Search Results for 'cloud'

Hello,

Unfortunately, the pages can’t be duplicated, only the Cloud Templates can be, but you can edit the page copy the shortcodes and paste it a new page => https://www.screencast.com/t/e8AtBVgcczW

Hope this helps you!

Thank you!

Hello,

Yes, you can set the background in the header section on the zone or row => https://www.screencast.com/t/kAkd2I2mnk -> https://www.screencast.com/t/pjHZmLBNHA1 for header/footer from Cloud Library, for standard header/footer from Theme Panel -> Theme Colors -> Header/Footer => https://www.screencast.com/t/jpZX9oWG2

Hope this helps you!

Thank you!

Hello!

You will have to edit the theme files, those can be found in: wp-content\plugins\td-cloud-library\shortcodes\single ; Please note that some codes may be spreading across multiple files.

Thank you!

Hello,

What type of prebuilt website did you install, pro or standard?
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes, like in this is a video https://www.youtube.com/watch?v=HXQQygkCCJ
Also, please let me know what settings did not apply, and provide some screenshots with the settings.

Hope this helps you!

Thank you!

Hello,

Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).

Thank you!

Hello,

If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Please check the console when you try to access the media library maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.

So, please let me know what version do you use and also if you extra plugins.
Also, I am not sure I fully understand what you mean by ” it becomes stationary.” please provide more details.

Thank you!

Hello,

Unfortunately for the moment, we do not have an import/export for cloud templates, sorry.
Now the best way to do this is to copy the cloud content from staging to the live website. All you need to do is to make sure that you are copy the content from a type of template and you set it in the same type. -> https://i.imgur.com/OJ5Yli3.png -> https://i.imgur.com/kdmxs0H.png (if you want you can use a blank template but it needs to have the same type) -> then paste the code -> https://i.imgur.com/LtiGzBt.png

Hope this will help you!

Thank you!

Hello,

To have the category template 8 from Theme Panel, please activate the tagDiv Standard Pack plugin => https://www.screencast.com/t/igT45cm40fKh -> https://www.screencast.com/t/5WxszKp5b, from the last update, this plugin is no longer required because the new demos are using cloud templates.
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note

Hope this help you!

Thank you!

Hello,

Please check the console when you try to upload the image from the media library => https://www.screencast.com/t/lW8zvpMRHRFmaybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

Because you have installed a pro prebuilt website, it can only be edited with the tagDiv Composer. The header/footer templates are imported from the Cloud Library and can be modified with tagdiv Composer.
tagDiv Composer is a page and cloud builder, it can be used for pages and cloud templates.
If you want to use elements from Theme Panel, then you need to activate your tagDiv Standard Pack plugin and select “No template” =>https://www.screencast.com/t/1DHdVacPxL, and select what style do you want to use, but from the last update, this plugin is no longer required because the new demos are using cloud templates.
Theme panel elements are used for Standard Prebuilt Websites.
The settings made with tagDiv Composer are saved in the database.

1. If you want to continue with the header template from Cloud Library, then you need to edit the header with tagDiv Composer, like in this video https://www.youtube.com/watch?v=HXQQygkCCJo
but if you want to use the header style from theme Panel, you need to add it in Header -> Logo and Favicon => https://www.screencast.com/t/KsoxbFGKiwL
2. To make the header full width, you need to remove the background color/image from Theme Panel => https://www.screencast.com/t/T5UG2dOo -> https://www.screencast.com/t/WZBA3fMl and disable the option “Background boxed layout” and after you can stretch the row after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg for header template from Cloud Library, for header style will be applied the settings from Theme Panel => https://www.screencast.com/t/gzS8A5YHmoP
3. If you to create your own header template, you can import a blank template from Cloud Library and design it with tagDiv Composer => https://www.screencast.com/t/wjvT8DrEm
You can find more tutorials on our channel on youtube =>https://www.youtube.com/user/tagdiv which can help you to design.

Hope that help you!

Thank you!

Hello,

Did you install a Pro Prebuilt Website or a standard Prebuilt Website?
Is possible to be from the firewall or security module which blocks the admin-ajax.php request. Please verify the console for error while trying to upload the logo in the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you have a standard Prebuilt Website you need to add the logo in Theme Panel -> Header -> Logo and Favicon, but if you have a Pro Prebuilt Website then you need to add the logo with tagDiv Composer like in this video https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this helps you!

Thank you!

Hello!

Depending on where do you want to insert the code in your template you could edit the files of the template that you are using. For example, in post page you can edit it here: wp-content\plugins\td-cloud-library\shortcodes\single

I hope this is helpful!
Thank you!

Hello,

Our homepage is made by our designers and unfortunately can not reproduce the effects on elements that are custom code, but if you want to have a structure similar to our homepage (contains the same elements), you can import from the Cloud Library the template – Homepage – Smart APP – https://www.screencast.com/t/SfQijgq3 after which you can edit with tagDiv Composer, to change/add/delete the style and content of the elements.
If you encounter problems when editing your homepage or elements, you can ask me to be able to help you.

Hope that help you!

Thank you!

Hello!

If you use a cloud template, then you can edit the page with TagDiv Composer. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
You can enable/disable them from Newspaper -> Theme panel -> Template settings -> Breadcrumbs.
Also, if you use SEO Yoast plugin, then you can enable/disable them from Yoast SEO -> Search Appearance -> Breadcrumbs.
Hope that helps you!

Thank you!

Hello,

If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack, tagDiv Newsletter).

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin activated, also clear your cache.
From the last update, this plugin is no longer required because the new demos are using cloud templates.

Thank you!