Search Results for 'cache'

Hi,

1. Unfortunately our theme do not have a slide for images in widgets, sorry!
You can achieve this be making in a new post a gallery and copy the code for gallery -> https://www.screencast.com/t/5qIx4Y03WiT after that go in widgets add a custom html and set the code in it -> https://www.screencast.com/t/qOjm5HM3o the results should be like this https://www.screencast.com/t/2mrW2pkuRZ0M

2. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

I have checked your website URL and I saw that your post works as expected. ->
https://www.screencast.com/t/cbFV5AbSlWjj It seems that you are using the JetPack lay load functionality which seems to be a problematic feature and that’s why might appears some issues on your website regarding loading the images. please remove it, clear all the caches,s purge CDN files and check the results.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Pleas go in Settings and re-save the permalinks -> https://www.screencast.com/t/QdofmGTW if this is not working, please go in one post and click on update ( or set some content in excerpt ), clear all cache and try again, also please try with some flex blocks!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hello !

The problem comes from file names, no accent, space or special character and it will work. Also Please make sure that this is not a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
-> https://www.screencast.com/t/R9OqlymTX0i
-> https://www.screencast.com/t/y40IxHC2ku

Thank you !

Hi,

please deactivate all non theme plugins, include cache plugins ( please deactivate them) clear all cache from browser and try again.
-> https://www.screencast.com/t/gehZCb9rpte

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Your website appear like this -> https://www.screencast.com/t/smGx4Bc84 please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.

Thank you!

Hi,

From what I can see there is a problem with the homepage at the moment
– http://prntscr.com/nsnt3k
The rest of the website seems to work fine however. Looks like the theme stylesheet is not loading for some reason – http://prntscr.com/nsnv07
Maybe it is caused by plugins, try deactivating all non-theme plugins and clear the cache and CDN if used. If that does not solve it, you could try reinstalling the theme by FTP if possible. Delete the old theme and upload the new one (make a backup before)
– https://forum.tagdiv.com/newsmag-install-via-ftp/

It could also be an issue with the server, worth trying to contact the hosting provider and mention the issue to them.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version ( v9.7.2 ) from themefores and reinstall it.

Thank you!

Hi,

You have set a header from tagDiv Cloud Library , you need to edit that header template using header manager -> https://www.screencast.com/t/FkAe80JsuCo check the sticky menu, scroll until you see the sticky menu and click the menu and logo -> https://www.screencast.com/t/o6Z8zoJoWbFY

@leazo please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

There was no changes for ads in last update, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also if you are using some ads plugins, please check the settings from those, check in theme pane if you do not have some code for auto ads set or if there is a code place in footer, blog posts …

Thank you!

Hello !

Please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Hello !

I’ve rechecked your page. No changes, everything works ok. Please clear your cache and take a look. Or try another browser. Here is what I see: https://www.screencast.com/t/DCN9ZKSbB28

Thank you !

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

While it does allow styling the document using custom CSS, it does not allow author written JavaScript beyond what is provided through the custom elements to reach its performance goals.‘

Please check the AMP HTML Specification
-> https://www.ampproject.org/docs/fundamentals/spec#html-tags
Also please check a similar topic -> https://forum.tagdiv.com/topic/custom-javascript-is-not-allowed/
-> https://forum.tagdiv.com/topic/a-mandatory-amp-html-tag-is-missing-from-this-document/

Also after you manage the javascript, please access your permalinks section of WordPress and press the save button again for the permalinks. you do not have to change the structure. Just save gain. This fixed the amp error for most users.

Thank you!

Hi,

Please do not use WPBacker on pages/templates/demos that are created with tagDiv Composer, please use tagDiv Composer on those.

This warning https://prnt.sc/njf963 appear when the page is open in back-end editor and saved the page -> https://www.screencast.com/t/gB5El0tWFC if you will click on save on TagDiv Composer and open the page again directly in Composer that warning should not appear.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non-theme plugins, also if you are using a child theme or cache plugin, please deactivate them, clear all cache and try again.

Please try the steps for mobile-friendly indicate in this similar topic -> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/

Thank you!

Hi,

Seems to work when I try your Instagram ID – http://prntscr.com/ns6zy3
A suggestion would be to clear the cache if you use any. Check if that solves the problem. Also try as a test to enter a different ID like cocacola for example
– http://prntscr.com/ns70bw

If the problem remains we could take a look at it. Send us an email at contact@tagdiv.com and provide admin login and we will investigate. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that after you make the changes in theme panel -> https://www.screencast.com/t/VZB5KyaUwdSm and you save the settings you clear all cache and force refresh the browser.

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/

Thank you!

Hello !

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Hello !

Sorry for missunderstanding your issue !

1. Please tell exactly wich one of them shows a black screen and also provide a link to your page so we can investigate.

2. Waiting for a page link but in meantime try clearing your cache and check it the buttons don’t come from a plugin.

Thank you !

Hi,

Just make sure that you clear all cache after you made the changes in theme panel.

Please make sure that you do not change any files in theme files, also make sure that
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!