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Bogdan B.
tagDiv Staff

Hi,
Please filter your author box like so: http://screencast.com/t/1sOBysVrYa07 It works as expected for us. You ned to use the author id’s and add them simply in the field separated by comma’s
Please try to disable all plugins except visual compoer, clear cache and reset cdn files.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
I have checked your site and it seems the permalinks are wrong but this does not happen on our side. The permalinks on our testing platforms and localhost and all other instances of the theme are ok, so maybe there is an issue on your end. Please try to disable all plugins except visual composer, clear cache and reset cdn file if you use it. Also please try to re-save permalinks.
Let us know how it goes.
Thank you!

Catalin
tagDiv Staff

Hello kosashi777,

In order to display this widget in your mobile view, please check the theme panel and ensure that this option is enabled from there, like this -> http://screencast.com/t/0sIbBtjs Also, if your problem is still there, please check your console and see if you have some js errors through it. Please try to disable all your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
For more information about this, please check our documentation here -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello Gelurban,

I have checked your website and I did not saw any problem with your header. It works fine and looks good, as you can see here -> http://screencast.com/t/VB295WaMfpC2 If your problem reappears, please try to disable all your untested plugins because these could interfere with our theme and might create this issue and then you have to clear all your caches.

Thank you for your message!

Andrei L.
tagDiv Member

Hi

Make sure that you’re using last theme version available on themeforest, V 2.3.7 and also update Visual Composer plugin at V 4.11.2 which is included i them,e’s path. Here you can check our update documentation for more details in this regard: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also try to deactivate all others plugins except VC, clear all caches, purge cdn files if you’re using then test again.
Let me know how it goes and if you still can’t manage to solve this please provide your site url so I ca have a closer look.

Thanks!

midronepro
Participant
#0

Hi,
I just updated to Newspaper 7 and everything worked fine. I also installed the mobile plugin, a great plugin by the way, however after few hours, i started to see mobile version on desktop using internet explorer and google chrome. also on my mobile, I started to see desktop version of homepage.
After investigation, I arrived to the conclusion that it is a caching issue.
First I paused cloudflare and kept only w3 total cache. the problem was not resolved.
Then I used user agents to passthrough but the problem is still there.

Anyone can help please.
my site is http://www.midronepro.com

Andrei L.
tagDiv Member

Hi

I’ve checked your site and found a js error in browser’s console: http://screencast.com/t/bZz6ZZlk I am not sure why this error appear as is not related with our theme but could affect its lazy load animation. Try to deactivate all plugins except Visual Composer, clear all caches then test again.

Let me know how it goes.
Thanks!

Catalin
tagDiv Staff

Hello mixamex.com,

Usually, these problems appear if you are having the cache. Please try to clear all your caches, purge the CDN file if you are using the CDN and also, if you have the cache on your server, please try to clear all. Also, if you do not have access to clear the cache for your server, please contact the hosting provider and they should solve this problem.
P.S We had this problem and have solved with these tips.

Hope this helps!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello all,


@ankush
, please notice that the mobile theme does not render the Visual Composer shortcode for your blocks from your pages but only the text with the Big Grid and Related articles will be displayed for your frontend in mobile theme. This is not an issue, this is just the mobile theme behaviour. For more information about this case, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
P.S. If you need the further assistance in this regard, please create another topic and tell there the problem for avoiding the confusions from this topic!


@Bintmusic
, unfortunately, this is not the right behaviour for your mobile theme. Please notice that this plugin will display you by default a Big Grid and related articles because this is the template structure implemented. Please check your plugins list and try to disable all of them which are not tested with our theme because it could create a lot of unknown issues in this regard and leave just our untested plugins. Clear all your caches and check the results. Also, please notice that the Big Grid display all the posts which are in Featured Category. Please check this category and add there some posts which you want to be displayed on your theme mobile. ->> http://screencast.com/t/CPmP3tlkuCo
For your second problem, if you are referring to the Related Posts for Post page and also Related articles, indeed is a mini-bug and we will solve it as soon as possible in next future update.
P.S If you need the further assistance in this regard, please create another topic.

@Ardhi, unfortunately, this is the actual functionality of our mobile theme. Maybe in the future updates, we will develop this plugin and we try to implement new improvements but we cannot say for sure when it will be. Thank you for your suggestions. If you have a lot of pages and if you want to display all your content from these pages for mobile mode, you can to disable the mobile theme plugin. It is just your choice.

Thanks.

