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Calin
tagDiv Staff

Hi,

You can use tagDiv Cloud Library , and import pages, templates, section, but you can not combine tow demos, sorry.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Using tagDiv Cloud Library you can set the template for author global, or single https://www.screencast.com/t/Pl1Dsar29
If this don’t work please deactivate all non theme plugins, and try again.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please deactivate the rocket loader, in order to do that please follow querfully this tutorial about Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

Also make sure that you have set well all the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Calin
tagDiv Staff

Hi,

1. Please make sure that you have the tagDiv Composer update and activate it.
Also please make sure that you have tagDiv Cloud Library activate too.

2.If you are using a cloud template from tagDiv cloud library you can set in it ads were you want.
You can red this topic, here is une example: -> https://forum.tagdiv.com/topic/use-block-ads/

3. Using cloud library, you can change the layout.

Thank you for your understanding.

ursabit
Participant
#0

Hi,

I’ve imported SmartApp section from Cloud library for my homepage and 2 other pages and try to add some elements.
I use tagdiv composer to edit, add elements.

1. When I try to add element: “Text with title” is impossible to save the content, no save button and default save button is covered by the new opened block, see picture: https://ibb.co/fiWN0L
2. Why at custom title add H3 tag as title and not H2? (or customizable).
3. Why if I add some rows after I cannot delete them, do not have delete option? (show message: …should be deleted by composer, in fact are never deleted).
4. After I add text with title block how I set him to have the exact row size (margin) like others blocks/rows already existing in page (where I see the sizes of others rows / block?). I must to guess margin and padding? With inspect element isn’t any help.

Suggestion: Tagdiv composer should be improved for sure, especially when create pages, is very hard to understand him. Try to make it simple: add sections > set section structure > add desired elements to new created section structure like:text, image, call to action, gallery button, etc. And possibility to save a page to library to can reuse that structure. I know you give a lot of demos, but always demos should be customized and then it begins the hard part. With over 100K sales on BF, the Divi from ET could not be approach the situation wrong. Do not try to reinvent the wheel.

Jose
tagDiv Member

Ok I found the error, td-mobile does not support cloud library, so I made a version only for mobile with text.

Im Sorry, you can close the query.

Amit
tagDiv Member

You must update the WP Home URL (WordPress Address (URL)) with the https:// version. This will surely solve the gallery issue.

To fix green lock issue, open theme panel, and check if the side logo, favicon, background URL has https in their URL REFER: http://prntscr.com/ljqsqt

Note: Things may break If you are using CloudFlare Free SSL on your website. You must configure it very carefully.

Hope this will help, thank you for your understanding.

Sawai Singh
Participant
#0

when i trying to index some url to google then getting this error.
page is not mobile friendly. check screenshot.
url:https://thetechmirror.com/zestmoney-your-easiest-loan-sanction-online-store/
screenshot: http://prntscr.com/ljqn4q
config: Breeze Plugin (Cloudways) + Hosting (digital ocean) + Newspaper mobile version + speed Booster(Active)

Second issue:
sliding not work in mobile version.
check this url: https://thetechmirror.com/learn-how-to-use-windows-10-sticky-notes-from-anywhere/
Screenshot of Windows 10 Sticky notes app

mehdifaik
Participant
#0

Hi,
I Have Problem with Speed for Mobile Theme
Can You look Image:

I’m using:
WP Super Cache + Cloudflare + Newspaper mobile version + speed Booster(Active)

itstime
Participant
#0

I am using Living Mag Template. 1) When I´m changing Theme Accent Color only some parts of the things are changing.
I´m going to have different authors, but this isn´t following…only one author is following the Cloud Template…
What to do?
Roger

SC HOJE News
tagDiv Member

‘m still having trouble adding blocks through the cloudtag library. Email support has not yet responded. I need a solution.
your theme is not working properly on our web site. I already passed the information requested but I am still unresponsive

cornelio70
Participant
#0

No puedo editar mi página de inicio en el Periódico 9 con WordPress 4.9.8 Cuando intento editar mi página de inicio usando la función “Editar con TD Composer” me devuelve este error:

