- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello tekgezen,
Clear all of your caches, purge CDN files and check the results. Should works as expected.
Thanks for your understanding!
Hello alfredopina,
Please remove the Jetpack plugin and use only the required plugins that come bundled with the theme core files and use only the default theme functionality for Excerpts. Clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hello,
We wanted to chage the header background, but it is only visible in the admin area.
If you see it in incognito mode, no background there.
Very wierd. I tried to disable cache plugins, cleared, flushed all cache with no result.
I also updated the theme.
In admin the backgrounds are perfect. But just if you log in.
Thanks,
Laszlo
The icon is not showing on my end http://prntscr.com/iu1tmg. Clear your browser cache and try checking again.
1. Ensure you enable ajax caching for post views in Newspaper>Theme Panel>Post Settings> Ajax view count, then clear your cache (site and browser cache).
2. Open the post in question in the post editor. At the top right corner, expand the “Screen Options” and make the sure the box that says “custom fields” is ticked. Then scroll to the bottom and look for the custom fields dropdown. Where it says “post_views_count” you can insert the number of views you want to the post and then update the post.
Hello raebild,
I have inspected your website and I saw that everything it’s okay, as you can see here -> https://www.screencast.com/t/cKq7DeyiJE6d Also, I saw that on your screenshot, the Featured image is not loaded and that’s why you bring this border. Also, I saw that you have some errors on your console which can cause this. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hi there, I updated the Newspaper theme from version 8.1 to version 8.7. Before the update, everything was working very well but after the update to the latest version of the theme Tag Div Composer stopped working.
To be more clear: when I try to edit a page with Tag Div Composer the back-end never loads and I see a blank page. So, I can’t use the Composer at the moment. What could be wrong?
At first I thought it could be a caching issue, but I cleared the cache and put the site in development mode but that didn’t work. I also tried working in a different browser that I never use, but that didn’t work either.
Can you please help me find out what’s going wrong?
Any help will be much appreciated!
Hello middle_urals,
Sorry but please notice that we do not have any bad reports in this case until now, regarding on our latest updates. Please make sure that the theme update has been made correctly via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Remove all of the untested plugins, clear all the caches and check the results. Try to re-save your permalinks and check the results. I have tried to access your website but with fail -> https://www.screencast.com/t/9NJ7hmwX1z
Thanks for your understanding!
Hello hebbars.kitchen,
Please understand that the main functionality of AMP plugin is to display the posts very quickly on the Google’s eye. Basically, when a client in on AMP version, he is not on your website (that’s why your visits were falling down more and more ) and the main goal is to redirect it to your own website. The AMP will have to be viewed as a preview to the posts pages of your website which are delivered by the Google AMP Cache. This is a proxy-based content delivery network for delivering all valid AMP documents. It fetches AMP HTML pages, caches them, and improves page performance automatically. For more information about this case and to better understand the operating system for this plug-in, please check the following useful manual from here -> https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/
As a very good example, please check the official page of Seo Yoast and there you will see that they have not implemented the menu bar on AMP pages, as you can see here -> https://www.screencast.com/t/OfzMGTLPQk
For more references and for a better understanding of AMP functionality please read the plugin documentation!!!
Thanks for your understanding!
Hi,
The WP Super Cache is recommended to be used with the theme, other plugins or configurations can cause issues. To test page speed it is always recommended to first remove ads if possible, and deactivate all non-theme plugins. It also depends on the hosting provider.
The autooptimize plugin could cause issues with the mobile plugin, try disabling it and test again.
There are many guides you can follow here in the forum regarding page speed, provided by theme users who achieved great results. Some of theme here
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
Thanks
Hello Henrique Filho,
Please try to make a new theme install via FTP to another sub-domain for testing, update all the plugins, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Be sure to disable any browser extensions and clear the browser cache as well.
We tested on Safari as well, if you want us to test your website, please provide admin login by email at contact@tagdiv.com and we will take a look. In all our tests there was no issue visually with the composer on Safari. Also include a link to this topic in the email.
Hello gbouquet,
Now, the Social Sharing seems to look good, as you can see here -> https://www.screencast.com/t/w9uskDHIwc Clear all the caches and check the results.
Thanks for the message!
Now it’s working.
Sorry, I think my internet tricked me, or Cache / CDN.
Thanks… simply clearing the cache corrected the issue.
Hi,
I use the Newsmag theme and have been hacing some trouble with the “More articles box”.
I tried disabling it altogether but each time I disable it, it returns back to enabled.
I’ve cleared caches, disabled and enabled plugins but all to no effect.
I’d seriously appreciate a lasting solution to this problem.
Thanks in advance.
This happening after activating WP cache plugin
Hello hellonikoloz,
Check the settings from Theme panel, from here -> https://www.screencast.com/t/YEfTyKfdXw Clear all the caches and check the results.
Thanks for your understanding!
Hello daosorio,
I have checked your website on mobile and the Menu works as expected. Try to clear all the caches, remove all of your untested plugins if you are using something like this and check the results.
Thanks for your understanding!
Hello,
The only tested and recommended plugins to use with our theme are these ones:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin
Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Sorry but untested plugins are not covered by the theme support.
Thanks.
That would work, if you replaced the URL of the original image there would be no problem
– https://www.screencast.com/t/FuErpsCz
Could be caching, try to clear all caching installed or server provided, clear the browser cache as well.
Thanks
Hello!
I have a problem with the number of Facebook fans. The counter says that I have 0 fans (but actually there are 1400+ fans). I created app like it was done in the manual. I inserted the App ID and the App Secret Key to the Social Counter Widget, but “Get Access Token” option gets nothing.
Cleaning browser’s cache does not help.
Where is the mistake ?
The page is http://www.uralstalker.ru
BR, Evgeniy
Hello devraj,
All of these settings should have been done by TD Composer when you edit your blocks. Make sure that after you have made all of these changes, you have clear all of your caches to see the results.
Hope this helps!
Thanks for your understanding!
Hello yannrio,
I suggest you make a new install to another sub-domain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results. The Social Counter has been fully tested with the theme and should works as expected.
Thanks for your understanding!
Hello Rumail Abbas,
Please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Ensure that you have installed all the required TagDiv plugins and check the results.
Thanks for your understanding!