- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello stylishmanmag,
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Unfortunately, our theme does not have any such an option that allows you to do this, sorry!
You should try finding such a plugin which has this functionality and check how it will work with it.
Clear all the caches and check the results.
Thanks for your understanding!
Hi,
Then something is not functioning as it should. This is how the post page looks at the moment on your website
– http://prntscr.com/g3rxtv
It is not supposed to look like that. There is something wrong with the container, or other elements of the page. Please check if you have any custom code added to the theme files, or child theme active. Deactivate all plugins except Visual composer and other plugins included with the theme, and clear the cache. Then the problem should be fixed.
Most likely this is caused by a plugin, this way you can see if that is the case.
Thanks
Hello hammerman,
You should simply make a theme update, clear all the caches and check the results. The problem was caused by the Visual Composer which was not be updated and that’s why you have brought that error with the theme. Now, it was solved in the latest theme version because the Visual Composer has been updated to 5.2 version of it.
Thanks for the message!
Hi,
From what I can see at the moment there is nothing displayed on mobile in the mobile menu, no socials, or menu even
– https://www.screencast.com/t/WsJI0OrWsSx
This could be caused by a plugin, or maybe custom code. You can try as a test to deactivate all plugins except the ones that are provided with the theme, and clear any installed cache. Check any custom code used in the theme panel, or modifications made to the theme files directly.
Try to remember what were the last modifications or installed plugins before this problem was noticed. If deactivating a plugin fixes it, then that plugin might not be compatible with the theme, or it is not configured properly.
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
You can try to increase your loading speed by using this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I’ve done everything you say, but I have the same problem again. I raised the new drag, but it did not happen again. The system parameters are also positive. I deleted the Cache files and checked the file / folder permissions. But could I play with something in the database?
https://yadi.sk/i/Vtx3yBGJ3LWKco
https://yadi.sk/i/0F9eO3JX3LWKe6
check: viahaber .net/kategori/video/
That’s not my problem. I’m getting 89 points from Google Page Speed. But there seems to be a huge problem between the server and the theme. Pages are very hard to load after clearing cache. I am using a cloud server with 2 CPUs and 6 GB of RAM. But sometimes, even if you are the only one on the site, the site is bouncing. Server values are rising. Believe this is a very bad situation, sometimes instant 10 people are entering the site and the site is closing.
Please help!
my site: viahaber .net
And interesting thing happened with some experimenting. I have tried adding one by one, saving and checking after each one:
1.
<div class=”td-visible-phone”>
[the_ad id=”3467″]
</div>
And the smallest ad would show up, of course, only when the screen was small, other were blank.
2.
<div class=”td-visible-tablet-portrait”>
[the_ad id=”3466″]
</div>
After that website would show ads for that two sizes.
And the last, after i added the next one, that one wouldn’t show, and then desktop ad – also wouldn’t show (but those small ones still showed).
I am really not sure what is wrong since codes are ok. Also, I have tried disabling plugins if they interfere, cleared cache, but the problem was still here.
I hope you can help here guys. Our site has been set up and looks the part, but I’m experiencing page loading issues as never seen before since setting up with NewsPaper.
From the system status in WordPress, everything is green.. no issues. WP Memory Limit = 96mb, WP super cache is enabled etc.
On loading the page however, even after all elements are visibly there, the page continues to try to load something. This is an issue we can just about live with on desktop, but on mobile the load time prevents the menu from loading and causes user issues as they are stuck.
On inspecting, it seems there are big javascript issues, as seen below. Any advice please? Thanks

Hello JavierRuizSin,
Sorry for this case, but please notice that I have tested our demo in this case and every post shared on Facebook can be opened on mobile devices. Try this thing and you will see that work as expected. Most likely, the problem is on your side. Try to disable all of your untested plugins if you are using something like this, install the latest theme version, clear all the caches and check the results.
Thanks for your understanding!
Hello clawoo,
Try to make a new clean install from scratch via FTP way, clear all the caches and install only the plugins that come bundled with the theme core packet and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello AndroidKosmos,
Please check the Big Grid settings and check there if the limit post number is less than 7 and increase it, clear all the caches and check the results.
Thanks for the message!
Hello all,
Please try to make a new clean install from scratch via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Thanks for your understanding!
Hello cyberfyber,
I suppose that you are referring to the appearance of a flash/time loading when you enter on your website after you have added your above custom CSS, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS is working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hello sergiocosta,
Try to clear all of your caches and check the results. This section should overwrite the default name of this string.
Thanks for the message!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I created a page with the tagDiv Composer. The Composer will now no longer open the page – there is a spinning graphic and nothing more. I now am not able to edit that page at all…which I need to be able to do.
I have deactivated all my plug-ins, cleared my cache, and I don’t use a CDN.
The support staff told me to open a forum post, so here I am. I am assuming this is the same as a support ticket?
cache plugin guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/
====
Expiry Time & Garbage Collection:
Cache Timeout: 0 seconds
Clock: 00:00 HH:MM
Interval: Once Daily
====
I think this paragraph should be rewritten.
If Cache Timeout = 0, then disable garbage collection.
Over time, the folder /wp-content/cache/ clogged with files that are not automatically removed.
A good starting point is 3600 seconds.
Hi,
I believe the only change that was made is the Cache Delivery Method section which should be like this (basically the same setting)
– https://www.screencast.com/t/ruCqbH1pBTa
We will try to update the cache plugin guide as soon as possible, to accommodate the new settings panel.
Thanks
Hi,
We will update the tutorial as soon as possible. But I believe that is how then caching works. There will be no cached page displayed for known users, but for the rest a cached page will be displayed. Random sorting of post will not be in effect in this case.
It will refresh however each time a change or update is detected, or a post is published.
You could try and set a cache timeout of your choosing and refresh the cache more often
– https://www.screencast.com/t/HwIRzkwqYrq
Thanks
Hello harshalone,
I have inspected your website and I saw that you are using a lot of untested plugins regarding on comments form, sorry! Please notice that option “Anyone can register” only refers to the basic WordPress form and not affect your plugins and most likely, that’s why you do not bring the expected results. Try to disable all of your untested plugins, leave just only the tested and required plugins to rule out any conflicting plugins, clear all of your caches and check the results. -> https://www.screencast.com/t/tXZ31AVdshu
Thanks for the message!
Hey there!, I’m looking at the Cache plugin – install and configure page and I’m following all your recommendations, however, the Plugin is now different and several options you recommend are not the same or are not there anymore…
Could you please check that page and perhaps update your recommendation so, it’s easier to complete the setup?
Thank you very much!!
Hello firdos,
Please check your Facebook Sharing with the Facebook Debugger and grab the Scrape again. Clear all your caches, purge all CDN files and check the results. For more information about this tool, please consult here -> https://forum.tagdiv.com/facebook-share/ Also, if you need more assistance in this regard, please provide your website URL so I can take a closer look and also, so I will be able to provide a more accurate response. If is not what you mean, provide more details. -> https://www.screencast.com/t/4PE31DGA
Thanks for your understanding!