Error 520 ID de rayo: 47aadb857b2d530e • 2018-11-16 15:05:46 UTC
El servidor web está devolviendo un error desconocido

Nota. Actualmente utilizo el certificado ssl gratis de Cloudflare

cornelio70
Participant
#0

Saludos. Cuando intento editar mi pagina de inicio usando el TagDiv Composer, mi sitio web me devuelve este error:

Error 520 ID de rayo: 47aadb857b2d530e • 2018-11-16 15:05:46 UTC
El servidor web está devolviendo un error desconocido

Debajo de este error aparece el siguiente mensaje:

Si usted es el propietario de este sitio web:
Hay un problema entre el caché de Cloudflare y el servidor web de origen. Cloudflare supervisa estos errores e investiga automáticamente la causa. Para ayudar a respaldar la investigación, puede extraer el registro de errores correspondiente de su servidor web y enviarlo a nuestro equipo de soporte. Incluya el ID de Ray (que se encuentra en la parte inferior de esta página de error). Recursos adicionales para la solución de problemas .

Nota: Actualmente utilizo el certificado SSL gratis de Cloudflare.

Jose
Participant
#0

Hello team,

I’m making many changes in my theme, especially at the aesthetic level.

I imported a template, and edited it to my liking. But when I save the changes, the text size is not saved.

You can see the example in the photo.

What am I doing wrong?

URL: https://bit.ly/2Bc2yEU

Cheers

Simion C.
tagDiv Staff

Hi,

If you use a cloud post template it will be possible. For default post templates it is not possible.

These are the default post templates – https://forum.tagdiv.com/post-templates-2/

These are the cloud post templates – https://affiliate.tagdiv.com/#/load/Single

Import a cloud post template, it will open in the tagDiv composer
https://www.screencast.com/t/KxBbTuOCxP
When using a cloud post template the sidebar has to be set in the composer itself, by dragging the elements you want in the sidebar space for example
https://www.screencast.com/t/XhqfONiLgO
So you can drag the newsletter element in the post template.

Cloud post templates will appear both in the theme panel general settings
https://www.screencast.com/t/lauoCjc6x2l
They will also appear in the post edit screen
https://www.screencast.com/t/ZgyViGZ1x

So all this requires is that you use a cloud post template for the post. Import the one you like, then add the newsletter element in it. Apply it for the posts you want. Let me know if you need help with anything.

Thanks

Simion C.
tagDiv Staff

Hi,

Something is unusual in the website you provided. The container size is not how it is supposed to be
https://www.screencast.com/t/mBsmYsVVrU7
Did you maybe make modifications in this matter? Forcing the container to a higher or lower value would result in a broken layout. Wider layouts can be achieved with the tagDiv composer and row stretch setting
https://www.screencast.com/t/odokEN4DvdEB
The composer can be used to design almost everything. Pages, post templates, category templates etc. This is possible if the cloud library plugin is active
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Here you can preview and even edit the available templates created by us
https://affiliate.tagdiv.com/#/load/All
If you want to design your own, there is a blank template provided in each category of templates.

Without the forced container stretch the grid would look like this
http://prntscr.com/lj3w3i
The image on the right in the grid is almost of the required size for the grid. In my case with the same image this is the result
http://prntscr.com/lj3ynr
The thumbnail is not created properly in your case, a regeneration should fix it
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
It still wont fill the module fully however. I could force it to fill the module, but the image may be distorted.

Maybe consider using a top grid that has smaller modules, for example
https://demo.tagdiv.com/newspaper/category/grid-5/
https://demo.tagdiv.com/newspaper/category/grid-7/
https://demo.tagdiv.com/newspaper/category/grid-8/
https://demo.tagdiv.com/newspaper/category/grid-10/
https://demo.tagdiv.com/newspaper/category/grid-11/
When using default category templates the top grid can be changed in the theme panel, for each category. For example
https://www.screencast.com/t/shOmGycyhh1f

Please let me know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,

We are aware of the issue with resetting cloud templates. A solution has been found and will be implemented in the theme in the next update.

