- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello wale,
Please ensure that you are using the latest version of the theme and also, your have updated the Social Counter to 4.1 which come bundled with our theme. Clear all your caches and test it again.
Thanks for your understanding!
Hi
The indicated url no longer exist on your site, however googles still knows about it because the link it’s saved in cache: http://screencast.com/t/64I7PqVqXO It may take a while until google’s crawler will re-index your site but you can speed-up a bit this process following this link: https://support.google.com/webmasters/answer/6065812?hl=en
Hope this helps.
Thanks!
Hello Andrei,
that’s weird. It works for me on private Chrome, but not on Chrome simple, Firefox simple and Firefox private. I just don’t understand. It’s not the cache, I’ve been clearing it all the time.
Hello all,
Please ensure that you are using the latest version of the theme with the latest version of the required plugins (Visual Composer 4.11.2 and Social Counter 4.1) Update your theme using the FTP method according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Try to clear all your caches, purge CDN file and test it again. If your problem is still there, you can try to make a new clean install from scratch with the latest version of the theme and check how it will work.
Thanks.
Hi,
Your image seems to have a resize propriety on it that is not added by our theme. It could be a tool for images that you use. Please disable all plugins except visual composer, clear cache and reset cdn files. Then check your images again. If you have any image optimization tools on your server, please also disable those.
let us know how it goes.
Thank you!
Hello stephanem,
First of all, please ensure that you have fully downloaded the packet of Newspaper with 7.1.1 version of it. So, all the required plugins come bundled with the theme and you will have to instal them from Premium Plugin area, like this -> http://screencast.com/t/ZXGnhiTCx2b after you have deleted from the Plugin area from the dashboard, like this -> http://screencast.com/t/OyoVprZQ The recommended version of Visual Composer which is tested with the theme is 4.11.2. Try to clear all your caches and test it again.
Thanks for your message!
Hello Hasan Gunel,
I have done some tests on my side and the Ios Bookmarklet seems to work as propelry. Please try your theme without any untested plugin, just leave Visual Composer and Mobile Theme to active, clear all your caches, purge CDN files if you are using the CDN system and try the theme in this mode and see how it goes.
If your problem is still there after this and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hi,
Please make sure you use the latest theme version and the update is done properly. Try to reinstall the theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the problem is still there after the update/reinstall please disable all plugins except visual composer, clear cache and reset cdn files.
Then try your theme panel again.
Let us know how it goes.
Thanks.
Just to update, I’ve cleared cache but the problem persists.
Hello melisine,
First of all, please ensure that you have fully updated your theme using the FTP method because this is the surest method in this regard and then you will have to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/. So, if you cannot increase these parameters, please consult your hosting provider and ask them to do this thing. Try to disable all the active plugins and leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Socialfeed,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file and install only the plugins that come bundled with our theme and rule out the conflicting plugins. So, if these errors will disappear after this, you can install your plugins one by one and you will have to identify the culprit and remove this to avoid this conflict. Unfortunately, not all of plugins are working fine with the premium theme.
Hope this helps!
Thanks for your understanding!
Hello tintin,
Please try to contact your hosting provider and ask them to clear all the server caches and test it again. So, if your problem is still there after this, please provide the link with that smart list so I can identify the problem.
Hope this helps!
Thanks.
Hello Hasan Gunel,
I have tested on my side and this option is working fine. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard, please provide your website URL so I can inspect it closer.
Thanks for your understanding!
My hosting provider is Bluehost. And he said that it’s impossible to clear cache on my server. So, for Mobile Theme I need to change server o hosting provider. ))
Thank you for the help. Any way I wanted to change provider. And it seems the time has come.
Hello Gorobets,
I have checked your website and everything seems to display as expected. I suspect this problem being most likely from your caches from your server. Please contact your hosting provider and ask them to clear the cache from your dedicated server if you do not access to clear it and then test it again.
Thanks for your understanding!
Hi
I’ve checked your site and mobile menu works fine on my side: http://screencast.com/t/KmCimojOyn Id you still have this issue try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Let me know how it goes.
Thanks!
Hello all,
First of all, please ensure that you are using the latest version of Social Counter 4.1 with the latest version of the Newspaper (v.7.1.1). Clear all your caches and install only the plugins that come bundled with our theme, without any untested plugins which might interfere with the theme and cause a lot of unknown issues.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Updated that plugin and cleared cache – did not help.
Tag more is under ‘Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum quis gravida mauris, gravida sollicitudin est. Cras elementum tellus’.
Hi
This behavior appear in almost any case when the page load take a bit more time or Speed Booster plugin is used. Also I’ve noticed that you’re using some minifictions and the css from theme panel it’s loaded at page bottom aster all other resources are requested. Try to paste the indicated code in style.css as I’ve indicated above, clear all caches then test again.
Thanks!
Hello drastic,
Please ensure that you are using the latest version of the theme and also, the latest version of required plugins. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If your problem is still there after this, please try to make a new clean install from scratch with the latest version and test it again.
If you need more assistance in this regard, please provide your website URL so I can further inspect the problem after you have done what I meant above.
Thanks for your understanding!
Hi, I have disable all plugins except visual composer and cleared all caches but the problem is still there. please help?
it still showing: Fatal error: Call to undefined function mb_convert_encoding() in /home/xxxxxx/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_video_playlist_render.php on line 164
Hi, Catalin.
Thank you for the answer. I did everything you said.
1. I disabled all plugins.
2. I activated only three plugins: Visual Composer, Mobile Theme, WP Super Cache.
3. I cleared all caches in WP Super Cache (I don’t use CDN).
Then I went to the one of the posts on my website from mobile phone. I saw the mobile version of the post.
Then I visited the same post from PC. And theme showed me mobile version again. I tried to clear cache. It didn’t help.
I tried another way. First I opened another post from PC. I got standart version of the post. I visited the same post from mobile phone. And from mobile format was also as for PC, not mobile version.
So, as I understood, WP Super Cache caches the version of post for the device that first enter the post. And then shows this version for all devices.
You can try by yourself at cardiagram.com.ua
Hello valnyc2016,
Please ensure that you are using the latest version of the theme and required plugins (Newspaper 7.1.1 and Social Counter 4.1 and Visual Composer 4.11.2) via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ , clear all your caches (server caches), purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. The Visual Composer is fully tested with the latest version of the theme and works perfectly.
If your problem is still there after this, please try to make a new clean install with the latest version of theme and check how it will work.
Thanks for your message!
Hello Lawzing,
Please ensure that you are using the latest version of the theme with the latest version of the required plugins and also, you have fully updated your theme only via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this regard. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (and caches from your dedicated server -> contact your hosting provider if you do not have access), purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem will still there, please try to make a new clean install from scratch with the latest version of the theme and let us know how it goes.
Thanks for your understanding!
Hello mzirafos,
I have checked your website and I saw that you are suing an older version of Visual Composer (4.9.2) and the latest version of it with Newspaper 7.1.1 is 4.11.2. Please try to update you Visual Composer, clear all your caches and test it again. If your problem is still there, please provide more details and mention there about what is wrong.
Hope this helps!
Thanks.
