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steffi
tagDiv Member

Hello,

thanks for your reply, we have no problems with using it, but it’s not working correctly. We have issues for example with Flex Block 5, with an imported cloud header template (Fashion Pro) and with others.

Best

Calin
tagDiv Staff

Hi,

Unfortunately for the moment there is no option for this, is possible if you are not using a Pro demo and you have only standard blocks not flex to use the settings from theme, panel, but these will not apply on all elements, only on few -> https://i.imgur.com/JpETfzi.png but on flex and cloud templates will not apply, sorry fore the inconvenience!
From what I know there will be add in our this kind of option in coming updates.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tag Div plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
If the problem persists, deactivate and delete tag Div Composer, tag Div Cloud Library and tag Div Social Counter and install them again from Newspaper> Plugins -> https://i.imgur.com/3yuTFLz.png .

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If you are not using the mobile theme plugin, and you are not using a cloud header like this -> https://i.imgur.com/s4ufjLa.png then you should have on mobile in hamburger menu the same menu as on desktop. If you have a cloud header like this -> https://i.imgur.com/s4ufjLa.png you can edit it with tagDiv Composer -> https://i.imgur.com/hs7gaPD.jpg check the phone view port -> https://i.imgur.com/UCa56Mj.png click on menu and select the menu you want to display.

You have a bigger logo or in your case 3 logo you need to use a cloud header from tagDiv Cloud Library, edit it with tagDiv Composer and set the 3 logos and make these settings -> https://i.imgur.com/RJbJ1A1.png

Please check this article about: What to Do When Contact Form 7 Isn’t Sending Emails -> https://kaliforms.com/blog/contact-form-7-not-sending-emails/

This can be done only if you are using a flex block, these can be adjusted per deice -> https://i.imgur.com/GOi8Mve.png -> https://i.imgur.com/dMb0v83.png

There is no option to do that on block 4 but you can achieve this with flex block 1.

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please note that cloud library templates and pro demos are fully editable using tagDiv Composer. Please follow our video tutorials and our documentation here: https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ

Thank you !

Obras79
Participant
#0

Hi,

First of all: Thanks for this theme that I am using for years on several projects.

However, I am currently running in the following problem:

– I am using V 10.3.2 with the Global Header Cloud Template – Tech News Pro.
– This is using the Logo text and Logo text tagline as H1.
– Furthermore, it is generating an additional empty h1 tag resulting in two h1 tags on the homepage.
– If I disable H1 on logo via settings it’s still using the empty h1 tag.

My questions:

– Where is the empty h1 tag definied?
– Is it possible to just use the title and description as an h1 on the homepage?

Thanks,
Holger

Calin
tagDiv Staff

Hi,

In Newspaper 10.3.1 our developers inserted an option of theme update, in this way we want to prevent these problems.
https://tagdiv.com/update-newspaper-theme/ -> https://tagdiv.com/update-newspaper-theme/

In order to make the them more flexible and to use less resource, our developers split the theme in standard pack, that contain the classic blocks and templates and tagDiv Cloud library, that is more flexible, load only necessary fonts and is faster then standard pack, also using cloud templates you no longer need a child theme for editing the website layout, you can use tagDiv Composer to adjust the layout, add/remove elements.

Thank you!

vinny_007
tagDiv Member

Non ci sono conflitti di plugins. Il mio host dice che tagDiv Cloud Library (versione 1.4 | built on 11.03.2020 13:35) non è compatibile con la versione php del sito (Versione PHP 7.3.16). Ripeto comunque che al momento non sto riscontrando problemi.

Calin
tagDiv Staff

Hi,

Yes, this is possible, from homepage you can use this general option -> https://i.imgur.com/7NDeqSF.png for posts depends if you are using a single post template from tagDiv Cloud Library (usually PRO demos) or standard post style.
For standard post style you can use this options -> https://i.imgur.com/JfwdXD0.png
If you are using single post template you need to edit it with tagDiv Composer like this -> https://i.imgur.com/6BRfOox.png and use the right click to remove the elements you do not want -> https://i.imgur.com/sKWxCCb.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please notice that we do not recommend the changes in theme files, these can damage and will be lost when you’ll make a theme update, if you need to use some code inside the them files you can use a child theme.

