to 4.5.

Thanks

Hi,

Regarding the Firefox slider issue you have I think it’s could be due to a plugin conflict so please deactivate all plugins then empty cache if you use any and check for this again. If this doesn’t happen anymore you can activate plugins one by one to see which one is creating a conflict.
The slider’s titles rows can be controlled from td_module_slide_big.php like this: https://forum.tagdiv.com/topic/changing-the-width-of-the-featured-post-title/#post-18499
Seems that your social sharing issue is due to some css: http://screencast.com/t/oOz120C25
You can fix it like this: http://screencast.com/t/AplJiCSfMEp

.td-social-sharing {
top: 0px;
}

Use this css for the menu border, just change the color border color to the one you want and for hover also: http://screencast.com/t/mF1GENRhXd1

.sf-menu li a:hover, .sf-menu .sfHover a, .sf-menu .current-menu-ancestor a, .sf-menu .current-category-ancestor a, .sf-menu > .current-menu-item > a {
border-color: #4db2ec;
}

.td-full-layout .td-menu-background, .td-boxed-layout .td-menu-wrap {
border-bottom: 4px solid rgb(229, 14, 55);
}


The menu font color can be changed from theme panel > custom typography: http://screencast.com/t/3RpxouZx
As for the mega menu direction I have searched a bit for a solution online but couldn’t find a simple solution. You can try to search for a solution yourself or you could hire some one to do it for you if you don’t know how to do it.

Thanks

Hi,

I have checked your post and seems like a resized image is added to your post: http://screencast.com/t/1IJNI2Ug
I have also tested this and found no issues with this: http://screencast.com/t/Bd3O1kCA8Hfd the full width image should be loaded.
Make sure you upload and add to your posts the full width/large image. If still doesn’t work make sure you disable all your plugins and empty your cache and/or purge files then check again.
Please let e know if you still have this issues!

Thanks

Thanks Christopher!

@ntoulios88
Unfortunately from theme version 4.3 the fixed/responsive settings has been removed together with the 980px layout. We plan to rebuild the frontend in the future (next 2-3 months) and unfortunately we had to make this move.
Sorry about this and for the inconvenience.
Regarding the custom typography please make sure as Christopher mentioned to empty your browser cache also please make sure you have updated the theme right, following this guide: https://forum.tagdiv.com/how-to-update-the-theme/
Next make sure you deactivate all plugins and empty cache and check for this again.
Also consider, if using any CDN plugin to purge files as the old file version can be delivered and generate this issues.

Thanks for understanding!

Hi,

I have tested this using the latest theme version and didn’t found any issue with the VC tabs. Also makes sure you do not have any errors in your console and if do have make sure you deactivate all plugins, empty cache then check again.
If this still dose not solve your issue please make sure you use the 4.3.4 plugin version with latest theme version 4.5.
Please let me know, and also provide your site’s URL so I can check this.

Thanks

Hi,

Please disable all plugins leaving just the Visual Composer active then empty cache and/or purge files if you use any cache plugins or CDN services and check again. If this still isn’t working please check your console for errors and also make sure your theme settings are saved. If not you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
You could also updated the theme if the settings aren’t saved as we have made some changes in the latest versions so this won’t be needed anymore.
Hope this helps! Please let me know!

Thanks

Hi,

Thanks Christopher!

@uregnander89
Please deactivate all plugins, empty cache if you use any cache plugin and also purge files if you use any CDN service, after this change your permalink structure to default and then back to your custom permalink structure.
If this dose not solve it please go trough this: http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems and this: http://codex.wordpress.org/Using_Permalinks#Using_.22Pretty.22_permalinks and make sure you use the permalinks right.

Thanks

Hi,

Sorry for the delay!
Are you sure that the WordPress SEO plugin is responsible for this? I have inspected your site and found that you have some missing css from a plugin: http://screencast.com/t/0Oggd7Bkdv1
Please make sure you deactivate all plugins and enable just the Visual Composer, bbpress and WordPress SEO plugins then check if this is still happening.
Also remember to empty your cache and purge files if you sue any cache or CDN plugins.
Please let me know of what you find.

Thanks

Hi,

Please deactivate all plugins, empty cache if you use any cache plugin and also purge files if you use any CDN service, after this change your permalink structure to default and then back to your custom permalink structure.
If this dose not solve it please go trough this: http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems and this: http://codex.wordpress.org/Using_Permalinks#Using_.22Pretty.22_permalinks and make sure you use the permalinks right.

Thanks

Hi,

Please try this: http://screencast.com/t/TPWqFMtFCOp
Hope this fixes it as I have tested this several times now and haven’t had any issue with this, please make sure you also empty cache after changing this: http://screencast.com/t/oVOe9rgh2s

Thanks

Hi,

I have checked your site and found that this comes from your server configuration as in your case the page is set to expire after 10 min so the the browser creates a cache of the page and for 10 min it loads the page from cache: http://screencast.com/t/ZyKBeISFy8Ok
You can check this yourself load the page leave it 10 min then load the page again from the menu.

Thanks

Hi,

@streners Please make sure you deactivate all plugins, empty cache and then try again. If still doesn’t go to wordpress settings > permalinks and just re-save your permalink structure.
Please let me know if this helps!

Thanks