Andrei L.
tagDiv Member

Hi

1. I’ve tested footer background color on my side with last theme version available on themeforest and works fine: http://screencast.com/t/clsdtDDDvtZhttp://screencast.com/t/0nAtMkKD1
Maker sure that you’re using V 2.3.7 of the theme which is avalable on themeforest and also update Visual Composer at V4.11.2, clear all caches then test again. Here you can find our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let me know how it goes and if the problem persist please provide your site url so I can have a closer look at this issue.

2. Try this css in theme panel > custom code > custom css to change post/page content background color: http://screencast.com/t/CKZGkvZq9

.td-container{
background-color: wheat;
}

Thanks!

threesides
tagDiv Member

Okay this is what we have done:

Visual Composer (4.11.2) – updated – uninstalled any old versions
Latest Theme (newspaper 7) – clean install
Cleared cache
removed tinyMCE
Updated to WP 4.5.2

Have pushed the site to staging to test these updates
http://sportsmansblog.staging.wpengine.com/

Also now with these updates – the TagFDiv social counter is broken.

any other ideas to get these now 2 issues fixed?

thanks

StockSpyder
tagDiv Member

Im not using a cache, I’ve tried on different machines and this server isnt having problems with any other site? could it be anything else? I cant make any changes

simchris
tagDiv Member

a) make sure you update VC plugin properly by
— delete old folder in /plugins/
— upload NEW updated js-composer plugin folder via FTP into your plugins folder
b) log-in to your theme
c) clear web browser cache completely
d) clear transients with wp-optimze
e) launch visual composer
f) if your page shows [code] try preview then ‘save’ without making changes
g) read up on changes to Visual Composer in case *they* decided to deprecate/retire some feature, which no longer works and will leave an empty space or reveal dead shortcode — only option is to remove old dead shortcode, and rebuilt that element

and it goes without saying you should ALREADY have increased your default memory for WP to 96MB or more in your wp-config.php file to even use VC at all!

VC is nice to have drag and drop, but it’s a tricky little bastard… er … little fellow.

If you get white screen of death, that’s a whole ‘nuther story.

Good luck!

simchris
tagDiv Member

a) make sure you update VC plugin properly by
— delete old folder in /plugins/
— upload NEW updated js-composer plugin folder via FTP into your plugins folder
b) log-in to your theme
c) clear web browser cache completely
d) clear transients with wp-optimze
e) launch visual composer
f) if your page shows [code] try preview then ‘save’ without making changes
g) read up on changes to Visual Composer in case *they* decided to deprecate/retire some feature, which no longer works and will leave an empty space or reveal dead shortcode — only option is to remove old dead shortcode, and rebuilt that element

and it goes without saying you should ALREADY have increased your default memory for WP to 96MB or more in your wp-config.php file to even use VC at all!

VC is nice to have drag and drop, but it’s a tricky little bastard… er … little fellow.

If you get white screen of death, that’s a whole ‘nuther story.

Good luck!

simchris
tagDiv Member

a) make sure you update VC plugin properly by
— delete old folder in /plugins/
— upload NEW updated js-composer plugin folder via FTP into your plugins folder
b) log-in to your theme
c) clear web browser cache completely
d) clear transients with wp-optimze
e) launch visual composer
f) if your page shows [code] try preview then ‘save’ without making changes
g) read up on changes to Visual Composer in case *they* decided to deprecate/retire some feature, which no longer works and will leave an empty space or reveal dead shortcode — only option is to remove old dead shortcode, and rebuilt that element

and it goes without saying you should ALREADY have increased your default memory for WP to 96MB or more in your wp-config.php file to even use VC at all!

VC is nice to have drag and drop, but it’s a tricky little bastard… er … little fellow.

If you get white screen of death, that’s a whole ‘nuther story.

Good luck!

Marto
tagDiv Member

Hi,

I have only one untested plugin and I disabled it and tried again. I don’t use any cache plugins. Still won’t find the location on both mobile and PC. I tried from firefox and it works fine. Website

What to do?
Thanks!

simchris
tagDiv Member

a) try clearing cache on site if using one; reset update CDN if using one
b) clear cache in your web browser
c) clear transients using wp-optimize
d) make sure you have enough memory allocated to WordPress via the wp-config.php file

ilnegozio
Participant
#0

Hi there,

First of all, I manage to update the Theme from version 6.7.2 to version 7.0 without having a problem, if you have some customization through code, you will have to do a backup and then you should try to re-implement this in Newspaper 7 files. Here’s what I did:
1. Switch your site to “Maintenance Mode” using a plugin or if you don’t have its fine also.