Also please note that there is no need to make changes in them files for this option, now our theme now has a last modified date for posts, if you use single post templates from tagDiv Cloud Library and edit it with tagDiv Composerhttp://prntscr.com/nqygjo
The default publish date element should be removed, and the modified date entered in the post template. Google should pick this up eventually.
Also this option is available on blocks and modules too -> https://i.imgur.com/BE71ldj.png

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If you are using a PRO Demo these will not longer use the settings from theme panel, these are using cloud templates from tagDiv Cloud Library and can be edited using tagDiv Composer .
-> https://i.imgur.com/qtsersf.png -> https://i.imgur.com/2VldHz5.png

For standard demos you can use tagDiv Standard Pack -> https://i.imgur.com/ZumSkkC.png , standard demos will use the theme panel options.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

1. I just checked your website with my mobile and everything seems to be working normal -> https://i.imgur.com/MIkWGjX.png -> https://i.imgur.com/ZsBycYZ.png if the problem persist, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and check again.

2. I think that you are referring to these -> https://i.imgur.com/oAhhOdT.png you need to edit theme using tagDiv Composer, click to edit the page like this -> https://i.imgur.com/VeqNcSP.jpg click on them and make the adjustment -> https://i.imgur.com/fs8nssQ.jpg

3. The background image from your homepage is set only for the first row -> https://i.imgur.com/g0Rms0p.png this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg

4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

5. These can be change from Theme Panel > Footer, in order to access theme, if you are using a cloud footer like this -> https://i.imgur.com/uwZsNL8.png you need to remove it until you make these settings -> https://i.imgur.com/V41sqds.png save the settings -> https://i.imgur.com/V41sqds.png after that set back the cloud footer and save again.
If you are using the last version of Newspaper, v10.3.2 you can make all these directly from mobile theme plugin -> https://i.imgur.com/CTfAVTB.png
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Let me know the results!
Thank you!

Amari
Participant
#0

For some reason, I’m getting this error message: Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:14095126:SSL routines:ssl3_read_n:unexpected eof while reading in /home/udnslttx/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792

On the homepage of https://wherever-i-look.com/

Could I get assistance?

Jabran Ali
Participant
#0

Hi, today I updated the newspaper theme, then after some time, I received a mail from wordpress that says that wordpres built-in feature detected a error with one of your plugin td-cloud-library, which causing a fatal error.

Here is the link to the mail= https://prnt.sc/rr93lp

ia-design
tagDiv Member

i this error when i try to access to the cloud library for example : the Invalid reply from server endpoint.

Toyin
Participant
#0

Hi… anytime I try to load the cloud library. All I’m getting is “Invalid reply from server endpoint” .. Also, the youtube playlist is also not working.

I have added the Youtube I.D but it’s still not working. Can you help me look at it, please?

liberoarbitrio
tagDiv Member

Hi I have disabled the plugin so as not to encounter various errors …
Unfortunately I cannot use your mobile plugin because my site uses a thema child.
(I hope you will give this chance in the future)
When I installed it in the three options I chose standard.
Currently on my site only the standard pack and the div composer tag are active as I do not use anything from the cloud.
If you want I send you the credentials to access the site.
Thanks for the assistance

Josan
tagDiv Member

Thanks for reply, I am using WP rocket cache plugin with cloudflare.
I cleared cache and than deactivated wp rocket, then disabled cloudflare.
but still mobile theme was showing on tablet.

I have found this thread and reply by you

We’ve made some more checks and is look that after the last updates there is a problem with the mobile cache, this is apply on table, our developers will try to fix this problem as soon as possible, sorry for the inconvenience!

Thank you for your understanding!

Are you sure this issue’s been solved?

