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Anamaria
tagDiv Staff

Hello,

Please make sure that you have the plugins installed, like tagdiv Composer and tagdiv Cloud Library. Also, please revert the changes that you made in the theme files because it is not recommended.

Thank you!

Bettina
tagDiv Staff

Hello!

You should use a single cloud template for your article: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Edit it with the tagDiv Composer, click on the article’s content, and check the shortcode options on the left side: https://app.screencast.com/xgIiQiuAbeeFd

Thank you!

Bettina
tagDiv Staff

Hello!

Can you please provide a screenshot with those elements?
Add a new page, name it, and save and edit it with the tagDiv Composer. That is your page template, and you can customize it in the builder. However, you can not make it global like the other templates.
A single post template can be assigned to an article. More info here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Anamaria
tagDiv Staff

Hi,

Did you have to activate the tagdiv Composer and tagdiv Cloud Library? Please activate them.

Thank you!

Anamaria
tagDiv Staff

Hello,

It is unnecessary because this plugin is deprecated, and you use cloud templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

It is unnecessary because this plugin is deprecated, and you use cloud templates.

Thank you!

Bettina
tagDiv Staff
Ads - reply

Hello!

In the cloud templates, you can add the ads when you edit the post with TagDiv
Composer in the “Single Post Content” element in the ADS tab. Documentation here:
https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need
to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
If you want to use auto ads (which are displayed randomly on your website), then they should be placed once in the Theme Panel -> Analytics/JS Codes.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure there is no offset on the block (General tab): https://forum.tagdiv.com/offset-feature/. Leave the field empty with no space or value.
To test if everything is set as it should on your website, you can access the article and check if the post view counter is increasing. Ensure you have the single post view shortcode in the single cloud template. Those options are based on the post views from WordPress. Unfortunately, if this is not working, something is not activated for post views or is interfering there. Unfortunately, we can not collect the views before all the options are active if the post views haven’t worked.
Check this guide: https://forum.tagdiv.com/ajax-view-count/
I do not recommend Jetpack. I recommend WP Rocket as a well-optimized cache plugin, but Jetpack is a need for that option. I think this is the right plugin: https://app.screencast.com/KQcrrxBmDXpnA, which has a stats module.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please remove the changes that you made in the theme files. Also, please let me know what template you have cloud, or standard. If you have a standard template, you need to activate the tagdiv Standard pack plugin and make the changes in the theme panel.
You can provide the link to your website.

Thank you!

getsix
tagDiv Member

I followed the instructions from your forum post:
https://forum.tagdiv.com/topic/set-custom-header-for-every-language/

I created a separate header template for each language, for example:

Header Template – English
Header Template – Germany

I then set each template as global for its respective language. I tried both methods: duplicating the original version and importing the template from the cloud.

As mentioned in the instructions:
“After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.”

However, now I want to edit elements such as the logo or images in the header, but I am unable to do so. Could you please guide me on how to make these edits, because i have error: Error at zones: 6(models)?

Bettina
tagDiv Staff

Hello @Camy !

No. The standard Pack plugin is a separate plugin for the default templates, and the tagdiv Composer plugin is the main plugin for the theme and the builder of the cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello!

When you try to edit the wrong template, you encounter a problem in Composer. You can switch the language from the language switcher and make the template translation global in the Cloud Templates. So you should have the main template for example Category template main and for the german language for example you should have the translated template version Category template german version. You can translate it from WPML. They should be global in each language, depending on the switcher.

I hope that helps you!

Thank you!

Jimmy_X
Participant
#0

Hello guys. Little dilema here, please help. So, I created a page in Cloud Templates and a mobile version of it. Now, how to aplly that mobile version of the page? In desktop browser works fine new page created, but on mobile it shows absolutely nothing. It shows the name of the mobile page, that’s it.

Website has tagDiv Mobile Theme active, and it refusez to show on that page created, also. So nor tagDiv Mobile Theme applied, nor mobile version of that page is shown…

Hot to solve this? Thank you!

shanean1
Participant
#0

Hi,

Anybody experienced a situation where https://cloud.tagdiv.com/api/templates/check is called every time a page is loaded no matter what caching options are set on the site. I think the transient is not being set that would tell td-composer’s tdc_check_domain->check_domain() to not check it every time, but I can’t figure out the root cause. I’ve tried all the caching options I can think of!

