Search Results for 'cache'

HI

We’re sorry for all inconveniences encountered while using our theme.

If you’re using a cache plugin the post view counter may have some penalties so please make sure that you have ajax post view counter enabled in theme panel > post settings: http://screencast.com/t/8uaNGd6U clear all caches then test the site again.
The theme is tested and google ads are displayed fine. I am not sure why ads are not displayed on your site so please provide an url where we can inspect this.
The theme does not control leverage browser caching because its setup is made in .htaccess file which is in WordPress root folder and the theme does not affect or change this file. Please take a look on the example provided in our documentation: https://forum.tagdiv.com/how-to-make-the-site-faster/ and also check these links for more detail about a proper setup for leverage browser cache: https://gtmetrix.com/leverage-browser-caching.html – https://developers.google.com/speed/docs/insights/LeverageBrowserCaching

If you still need assistance on this please provide more specific details about your issues and also provide your site url and we will get back to you in shortest time possible.

Thanks!

Hi

I am not sure why this warning appear because we didn’t got a similar report before and I can’t say for sure what could be the issue. Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn file if you’re using also make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ then test the site again.

Let us know how it goes.
Thanks!

Hi

Please make sure that you’re using V 7.2 of Newspaper theme which is available on themeforest and also check if Visual Composer is update at V 4.12. For more details about the update process please check our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Try also to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I am not sure why this happens but I assume that there is a conflict between new version of Visual Composer and other installed plugin.
Try to deactivate all plugins except Visual Composer, clear all caches then test the page again.
Let us know how it goes and if the problem persist please adress us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to you as soon as possible.

Thanks!

Hi,

I have the same problem, also just with Instagram. I am using Newspaper 7.1.1. and the latest version of the social counter 4.1.

Emptied all caches, but Instagram counter still shows a wrong number (Not 0, but very old). I know that the counter is not live and do not expect that.

Any ideas what else I can try?

Thanks!

Just to add…

I tried disabling and deleting Visual Composer, reinstalling using the theme, reinstalling using the zip file in the theme folder, clearing the cache and nothing works.

The best I could get was to see the blocks on the page design page, but all it says, for example, is “Block 18”, but when I hover over it there are no options to clone, edit, delete etc…

Hi All

Given the significant benefits of PHP 7 (over double in speed and less demand on server) I would agree with Orlando and urge TAGDIV to relook at this.

I have run a PHP Compatibility Checker on my php 7 setup and it only reports 2 errors in the NewsMag theme!

The only plugin I am using with errors was WP Super Cache which had 3 errors.

sorry
works fine, after cleaning the cache

Thanks!

The issue is still there after clearing caches. Multiple users are having the same issue. It briefly displays properly when rotating the screen, then that white box pops over it.

Dear Bogdan

The settings from revolution slider applied fine to my slides (if I choose Sort Posts by PostID, Date, Title, Slug etc.)
There is no cache or cdn in my site, this is not a problem, when I change the Sort Posts by settings, the changes applied immediately. There is no need to disable any plugin because of this ..
Also the post id is correct (because it works OK with Postid sort order)

The problem is with “Custom Order” only
I want to have a custom order of my slides as I describe in my first post

Thanks and regards

Vassilis

HI

I’ve checked your site and mobile logo is displayed fine on my side: http://screencast.com/t/fSL7CMtKTl0 If you still have this issue try to clear all caches including mobile device cache then test again. Also try to access the site with different browsers and check how it goes.

Thanks!

Hi

For the moment we don’t plan to extent the list with tested plugins and for cache we recommend WP Super Cache which works fine with our theme following this setup: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

HI

Sorry for this inconveniences.
Social Counter is tested and works fine. Usually these issues are caused by cache or some incorrect data in plugin’s settings. Please make sure that you setup the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ clear all caches then test again.

Let us know how it goes.
Thanks!

NO SUCCESS
1. deactivate all plugins except Visual Composer–DID
2. clear all caches–DID
3. purge cdn files –DO NOT KNOW HOW
4. update the theme according with our documentation–DID

• This reply was modified 10 years by David the Bruce.

Apologies for jumping in a ‘somewhat solved’ thread !

I was EXACTLY facing the same issue as the user above explained. And it was W3 Total Cache which was the actual culprit. Disabling that solved the issue instantly (not sure if he was using the same plugin).

I also understand that W3TC have some serious issues with this theme which eventually needs to be dealt with as many of us prefer it over WP Supercache (W3TC for instance screwed the mobile theme and other features). I hope this will soon make into compatible plugin list.

Thank You !

Hi

We recommend WP Super Cache for caching so try to use it as it’s recommended in our documentation and check if the problem is still there: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps.
Thanks!