Search Results for 'cache'

Hi

I’ve checked the indicated Facebook page on android and the links to your site are opened fine. When I click on the link it from Facebook application it is opened fine with Google Chrome browser. I am not sure why this is not working on your side but this is not a theme’s issue as it does not control that part. Try to clear mobile device cache memory then test again. Also try using different devices and check if the problem is still there.

Thanks!

Thank you for answering me an what about this issue

26-Jun-2016 16:50:20 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘WHERE AND comment_parent IN (18,19,24,28) ORDER BY comment_date_gmt ASC, comme’ at line 1 for query WHERE AND comment_parent IN (18,19,24,28) ORDER BY comment_date_gmt ASC, comment_ID ASC made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/Newspaper/single_template_5.php’), comments_template, require(‘/plugins/intensedebate/intensedebate-comment-template.php’), id_get_original_comment_template, comments_template, WP_Comment_Query->__construct, WP_Comment_Query->query, WP_Comment_Query->get_comments, WP_Comment_Query->fill_descendants

Which file that I have to edit to fix above mention error.so how can optimus mysql.I used w3 total cache plugin.but after that my cpu usage is getting high.any recommned plugin to use for optimus mysql.I know that I asked you a lot of questions.So I don’t have another option to do.Please help again.Thank you.

Its your server, maybe has a bad configuration or its your website whit bad configuration. In your server you need to use a cache system and in your web a cache plugin to manage 1000 users online, optimize databases and everything on your site, reduce request to mysql, etc.

Btw, for more than 300 simultaneus users online you need a server whit SSDs and not HDD 😛

Hi

I assume that you’re referring at Social Counter icons. If so make sure that the plugin is updated at V 4.1 which is included in theme’s path, clear all caches then test the site again.

Let me know how it goes.
Thanks!

Hi

Try to deactivate all plugin except Visual Composer, clear all caches then test the site again.
I assume that you want to create a mega menu. For more detail in this regard please check our documentation: https://forum.tagdiv.com/newsmag-mega-menu/

Let me know if you need further assistance on this.
Thanks!

Hi

I’ve checked the tag/slug filter on my side with V 3.0 of Newsmag and works fine. Also 7 days filter works fine. If you still have issues with this sorting try to deactivate all plugins except Visual Composer, clear all caches then test again, also make sure that you have ajax post view counter enabled if you’re using a cache plugin: http://screencast.com/t/tBvLbQSAPv

Our theme works a bit different with Visual Composer and if you change them page’s layout may be affected. However if you add some custom values in these fields they will be applied but we do not recommend to make any changes there.
Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Sorry for misunderstanding.
This menu is not controlled by the theme, it is generated by WordPress. By default shouldn’t be displayed on the site and I assume that there is a plugin which overwrite this. Try to deactivate all plugins accept Visual Composer, clear all caches then test again.
Let me know how it goes and if you still can’t manage to solve this provide your site url so I can have a closer look.

Thanks!
Andrei L tagDiv!

Hi

The theme is tested and works fine even with its child theme active. Make sure that you installed the child theme included in theme’s path: http://screencast.com/t/q5K1vrmBA clear all caches then test again.

Thanks!

Hi

I’ve checked your site and found a js error in browser’s console: http://screencast.com/t/pRikF3j6 Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.

Let me know how it goes.
Thanks!

Hi

1. Please make sure that you have thew proper permissions set on that wp-install: https://codex.wordpress.org/Changing_File_Permissions Also try to deactivate all plugins, clear all caches then try to install the plugin again.

2. Please make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ Also provide more specific details about how can I duplicate this issue in my side so I can inspect it closer and get back to you with a more accurate answer.

3. You don’t have to activate Visual Composer plugin as it is bundled with the theme. Theme’s license allows you to use Visual Composer but you don’t need a license key for it.

Thanks!

Hi

I’ve checked your site and noticed that you’re child theme. Please check the customization from child theme and make sure that they don’t affect main theme’s functionality. You can also try to deactivate it, clear all caches then test again.
Search button works fine on my side: http://screencast.com/t/UECIbMLev If you have an issue related with it provide more detail so I can inspect it closer and get back to you with a more accurate answer.
I’ve also fond some error’s in browser’s console which are related with mixed content served from HTTP to HTTPS: http://screencast.com/t/PzJK7gJ1 You can try this solution, in most cases it worked fine: http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Thanks!

Hi

I’ve tested the code you provided on my side and didn’t got any issues with it. The page it’s displayed fine and anchor links work well. I am not sure why the page these links do not work as well on your site but you can try to deactivate all plugins except Visual Composer, clear all caches. purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Please make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/

From our reports the theme requires more resources when on the page are loaded blocks which uses ajax pagination. When one of next/prev or load more buttons are clicked the theme make a request at admin-ajax.php file and the server must handle more requests.
Also there are many factors which can influence how your server handle the site. Try to configure the site in a very simple way so the queries number to be as low as possible. Try deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then check for a period of time how site is running.
We also recommend to use a plugin for cache. The theme is tested and works fine with WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ You could also use a cdn service and mysql query cache for a better optimizations and fewer queries: https://forum.tagdiv.com/cloudflare-cdn/ – http://dev.mysql.com/doc/refman/5.7/en/query-cache.html

I hope this helps!
Thanks!