Thanks

soliste38
Participant
#0

Hello,
when I try to modify the Header Template – Magazine PRO, I get this error :

Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

url : http://www.phonedroid.nl/blog/

thanks.

kappagram
tagDiv Member

More information:
1. The problem exists even if the youtube is embeded inside the text.
2. I deactivated all the plugins except TAGDIV plugins and it still exist.
3. If I deactivate the tagDiv cloud plugin the post with videos are loaded normally.

  • This reply was modified 1 year by kappagram.
Bettina
tagDiv Staff

Hello Benj!

Wp Bakery is deprecated. So, we recommend re-staying your website using cloud templates and can edit the pages with the tagdiv composer.
Please check this option: https://app.screencast.com/ArgH4YjBQPZeC
If you don’t have this option, then you have a very old version that does not allow you to change the headings.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Siddhartha Mukherjee
tagDiv Member

I have uninstalled the theme from the test zone and installed it in my main domain https://farbound.net. But the result is the same. I am able to get the theme registered by continuously pressing the button but the validation error persists. When I click updates the uptodate panel appears for a brief while but it is replaced with the validation error.

I could not upload version 12.7 from the theme panel because the same error was there in version 12.6.9. So had to upload the theme and plugins via cpanel. On trying to install plugins from the themepanel, I am presented with a download forbidden message.

Since I have had issues with your Cloud flare settings in the past. I was wondering, if my IP address or domain is blocked from your end?

Newspaper Theme has been on my domain (https://farbound.net) since 2014.

Cloud Hosting
tagDiv Member

1) We have added a blank header and blank footer template from cloud library.

Now, when we try adding header logo, it adds. It saves. But when we view the homepage it shows blank.

2) Earlier it was showing three options to save – header, content, footer. It used to show success message for all three. Now it is showing just one save option and when we save it shows success message for content only.

3) There is a option to upload logo, favicon, and other logos in the Theme Panel. We have already done that.
Then we add Header Logo. There it shows option to upload the logo image. We uploaded again by choosing the previous uploaded logo image from the Media Library.
What is difference between Theme Panel logo options and Header Logo?

Hogeun
tagDiv Member

I was able to resolve the duplicated mobile menu problem by replacing the mobile header using the Cloud Template. After customizing the mobile header layout, only the intended menu is now displayed on mobile devices.

Hogeun
Participant
#0

I’ve created a custom header using a Cloud Template, and it works fine on desktop. However, on mobile devices, the navigation menu appears twice.
Issue Details:
The mobile menu is duplicated, displaying the same menu items twice in a row.
This issue only occurs on mobile view.

https://mathgine.com/

Viju
tagDiv Member

Website: https://www.softfully.com/
Open on Desktop: On Image, Right click on Inspect, All images you will see 75x75px, that’s good
Open on Mobile: On Image, Right click on Inspect, All images you will see 256x256px, that’s not good (It should be 75x75px)
I use the theme “Newspaper” ver 12.7 and “tagDiv Mobile Theme” ver 2.7
I use “tagDiv Composer” and “tagDiv Standard Pack”, the latest version.
I don’t use “tagDiv Cloud Library”.
How to fix on mobile?

Sophie
Participant
#0

Hello,

I’ve checked the PHP and under the kitchen sink and all the plugins, it seems that TD composer is crashing my site. TD composer and TD cloud library keep deactivating themselves.I would appreciate it if you could advise me as to the issues. The site is http://www.carolyncowan.com
PS this link to create a new topic is not working in Safari.

lpecchiproper
tagDiv Member

Also my reply with e-mail was also rejected by your server… However, I had replied as follows
Hi Anamaria
thanks, solved, I removed custom post type in element search form in header but not in the same element of search cloud template body.
I started developing that site from Doctor PRO demo, and don’t be offended, it doesn’t seem so obvious to me that the cloud template is set by default to filter searches in two different places.
By the way, I would suggest adding options to define define search parameters in the theme panel.
Thanks again and best regards, Luca

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