2. I switch my Theme from “Newspaper” to “Twenty Fifteen” theme since its in “Maintenance Mode” so nobody sees it except me. 🙂

3. I deactivate all my plugins and if possible do not deactivate the following plugins “WP Super Cache”, “Cloudflare” and my “Maintenance Mode” plugin, please note that “WP Super Cache” plugin once deactivated and activated again the settings change back to its default and make sure you set it to the correct settings or follow this link: https://forum.tagdiv.com/cache-plugin-install-and-configure/

4. Please don’t skip this to always backup the files and the database or ask your hosting company to guide you on how to do it, in case something goes wrong with the server you could use the backup to revert to the previous state as what the Documentation says follow this guide link: https://forum.tagdiv.com/how-to-update-the-theme-2/Please read it carefully and follow what the instruction says follow the guide until Serial “A. Update the theme via FTP” only, this is the best way possible to update the Theme recommended by the tagdiv team.

5. After the update please ensure that you have cleared all your caches and purge your CDN files if you are using the CDN, and then go into the Theme Panel and click on the Save Settings button.

6. Update the following plugins – Visual Composer, Slider Revolution, tagDiv Social Counter and tagDiv Speed Booster that comes with the latest file you just downloaded from Envato>Download>All Files & documentation inside that there is a Folder name Plugins, how to update these plugins? follow this link and read it carefully: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and do the same way with the remaining plugins Slider Revolution, tagDiv Social Counter and tagDiv Speed Booster only.

7. Check your site if it’s working or not, if it is working then proceed to the next step, congrats you made it. 🙂

8. Then start activating again your plugins that you just deactivated earlier in Serial 3, much better one by one to activate your plugin then you will know what causing you a problem if you activate a plugin, first you activate the recommended ones then the rest of your plugins.

9. Since you haven’t found any problem at all and if you have some customization through code on the previous version, then you should try to re-implement this in Newspaper 7.

Try this common troubleshooting tool:
a. Clearing all your caches and purge your CDN files help a lil bit of our common problems.

b. Save again your Permalinks in case you have some extra Pages which comes or created by your Third Party Plugins and problems with some links are “Not Found”, go to Dashboard>Settings>Permalinks and mine is set to “Post name” then click “Save Changes”.

Lastly, if you have found any error or conflict or question about anything, please just do a search here in the forum or write a new topic and address your problem and I just share this atleast a lil help for the awesome tagdiv team. Great theme ever!!!

I love the new update Newspaper version 7 🙂

Enjoy!!!

pmerlihan
Participant
#0

My website http://www.observerxtra.com on mobile version displays a white screen with the text:
“The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar) If you use a cache plugin clear it before checking the results.”

When I updated the site last night, the mobile was working. I even changed the colour and it was working great. By the morning, without touching the site again the error message is displayed. Have to say when it was working I really liked it. Much faster which is super important for mobile — thank you for creating this add on. When I can get it working on our site it will be a great asset.

I don’t have another mobile theme plugin installed or Jetpack. I am hosted on WPengine and they look after cache and don’t allow cache plugins. I cleared the cache for page and object but nothing has changed. I updated all of my plugins.

After the upgrade to v7 my pages have gone wonky in the background – especially my homepage which I can’t get into anymore to edit. I read that Visual Composer was breaking these pages and not the theme, however, I have the latest visual composer and something is wonky with my current pages. If I start a fresh new page everything looks fine.

I would super appreciate if someone can take a look.

beermoney
tagDiv Member

They say to deactivate all your plugins, clear your cache and CDN files, and then go into the Theme Panel and click on the Save Settings button.

I tried all these options and it didn’t work. The only way I was able to make it work was by hiding it via CSS. That purple gradient is actually the Mobile Menu background.

Here is the CSS code that I used to hide that background on the Desktop and Tablet versions of the site, while still having it show for Mobile Phones.

/* -==========================- DESKTOP -==========================- */
@media only screen and (min-width:1024px) {
.td-menu-background:before { display: none; }
}

/* -==========================- TABLET -==========================- */
@media only screen and (min-width:640px) and (max-width:1023px) {
.td-menu-background:before { display: none; }
}

If using a Child theme or editing the main theme, place that CSS at the very bottom of the Stylesheet (style.css). Again, this was the only way I was able to remove it while still allowing it to work on phones. Hope this helps you.

As you can see…by hiding it on the desktop version, it no longer shows. https://i.imgsafe.org/ef2118f.jpg

  • This reply was modified 10 years by beermoney. Reason: Add Screenshot
DeChriss
Participant
#0

Hello Guys,

we updated to Newspaper 7 and got an issue (maybe bug) regarding Visual Composer and the Author Box . We excluded severals ID’s to only show up some Authors, which was fine in V6.7.2. After the update to Newspaper 7 all settings will simply ignored, so that all Authors will show up. :-/

All Plugins (including Visual Composer) are up 2 date and all caches and Caching Plugins were cleared.