Thanks

Calin
tagDiv Staff

Hi,

I contacted one of our developers to for some more information about the TDC_HISTORY from database and for what it is use for.
In TDC_HISTORY are store all the steps made using tagDiv Composer on all pages and cloud template that you used tagDiv Composer (and you have in cloud template ->https://i.imgur.com/0NbEObD.png), in this way you can use the undo and redo options -> https://i.imgur.com/p9074lE.jpg and you can restore backups from them panel -> https://i.imgur.com/QqX33GE.png also you have the ability to edit the pages/templates from any terminal and different desktops by having the same history.
In TDC_HISTORY are stack all the movements made with tagDiv Composer to can revert to a prev version (for example if you accidentally delete a different element from the one you want, you can use the undo).

Therefore, if you want to delete the data from TDC_HISTORY, you can do it, but you need to know that we do not recommend this, because it can affect the theme options.

Also I’ve got a spam from developer about the coming updates, in one of them, will be add an on/of option for those who do not want to use all these savings options.

Thank you for your understanding!

vinny_007
Participant
#0

Dopo aver aggiornato il tema alla nuova versione 10.3.2, è arrivata una email di WordPress:
WordPress ha incontrato un errore con uno dei tuoi plugin, tagDiv Cloud Library.
Dettagli dell’errore:
Un errore di E_COMPILE_ERROR è stato causato nella linea 1358 del file /home/calabr04/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Messaggio di errore: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/usr/local/php73/pear’)
Comunque il sito sembra “funzionare” bene, al momento non ho riscontrato problemi. Ma non vorrei sorgessero più in la con il tempo.
Versione di WordPress 5.4
Tema corrente: Newspaper (versione 10.3.2)
Plugin corrente: tagDiv Cloud Library (versione 1.4 | built on 11.03.2020 13:35)
Versione PHP 7.3.16

Calin
tagDiv Staff

Hi,

We do not recommend to you a child only if you really need to make change in theme files, but most of the customization can be done using templates from tagDiv cloud library , these can be edited with tagDiv Composer.
-> https://forum.tagdiv.com/the-child-theme-support-tutorial/ -> https://i.imgur.com/bMFkATV.png

Thank you!

Calin
tagDiv Staff

Hi,

Please note that PRO demos are no longer using the Widgets, the articles/posts have single post templates from tagDiv Cloud Library that can be edited with tagDiv Composer like this -> https://i.imgur.com/fLEmie1.png -> https://i.imgur.com/0i34MXV.png

If this is not what you mean, please provide some more details and some screenshots.

Hope this will help you!
Thank you!

citymagthess
Participant
#0

Hello. I have some categories and several sub categories under each one. When i press to see one category it shows articles from its subcategories.
When i do that on another it shows the slug only of the parent category. the subcategories titles are in greek. The slug is in english though.
This happens in the fron page as well, besides the category pages. I use cloud templates.
You can see some screenshots to understand what the problem is
https://www.screencast.com/t/SmCdA2QzsrhI
In this one parent category is culture and the subcategories do not appear on any of the articles.
The same on this one as well
https://www.screencast.com/t/WAkkxQDGcJw

And on this one they appear correctly. Look is the parent category
https://www.screencast.com/t/qr7rwxvD

Why is this happening and how can i fix it?
ty

Calin
tagDiv Staff

Hi,

If you are referring to this section -> https://i.imgur.com/hF0nMzC.png that is becasue you have set the content in footer template, please check when you edit a page or cloud template from tagDiv Cloud Library with tagDiv Composer the zone you are, there are 3 zone: main header, content and footer.
-> https://i.imgur.com/9GmVEMH.png -> https://i.imgur.com/BSEZ2yG.jpg -> https://i.imgur.com/k7l4fXt.png you need to drag and drop the content from footer area with tagDiv Composer in the main content area.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Yes, you can release a backup if you are not satisfied the results, this option -> https://i.imgur.com/fMdtJ3Q.png was added in our theme from Newspaper 10.3.1

Unfortunately we do not have a full complete guide for this, but you can check our video tutorial for how to set a single post template from tagDiv Cloud Library https://www.youtube.com/watch?v=I1R3j1QYod0 -> https://www.youtube.com/user/tagdiv

Thank you!

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