- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Dear Tagdiv Staff!
We have a huge problem what must to solve please.
We have a news paper theme and it’s reached the maximum limit of server processor.
The entry process number reach the 2000 and more … this is an extremly number and the server has crashed many many times.
We switch off all plugins except Tagdiv composer and other Tagdiv plugins, but the processor usage don’t fall.
After we turn off the theme and change it to another the resource usage going down. The first time when we detect this problem the lastest newspaper update. Before, we haven’t got any big problem, but yet, it is horrible and haven’t any idea about the solution. There is the latest wordpress info:
### wp-core ###
version: 5.5.1
site_language: hu_HU
user_language: hu_HU
timezone: Europe/Budapest
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 20
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/muixhord/public_html
wordpress_size: loading…
uploads_path: /home/muixhord/public_html/wp-content/uploads
uploads_size: loading…
themes_path: /home/muixhord/public_html/wp-content/themes
themes_size: loading…
plugins_path: /home/muixhord/public_html/wp-content/plugins
plugins_size: loading…
database_size: loading…
total_size: loading…
### wp-dropins (1) ###
advanced-cache.php: true
### wp-active-theme ###
name: Newspaper (Newspaper)
version: 10.3.6.1
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, editor-style, menus, widgets
theme_path: /home/muixhord/public_html/wp-content/themes/Newspaper
auto_update: Kikapcsolva
### wp-themes-inactive (1) ###
Twenty Twenty: version: 1.5, author: WordPress Magyarország Közösség,Auto-updates disabled
### wp-plugins-active (19) ###
a3 Lazy Load: version: 2.4.1, author: a3rev Software, Auto-updates disabled
Advanced Gutenberg: version: 2.4.5, author: Advanced Gutenberg, Auto-updates disabled
Async JavaScript: version: 2.20.03.01, author: Frank Goossens (futtta), Auto-updates disabled
Code Snippets: version: 2.14.0, author: Code Snippets Pro, Auto-updates disabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates disabled
Disable Comments: version: 1.11.0, author: WPDeveloper, Auto-updates disabled
Insert Headers and Footers: version: 1.4.6, author: WPBeginner, Auto-updates disabled
LoginPress – Customizing the WordPress Login: version: 1.4.6, author: WPBrigade, Auto-updates disabled
Smash Balloon Instagram Feed: version: 2.4.6, author: Smash Balloon, Auto-updates disabled
Smush: version: 3.6.3, author: WPMU DEV, Auto-updates disabled
tagDiv Cloud Library: version: 1.5 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Composer: version: 2.6 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Social Counter: version: 4.7 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Standard Pack: version: 1.0 BETA | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates disabled
Webcraftic Hide login page: version: 1.1.1, author: Webcraftic <wordpress.webraftic@gmail.com>, Auto-updates disabled
WP-Optimize – Clean, Compress, Cache: version: 3.1.2, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WP User Avatar: version: 2.2.7, author: ProfilePress, Auto-updates disabled
Yoast SEO: version: 14.9, author: Team Yoast, Auto-updates disabled
### wp-plugins-inactive (2) ###
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community, Auto-updates disabled
### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-10 Q16 x86_64 2020-07-09 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 125 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 125 GB
imagick::RESOURCETYPE_MEMORY: 63 GB
imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 9.25
### wp-server ###
server_architecture: Linux 3.10.0-962.3.2.lve1.5.36.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.9 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 10
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 10.2.33-MariaDB-log-cll-lve
client_version: mysqlnd 7.4.9
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/muixhord/public_html/wp-content
WP_PLUGIN_DIR: /home/muixhord/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
Good afternoon, I’ve been trying to improve the performance of my site for a while, and I’m somewhat desperate. I have followed some tutorials from this forum, but I am unable to improve the results.
I have the mobile theme active and I do not exceed 15 in Pagspeed. And regarding the desktop version I did not exceed 65.
I have installed Super Cache, Autoptimize, and use Cloudflare. Everything with the configuration here recommended.
Could you help me improve my results?
I have full control over the server so I can make all kinds of adjustments.
My site is https://rockandblog.net
Thank you very much!
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear the WordPress Cache and Browser cache
You can also try different browser. It’s working fine on Chrome, Safari, Firefox, and Edge.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Indeed but there might be a plugin or a setting in your plugins that may conflict in the new update.Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
I installed Newspaper theme to our web server like month ago. We started facing a lot of ajax-load afterwards and our whole server crashed last week. After the crash our site started working again when hosting company restarted some services. After few days problems started again and we are facing Error 500 pages frequently. Hosting company’s support checked error logs and here is part of their reply. Do you know why this is happening?
“The 500+ errors are caused by server load spikes. Basically, the server runs out of free resources and our monitoring system starts killing processes in order to maintain the server’s stability. Example:
Sep 08 00:41:46 xxxxxx: High load (33.15) reached!
Sep 08 00:41:46 xxxxxx: Critical load (33.15) reached! Killing all php,ftp,smtp,mailnull,archivers procs!
Current time:
Tue Sep 8 00:57:59 CDT 2020
I carefully checked the access logs from the time the load spiked and the requests towards the website were a lot. Specifically, there were a lot of admin-ajax.php requests running for the 2 minutes when the load was spiking. The requested URLs are:
1 /wp-admin/admin-ajax.php?action=oembed-cache&post=5949318&_fs_blog_admin=true
1 /wp-admin/admin-ajax.php?action=oembed-cache&post=5949334&_fs_blog_admin=true
2 /wp-admin/admin-ajax.php
[b] 219 /wp-admin/admin-ajax.php?_fs_blog_admin=true
1240 /wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.3.6.1[/b]
I recommend checking on this either with the theme’ developers or a professional WordPress developer.”