Any suggestions would be helpful.

Cheers,
Chris

Micha
Participant
#0

at first, very nice update 🙂

but we have a problem to set a background image for the mobile menu. We have tried different image sizes but there is no picture displayed.cache etc. we have already deactivated, but that did not help

what can we do?

the url is http://sumikai.com

gm-2
Participant
#0

Hi, I’m using Newspaper Theme for my new movie magazine website. I opened it couple of days before and now I realized that my Search results from main navigation bar is very slow. When I type some key words, it took long time to show the results list under search bar. but the rest of the web site is working good.

I’m using Godaddy Hosting Package ( Linux plans ) named Deluxe. I checked my cpanel account and they shows these massages (attached below)
If I add more resources to my hosting acc , will this issue fix ? or do I have to do something else ?.( I’m already using WP Super Cache plugin )
hosting info
hosting massage

My website : http://www.moviemag.lk

Thank You .
Geeth.

Alex
tagDiv Member

Salut,

Într-adevăr problema era cauzată de Wordfence. Am urmat pașii și s-a rezolvat. În ceea ce privește tema mobilă, am înțeles.

Aș dori totuși să mai adaug câteva nelămuriri:

  1. Vreau să adaug scriptul Trafic.ro în tema mobilă, însă spuneți că trebuie să fie eliminate <script> și </script>. „Problema” mea este că scriptul trafic.ro arată cam așa: <!-- T5 Badge -->
    <span id="t5_zone_standard_b"></span>
    <!-- T5 Badge -->

    <!-- T5 JS -->
    <script type="text/javascript">
    var t5_wid='65763864';
    var t5_badge='standard_b';
    (function() {
    var t5r = document.createElement('script'); t5r.type = 'text/javascript'; t5r.async = true;
    t5r.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 's.t5.ro/static/t5-stats.js';
    var t5s = document.getElementsByTagName('script')[0]; t5s.parentNode.insertBefore(t5r, t5s);
    })();
    </script>
    <!-- T5 JS -->

    <!--/Start async trafic.ro/-->
    <script type="text/javascript" id="trfc_trafic_script">
    //<![CDATA[
    t_rid = 'itutorial-ro';
    (function(){ t_js_dw_time=new Date().getTime();
    t_js_load_src=((document.location.protocol == 'http:')?'http://storage.':'https://secure.')+'trafic.ro/js/trafic.js?tk='+(Math.pow(10,16)*Math.random())+'&t_rid='+t_rid;
    if (document.createElement && document.getElementsByTagName && document.insertBefore) {
    t_as_js_en=true;var sn = document.createElement('script');sn.type = 'text/javascript';sn.async = true; sn.src = t_js_load_src;
    var psn = document.getElementsByTagName('script')[0];psn.parentNode.insertBefore(sn, psn); } else {
    document.write(unescape('%3Cscri' + 'pt type="text/javascript" '+'src="'+t_js_load_src+';"%3E%3C/sc' + 'ript%3E')); }})();
    //]]>
    </script>
    <noscript><p>itutorial.ro Web analytics</p></noscript>
    <!--/End async trafic.ro/-->

  2. Cum pot face ca Article Top Ad să nu mai fie afișată atunci când am configurat deja reclamă pentru Post Style 1, 12 și 13. Este aiurea să apară reclama de două ori.
  3. Ce font folosește Mobile Theme, pentru că aș dori să îl configurez și pentru versiunea desktop?

De asemenea, vă rog să luați în considerare pentru viitoarele versiuni:

  1. Afișarea în Social Counter a newsletterului (cu compatibilitate pentru Feedburner, Mailchimp, etc.) și eventual a unor butoane pentru descărcarea aplicațiilor, acolo unde este cazul, pentru iOS și Android.
  2. Compatibilitatea temei cu Disqus
  3. Recunoașterea, în System Status, a Wordfence ca modalitate de cache (prin Falcon Engine)
  4. Specificarea dimensiunilor pentru logouri în Theme Panel
  5. Îmbunătățiri în privința afișării reclamelor pentru unele stiluri de articole (mai ales la Style 1)

Mulțumesc!

  • This reply was modified 10 years by Alex.
Andrei L.
tagDiv Member

Hi

Maker sure that you’re using V 3.2 of Social Counter plugin which is included in last theme version available on themeforest and also set it according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ Also try to clear the cache memory then test again.

Let me know how it goes.
Thanks!

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