Search Results for 'cdn'

Hi,

The new options should be visible in the post sharing settings
– https://www.screencast.com/t/IqjrCYTkMIx
– https://www.screencast.com/t/hBbKW6ZX
If none of these settings are present, then most likely the them has not installed properly. Re-install by FTP and check again
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Be sure to clear CDN if used and caching as well.

Thanks

Hello mifwebid,

Most likely, all of these errors happened due to a bad theme installing. My advice is to make a new fresh install to another sub-domain, clear all the caches, purge CDN files if you are using the Cloudflare and check the results. Regarding on feature video, make sure that you have correctly added the Video according to our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ I have made some tests on my side with this demo and everything seems to work as expected.

Thanks for the message!

Hello Cahtryn,

Make sure that your old version of Visual Composer has been removed and then you should follow these steps. Also, if the problem is still there, you should make a new clean install from scratch to another sub-domain via FTP way, clear all the caches, purge all CDN files if you are using the Cloudflare and check the results. Please check our useful guide for theme installing from here -> https://forum.tagdiv.com/newsmag-installing-demos/

Thanks for the message!

Hello perlstein,

Notice that the Load More functionality is too sensible and it might be broken very easily if you are using some untested plugins which can interact with the theme core file. The first step for WordPress debugging is to disable all of the untested plugins, clear all the caches, purge CDN files if you are using the Cloudflare system.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

If you should decide that the theme is not suited for the website, we will be able to provide a refund if requested.
There are many guides here on the forum regarding page speed optimization. Such as these
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Hopefully you can try some of these suggestions provided by theme users, and get better results in the matter.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please remove any image optimization tools you might have on your site. Your images get resized but it’s not by the theme.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello cysec,

Clear all the caches, purge all CDN files if you are using the Cloudflare system and check the results. Also, if the problem is still there, please provide your website URL so we can take a closer look at it.

Thanks for the message!

Hello,

This issue usually happens because of the cache plugin and cdn server. please only use wp super cache and cloudlflare and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi,

From what I can see the thumbnails are not created properly. Please try and regenerate the thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
The process will recreate all the necessary thumbnails from the featured images set for posts. Clear caching and CDN if used, after the regeneration is complete.
If there is still a problem after trying this, please provide a link to your website so we can inspect the issue further.

Thanks

Hello cysec,

I have inspected your website on mobile and the site seems to work as expected on mobile devices. Provide some useful screenshots with the error so I can identify it and also so I will be able to provide am roe accurate response. First of all, make sure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. Purge all CDN files if you are using the Cloudflare system.

Thanks.

Hello bogdan,

You should update the theme via FTP way, clear all the caches, purge all CDN files if you are using the Cloudflare plugin, remove all of the untested plugins if you are using something like this and check the results. If the problem is still there, you should make a new fresh install from scratch via FTP way to another sub-domain and ensure that your Mega Menu has been set up accordingly with the documentation from here -> https://forum.tagdiv.com/newsmag-mega-menu/

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I have tested this on my end but cannot replicate the issue.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

That issue is in similar cases caused by caching plugins or configurations in CDN service. The recommended caching plugin is the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also these setting would be advised to use in CDN
– https://forum.tagdiv.com/cloudflare-cdn/
If you use other implementations you could experiment with different settings and configurations, while checking if the issue is still happening.

Thanks

Hi,

In some cases this was caused by the rocket loader feature of Cloudflare. This is recommended to be disabled, because it may affect the theme functionality
– https://forum.tagdiv.com/cloudflare-cdn/
You could try disabling this in the Cloudflare settings and clear all caching after doing this. The issue should not be happening anymore.

Thanks

Hello,

Sorry but we have not tested this plugin so I cannot say for sure. Start by disabling the plugin and clearing all cache including cdn server files.
You can also try reinstalling the theme: https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hello,

Please clear all caching and purge cdn files.
If you still have trouble installing the demo, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

The website works at the moment from what I can see
– https://www.screencast.com/t/boYY2yIZ
Please check the official Cloudflare documentation
– https://support.cloudflare.com/hc/en-us
Also the theme recommendations for the configuration
– https://forum.tagdiv.com/cloudflare-cdn/
Set everything correctly and there should be no problem.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Here are the psd files for the Recipe demo logos (top and bottom)
– http://cdn.tagdiv.com/wp-content/uploads/2018/01/logo.zip
Sorry for the delay.

Thanks

Hello,

You are clicking on the column not on the image box element. The screenshot shopws the row column settings.
If you cannot select the image box, you probably face a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!