I can give you more details privately if needed. Thanks.
Hi,
From what I can tell there is a resize parameter for the images inside the post content. So for example while the image should be this
https://i0.wp.com/coinalways.com/wp-content/uploads/2020/08/MANABTC.png
It is this
https://i0.wp.com/coinalways.com/wp-content/uploads/2020/08/MANABTC.png?resize=696%2C299&ssl=1
I believe Jetpack does that, are you using the Jetpack photon? https://jetpack.com/support/site-accelerator/
Would it be possible to deactivate it and check again? Maybe clear the cache as well.
Thank you!
Hi,
We will reply as soon as possible.
1. There is no setting crated specially for changing the font properties for the smart list 6. If you just want to change the font size I could create a CSS code for it.
For example – https://prnt.sc/udf08q
.td_smart_list_6 .td-sml-description li{
font-size: 20px;
}
2. The recent posts widgets is not a block we provide, it is provided by WordPress. So it cannot use the agitation we have created for our blocks, like the next/prev pagination.
3. Plaese check here – https://prnt.sc/udf39i Clock on default there and save. Then check if the email address uses the theme accent color.
4. I could remove it with some CSS, the option is not per desktop/mobile, it is general.
Try this code, it will remove the more articles box on mobile
@media (max-width: 767px) {
.td-more-articles-box {
display: none;
}}
5. I have no suggestion unfortunately, I have not tried such plugins. Try some of these for example https://winningwp.com/best-related-post-plugins-for-wordpress/
For mobile speed we recommend to use the mobile plugin https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ Which can be used with AMP as well, like this https://tagdiv.com/blazing-fast-websites-how-to-optimize-amp-with-newsmag-theme/
The super cache should be set like this https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
You can also try the autoptimize plugin, that should speed up the website as well.
Thank you!
Im not using even a single cache plugin on my site. Even my sever dont store a cache.
Is company has plan to fix this bug?
Hi,
So, yes: before contacting you I disabled all plugins (using the Health Check & Troubleshooting plugin). I installed (and uninstalled) the suggested Cache plugin. Disable all cache plugins, CDN and cache in my hosting provider. I rebuilt the menu.
Nothing stopped my mobile hamburger menu to reload the page as I click on it, and not simply open it and wait until something is clicked.
When clicked, the hamburger menu opens and starts a search (just like a product search in Woocommerce). https://prnt.sc/udan0r
Thanks for your (great) support.
ps: BTW, is there a way to change the layout of the “searching” box? (That’s something that I’d like to do later on when get to the Woocommerce setup.)
Hey,
I need to modify a template from tagdiv composer but it loads indefinitely and doesn’t display anything.
I feel like the TagDiv Cloud Library plugin is broken (and it seems I’m not the only one).
==> Do you have a solution ? Because your whole theme works with this plugin…
(I already uninstalled the plugin, clear the cache… etc)
Thank you
Hi support team,
Actually I have tested my website on google page speed insights, when compared with Desktop score my mobile score is very low [30]. SO please suggest to me how can I increase both the desktop and also the mobile speed score. I have found wp super cache conflicts issues. SO please recommend the best plugins to optimize and to increase my website speed. I need your support so please suggest to me.
Thank You so much! Please Reply me.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
And please make sure that AMP has been installed properly as you can see in our guide here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you !
Hi,
There was an issue like you mention after the latest update, reinstalling the composer and clearing the browser cache (this is very important) solved the problem.
If it still does not work for you, we could take a closer look at it. You can send us an email at contact@tagdiv.com and provide a link to the website and admin login. Include a link to this topic in the email.
Thank you!
Hi,
Are you maybe using the mobile theme plugin? That would explain if the content from desktop is not displayed on mobile. Is the slider inside a page? It can be displayed in a mobile page if that is what you want by entering its shortcode in the mobile editor for the desired page, for example
– https://www.screencast.com/t/VgOkSnGNH
– https://www.screencast.com/t/wl4DV430wn
– https://www.screencast.com/t/nYOxP1ac033
Maybe the issue is like this:
The super cache actually displays the mobile theme, and you are seeing the mobile theme version https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
The rocket plugin does not display the mobile theme, so the same content from desktop will be used on mobile.
Let me know.
Thank you!
Hi Vlad.
Thanks for your support but… Your screenshot does not match with the views counter of the related posts.
If I open the webpage I can see exactly what you shown at the screenshot, but if I check the views counter I have the following:
“Cómo adaptarse a la nueva…” post, 42 views
https://snipboard.io/LXBdCx.jpg
“Necsum Trison gana…” post: 54 views
https://snipboard.io/iADwxo.jpg
“Así sera el Burger Kin…” post, 60 views
https://snipboard.io/dz7AVN.jpg
“Wagamama…”, post, 68 views
https://snipboard.io/yVIuEf.jpg
So according to that data, I would expect a different sorting. Despite the fact of the browser cache, at your screenshot the order is different from the views count. Is there anything wrong? Am I misunderstanding something? Not only there are post with more views than others, but the sorting is also different from expected…
Thanks in advance.
Regards
Hi,
That could happen, the mobile theme is sensitive to caching. Did this happen only after enabling the CDN? If you clear the CDN cache does it solve the issue? https://support.stackpath.com/hc/en-us/articles/360001134763-How-To-Purge-files-from-the-StackPath-CDN
Maybe something like this would work but I can’t say for sure https://support.stackpath.com/hc/en-us/articles/360036571212-CDN-Settings-Dynamic-caching-by-header
Are you using a caching plugin besides the CDN?
Thank you!
