Search Results for 'cloud'

Hello,

Please be patient, the quickest solution to solve the problem is to reset the key as I said above, if it is not solved anyway, please clear all cache on the website, server/host and browser.
We also try to solve the problem as quickly as possible, but it takes longer, also please include the topic where you opened this problem to find you easier.
Also, please please let us know the address and the email subject if we do not respond because there is a possibility that it will be in the Spam section.

@peppecastelli,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Hello!

If you use a cloud header, then please edit the page with the TagDiv Composer and you should find the settings there: https://www.screencast.com/t/ecG9jhgj

Thank you!

Hello,

You can find the categories templates in tagDiv Cloud Library plugin, please check this article https://forum.tagdiv.com/cloud-library-category-templates/ you need to have the tagDiv Cloud Library plugin installed and activated.

Thank you!

Hello @annadillulio !

If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.

Please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

1. I’m not sure what you need to achieve, but please check our documentation here: https://forum.tagdiv.com/font-customization/

2. If you use a cloud/RPO template, then you can edit the homepage with the TagDiv Composer and add an element like this one: https://www.screencast.com/t/NUc0Yms1EDcm

Thank you!

Hello!

1. Reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

2. I can see a 404 – Page Not Found: https://forum.tagdiv.com/cloud-library-templates/
This website is not made with Newspaper theme.

Thank you!

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Hello,

If you have a Single Post Template from Cloud Library then you need to add the inline ads like in this guide https://forum.tagdiv.com/article-ads/ -> https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Hello,

Unfortunately, the screenshots don’t work https://i.imgur.com/Wyi842L.png
If you had shortcodes on the pages, please make sure you have updated and activated the tagDiv Standard pack from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Also, I saw you use WP Bakery. This plugin is a conflict between tagDiv Composer/tagDiv Cloud Template which is why I recommend you to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hello,

If you have a header template from Cloud Library you can edit with tagDiv Composer => https://www.screencast.com/t/8VzAXtBoNR

Thank you!

Hi,

I’m glad the problem was solved.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hello,

Please use a Single Post Template from Cloud Library.
Also, please use this custom code and see if the problem persists https://pastebin.com/gpAnKa4v
Set the code in Theme Panel -> Analytics / JS Code => https://www.screencast.com/t/5rkd6UoN

Thank you!

Hello!

If you use default templates for your posts, then you can not customize them with the TagDiv Composer.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello!

I recommend you to try to use the staging plugin, so you won’t ruin your website, check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/
This issue has been discussed already here: https://forum.tagdiv.com/topic/tagdiv-cloud-library-stuck-on-installing/

Thank you!