- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi,
That does not happen for me trying to replicate. I added a text with title element on a page, with content in new lines
– https://www.screencast.com/t/6sXzRWTR86Z
Saved the page and this is the result
– https://www.screencast.com/t/GAS6llOiiYc
Something else must be causing this issue for you. You could try to deactivate all the plugins except the tagDiv composer, clear the cache and see if this has any effect. Or even try a fresh theme install by this method
– https://forum.tagdiv.com/install-via-ftp/
Please let us know how it goes, if you manage to identify the cause.
Thanks
Hello,
@azli the counter is affected by cache so when the cache is cleared either manually or automatically, the counter will pull the correct info. It works properly now.
https://www.screencast.com/t/0ToGN2jVHs
@dhblue and @animeride
The counter works as expected. There is nothing for us to fix. If it does not work on your end, it means you did not set it up properly. Please use this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hello peichert,
Unfortunately, I do not exactly understand what you mean, sorry! Also, I have checked your whole website and it seems to work as expected and I did not saw ant problems with it. However, I have inspected your source page and I saw that you are using a lot of untested plugins which might interact with the theme core files and causes a lot of unknown issues. Notice that the first step in debugging on WordPress is to disable all of the untested plugins which could be de culprits of your problems, clear all the caches and check the results. Please keep in mind that we cannot provide support for untested plugins, sorry!
Also, if is not what you mean and if your problem persists after you have disabled all of these untested plugins, please let us know but if the problem is generated by your untested plugins, notice that we cannot help you in this regard, sorry! We are not responsible for the functionality of the theme if you are using untrusted plugins.
Thanks for your understanding!
Hello Mattia,
Please disable all plugins except the page builder and wp super cache, clear all caching and purge cdn files if you use it.
Then test your post counter and see if it increments.
Please also contact your host and ask about any hosting side cache. That will have to be disabled if it’s present.
Let us know how it goes.
Thank you!
Hey,
I followed these steps and rebuilt the entire site (unzipping wp-content from a NewsMag page and putting in the database to a new install, then disabling all plugins except page builder, installing NewsPaper 8, installing updated page builder, installing updated td_composer, then following memory parameters guide for wp-config and .htaccess changes).
There was no caching on the WordPress site but I cleared my browser cache.
I still have the same issue. I can tell that at least the max_upload_size did successfully change to 50mb because I can see this on the media upload page.
Anything else I could do to troubleshoot? Potential issues: it’s a large site (13gb tar.gz for wp-content and 300mb MySQL database), and previously is on NewsMag.
Thanks!
Joey
Edit: This is all without installing or activating the child theme.
Hi friends, I have the big problem of title. Days ago friends reported question to me, but I did not dedicated importance.
But today the problem is really huge:
my top new done 7.309 views in Google Analytics (2-3 hundred less of unique)
but my counter page of same new show 140.
For what I can check today I see that visit with mobile (safari) dont’t increases… but Idont’ think this is reason of this big difference…
I searched in forum remedies, I find only “ENABLE AJAX POST VIEW COUNT” in “Ajax viev count” (keep counting with cache plugin) I activated but it seems do not change… same new in this moment in GA show 80-90 visitors simultaneous but view counter of page is stuck…
I specific that about 1 month ago I activated Super Cache plugin for improve speed how I had read in forum…
Please help..
Thank you
Mattia
Hi I am having a problem with my Facebook app which still shows zero likes.
I followed this thread
I now can get a token which was fixed by the plugin reinstall and I have cleared my cache on the website, yet in a private browser, Facebook likes are still zero.
My site is homeremedyhacks.wpstagecoach.com
Please help
Thanks
Toby
Hello Mykebou,
Try to clear all your caches and check the results. I have checked your website on my end and it seems to work as expected, without any blue screen.
Thanks for the message!
Hi Simion
Thanks for the reply. Tried your suggested solution but still no luck. Deleted all cached files/images but still the wordpress logo wont go away
See link below;
Hello Martin Klokner,
Unfortunately, I cannot recreate your problem, sorry! Provide some useful screenshots so I can identify the problem. Try to clear all the caches and check the results.
Thanks for the message!
