Search Results for 'cache'

Hi,

I just checked your website and this is look normal, also the sidebar is displaying in posts -> https://i.imgur.com/kB2A3wY.jpg
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

Usually this is happen as @sloslo describe when is a plugin conflict, than the popup message instead to appear as first element it is set as second or third.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

@drazzar if you want to delete a row/element, you can delete it using the right click on the row icon or on element -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq -> https://i.imgur.com/4lXLdQO.png or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row/element and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Let me know the results!
Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you set back the translation -> https://i.imgur.com/EqlEUeH.png check if this is apply on fields -> https://i.imgur.com/emv9BK7.png if the problem persists, check the plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Unfortunately we ca not say who this will work, but if you find the right setting then should work without problems, usually the problems appear when these plugins mix the cache from mobile theme with the one from desktop, but most of plugins has some settings to fix this, you just need to find them.
For example in our guide for WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://i.imgur.com/0Ne8G9a.png -> https://i.imgur.com/ZWYyy99.png

Thank you for your understanding!

Hi,

Please make sure that all theme plugins are enable in Newspaper > Plugins.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, check the plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi theodim74,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

For the problem with infinite loading, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also for the moment the sticky sidebar can be use only for first article in infinite loading.

If there are still some problems, please provide some more details with some screenshots and a link where I can check these problems.

Let me know the results!
Thank you!

Hi,

You can check more details about how to extend the support on the item key using this guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Also the theme sell on envato are products just like in my example, also this implementation is not made by us, we just apply it, this was implemented by envato -> https://themeforest.net/page/item_support_policy
-> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

In order to remove the lightbox on featured image, you’ll need to edit the single post template -> https://i.imgur.com/7jPYV0d.jpg click on featured image and make sure that this box for image lightbox is unchecked ->https://i.imgur.com/cuLOZqQ.png save the settings, clear the cache and check the results.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

Please note that we try to answer to as many topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM), we start from the oldest to newest, once that is set a new reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, please make a full backup to your website and database and
send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hello !

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

I just search a little on internet about the number of ads and this is what I found:
Google removes AdSense 3-ads-per-page limit, focuses on content-to-ad balance
How many adsense ads should you have per page?
Also is possible to have some cache on your computer, please try in incognito mode and see if the ads are displaying.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please clear all cache, if the problem persist, remove the Instagram and add it again.

Let me know the results!