The fix is provided in this topic – https://forum.tagdiv.com/topic/templates-resetting/
Based on user feedback and our testing the problem is solved with this solution. Sorry for the inconvenience.

Thanks

HHMcreative
Participant
#0

Greetings,

Looking into editing the category header area.

Out of the box: I was able to change style of header but not the description. Also I don’t see an area to associate an image with a category to be used in the background.
http://stories.postindustrial.com/category/destinations/europe/

Cloud Template: I created a template with proper styling but the background image is not responding. I even tested with a block of color but still doesn’t show.
http://stories.postindustrial.com/category/podcasts/

I’d prefer to move forward with the Cloud Template because of the control. Am I missing something on why the background image isn’t showing?

Cheers, Houston

Calin
tagDiv Staff

Hi bdeepu,

If you want this on homepage you can use tagDiv Composer and set a block that is full https://www.screencast.com/t/VYHTEpfSKgae , or you can use flex block 1 set one post and layout module per row 1 and meta info horiz align to center https://www.screencast.com/t/sRYNWBW6XHN8

If you want to achieve this on post you can use a cloud template from tagDiv Cloud Library.

Hope this will help you.
Thanks.

Simion C.
tagDiv Staff

Hi,

The website you provided seems to be offline at the moment
https://www.screencast.com/t/eCnbC3uFiC

That first error would suggest that there is something wrong with the cloud post template you try to edit. Try to import it again and edit it.

If you cannot access the cloud templates section because of that second error, you should increase the WP-memory to a higher value. For most websites a value of 256M is enough. You can increase it like mentioned in the guide
https://forum.tagdiv.com/requirements-for-newspaper/
Check all the other parameters as well. If necessary your hosting provider should be able to increase them for you.

Thanks

Simion C.
tagDiv Staff

Hi,

You could use cloud category templates. Now you can create category templates with the tagDiv composer and cloud library plugin
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

We have created a few templates that can be imported (and modified if needed) or you can design your own starting from a blank template.
Here you can preview and even edit the available cloud templates
https://affiliate.tagdiv.com/#/load/Category
We will try to add more cloud templates in the future.

Thanks

Simion C.
tagDiv Staff

That is the footer, these are the templates that you can choose from
https://forum.tagdiv.com/footer-templates/
Some templates contain predefined content, others are blank and they will only display the widgets you want.

An alternative is to use footer pages – https://www.screencast.com/t/OWKc1UCVDoRd
Basically create a page and display it in the footer. You can also import footer pages with the cloud library plugin
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Here you can preview and even edit the available footer pages designed by us
https://affiliate.tagdiv.com/#/load/Footers

Simion C.
tagDiv Staff

Hi,

So you are referring to the newsletter widget – https://www.screencast.com/t/CDAoCkszN

Currently the newsletter provided by our plugin can be used only on pages, not as a widget in posts. So only where the tagDiv composer can be used.

If you were to use a cloud library template for the posts, it will be possible
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
You can preview the cloud post templates here
https://affiliate.tagdiv.com/#/load/Single

So all that is needed is to import or create a cloud post template, then drag the newsletter element in it
https://www.screencast.com/t/rzFarPlKh79

Let me know if you have more questions.
Thanks

dijizeka
tagDiv Member

Hi again,

I found problem. It’s all about CloudFlare Rocket Loader. I disable it and problem is fixed.

Thanks.

Simion C.
tagDiv Staff

Hi,

That issue will be fixed in the next theme update. The fix for it is provided in this topic, you could give it a try and check if the problem is solved
https://forum.tagdiv.com/topic/templates-resetting/

Disqus will not work with cloud post templates, I have already added this on our list to see what can be done about it. Sorry for the inconvenience.

Thanks

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