Search Results for 'cache'

Until we inspect the site and run a debug, it is hard for me to provide any solution as I have nothing to start with. I need to investigate the issue in order to provide a solution. I cannot do that except from the back-end. you cna create a temporary user and delete it after we are done with the investigation.

if you want to go at it yourself, please follow these steps:

1. disable all plugins
2. clear cache
3. disable the child theme i you use one.
4. make sure the theme is installed proeprly
5. Check the system status screen for errors.
6. Check the htaccess file on your host for particular rules that can affect the site.
Thanks.

Hello erwin_meyer_04,

Try to delete all of them from here -> https://www.screencast.com/t/i9GnxDYET and then activate them from here -> https://www.screencast.com/t/NWgqGm3y Clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello dmitri.lessy,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you. Also, please provide the FTP access and CPanel. Remove all of your untested plugins, clear all the caches and make a full backup to your database.

Thanks for the message!

Hello,

I’m not sure what you mean. The theme post count is a simple hit count. Each page reload will increase the number by 1. However this is affected by cache so if you use caching you should also turn on this option: https://www.screencast.com/t/LLOtADFupnl

Thank you!

Hello jesusito,

If you are using some untested plugins, try to disable all of these because it’s possible to appear some conflicts between theme core files and those untested plugins and break the js of the theme. Clear all of these and all the caches and check the results. Provide your website URL so we can take a closer look at it.

Thanks for the message!

Hello,

The same setting will return the header and footer to boxed if you switch it back. Make sure you clear cache afterwards though.

Thank you!

Hello Thomas,

Do you have cleared all of your caches after you have made these changes? Try to create another shop page with those elements and check the results.

Let us know how it goes!

Thanks.

Hello,

We have not tested wp fastest cache, that is why we cannot recommend it. We only tested wp super cache. Here are a few useful guides to increase your site loading speed:

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder and woocommerce, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

@printerio Try to force refresh the page a few times (Ctrl+Shift+R). Browser cache can be quite persistent in some cases. Let me know.

Hello kosolrama,

Do you are using the Speed Booster? Remove all of the untested plugins, update the required ones, clear all the caches and check the results. Also, I need to check your website for more investigations.

Thanks for the message!

Hello rstreng,

First of all, please ensure that you are using the latest version of the theme installed via FTP way and then, remove all of your plugins and update them from plugins section from here -> https://www.screencast.com/t/k1WITTGZz Check the Big Grid 6 from the panel which should look like this -> https://www.screencast.com/t/I4YtAwJBZEj Clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello seadclark,

Try to re-save your permalinks, remove all of the untested plugins, clear all the caches and check the results. Also, ensure that you are using the latest version of the theme installed via FTP way and check the results.

Thanks for your understanding!

Hello dhvanesh,

First of all, please ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please make a full backup to your database and then, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel or FTP access so we can further investigate it closer to your setup page.

Thanks for your understanding!

Hello oscariribe,

Check your PHP version to be maximum 7.2, make a re-save at your permalinks, increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results. Also, you should check the following topics from here -> https://forum.tagdiv.com/topic/gray-page-tagdiv/ https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Thanks for your understanding!

Hello coachk12,

Ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results. Try to resave your permalinks and check after the results.

Thanks for the message!