I made some tests:
1) every box “text with title” in the pages of my site lost formatting with activation of tagdiv visual composer
2) If I create a new page with tagdiv composer and I insert a box “text with title” I saw the box:
– correctly formatted in the preview of tagdiv composer
– without formatting in the preview of wordpress
– without formatting in the online published page
3) If I deactivate the tagdiv composer in the plugins section, the boxes “Text with title” in all pages (old and new) has shown with correct formatting
4) clear cache pages doesn’t recolve the problem
Thanks for your support
Hello flex202,
Most likely, the Newspaper view count in posts stopped working because you are using some untested plugins which can interact with the theme files and cause a lot of unknown issues. Try to disable all of these (Litespeed with LSCache and CloudFlare Pro) and install only the plugins which are tested with the theme, clear all the caches, purge CDN files if you are using the CDN system and check the results. Notice that the first step in debugging on WordPress is to remove the eventual culprit which cause this problem (untested plugins).
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi, I have a problem at WP editor. The problem is the WP editor UI will start shaking after opening any popup window (maybe popup window like picture choosing or everything else). It happens on every computer I have. But other editors don’t have that problem. I tried to clear browser cache, but nothing happend. So what do you suggest?
Best regards
Martin Klokner
Hello, I’ve cleared the browser cache and tried from a different machine, the resilts are the same: Edge and Chrome show low-res featured images and thumbnails, and only Firefox shows the retina versions. Most pictures inside posts show up correctly, but post thumnails and featured pics showing on the homepage and all over the site are the low-res versions on Edge and Chrome.
Hello,
It could be a plugin conflict or a memory allocation problem. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please follow this guide to properly increase the memory: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello jewanda,
Do you have updated the theme to the latest version? If not, I recommend you to do this via FTP way, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Then, clear all the caches, purge CDN files if you are using the CDN system and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
Last few days view count in posts stopped working on my site with Newspaper theme. I’m using Litespeed with LSCache and CloudFlare Pro plan. I tried few times to empty cache on both Litespeed and Cloudflare but it’s the same. What can cause that post view count to stop working?
Website is: Beograd.in
Thanks
Best regards
Hello jewanda,
Please keep in mind that we do not have any bad reports with the responsiveness on mobile the mobile after our latest theme update, sorry! The theme was fully tested on mobile and should have to be responsive. Most likely, the problem come by your end. Ensure that you have right update the theme via FTP way and also, if you are using some untested plugins, you have to disable all of them and leave just only the required plugins because all of these could interact with the theme core files and causes a lot of unknown issues, like this, sorry! After this, clear all the caches and check the results. If the problem is still there after this advice, you should make a new clean install to another sub-domain and check the results.
If the problem is still there after re-installing the theme, you should provide your website URL and also, some useful screenshots with your problems so I can identify it and also, so I will be able to provide a more accurate response.
Hope this helps!
Thanks for the message!
Hello,
Please try to also clear the browser cache as the images are also kept in the browser cache. Please also test from another machine, not only the one you are testing now.
Let us know if the issue is still there.
Thank you!
Hello,
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
This issue is a standard plugin conflict.
Thank you!
Hello,
It seems your menus section is not working properly. It may be due to a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Bob,
Most likely, your page is cached. Try to clear all of this, purge all CDN files if you are using the CDN system and check the results. Also, if your problem is still there, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.
Thanks for the message!
Hello GideonLupine,
I have checked the shortcodes for the buttons from Text Block in TinyMCE and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/qowmOo7xH and the result you should see here -> https://www.screencast.com/t/MSHzVz09V95Z
Also, if you are using some untested plugins, you should remove all of these, leave just Visual Composer to active, clear all the caches and check the results.
Hope this helps!
Thanks for the message!
Hello FredAstair,
Please read our documentation with more carefully, like this -> https://www.screencast.com/t/VYKmruydo Notice that the Unique Articles has been designed to be used only for static pages and if you are using the load pagination (infinite scroll or load more) you should not activate this feature. Clear all the caches, purge CDN files if you are uisng the CDN system and check the results.
Thanks for the message!
Hello, thanks for the great theme that is Newspaper! Onto my issue: by default Newspaper has Retina images turned off. I turned them on for all blocks and sizes, and regenerated all thumbnails, as per the instructions you’ve left. However, what I’m continuing to get on both Microsoft Edge and Chrome, are the lower-res versions. I’ve tried clearing the browser cache, but it didn’t change anything. Only on Firefox, the pictures are indeed Retina-quality. My website is at http://www.gamerdino.com. Please let me know what I should do in order to fix this issue, so that all browsers start showing the Retina image variants. Thank you!
