- NewspapertagDiv Composer – Website Manager
- NewspaperWhen tagDiv Composer is Not Working
- NewsmagtagDiv Composer Tutorial
- TutorialsFrom WPBakery to tagDiv Composer
- NewspapertagDiv Composer Tutorial
- NewsmagHow to use the Visual Composer plugin
- NewspaperScroll Animation
- NewspaperSingle External Shortcode and External Shortcode
- NewspaperCredit System
- NewspaperBookmark – Save For Later
- NewspaperFlex Block Builder and Flex Loop Builder
- NewspaperModules Builder in Newspaper Theme
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperCreate a frontend submission form
- NewspaperHow to Use the Tabbed Content shortcode
- NewspaperCreate a form contact page
- NewspaperFilters and sorting for taxonomies
- NewspaperUser review system
- NewspaperCustom Fields Support
- NewspaperWooCommerce: Happy “Add to Favorites!”
Hi,
Please use this guide to make sure you have configured the social counter properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you have installed the latest version of the plugin from the theme package, and also cleared the browser cache, everything should work as intended. Please remove the social counter from your page, disable all your plugins except Visual composer and this plugin, clear any caching installed on your website then add and configure the counter and check the results.
Also make sure that your Facebook profile is public (very important)
Please note that some delay can be possible for the data to synchronize, and the counter to display the Facebook likes. If this does not happen please provide a link to your website where the counter is present, so we can inspect it.
Thanks
Hello saucemonsters,
Try to make a new clean install from scratch via FTP way and then install only the plugins that come bundled with the theme core files and check the results. Also, if you are using some untested plugins, you should disable all of them, leave just Visual Composer to active, clear all your caches and check the results. This feature has been tested with the theme and it seems to work as expected on a fresh install. Try to do this according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for the message!
I have this code:
if ($this->is_ie === false) {
// move style.css theme style
$this->move_style_to_footer_queue('js_composer_front');
$this->move_style_to_footer_queue('td-theme'); //this is the main style of the theme. It's only moved on Newspaper 6!
$this->move_style_to_footer_queue('td-theme-woo'); //this is the main style of the theme. It's only moved on Newspaper 6!
}
is not the same of your example, there are not the “style_id” and also no td-theme-child (I have a child theme) and no td-theme-demo-style.
Anyway, I tried to just comment the lines but showed me an error, for this I deleted them, but the “flash” is still there.
Maybe td-theme-child?
Hi,
I have tested the background ad with the latest version of Newsmag, and it is working properly. Please check to see if you have an URL inserted in the background ad section – https://www.screencast.com/t/8hLcQs9hlXsQ and this option is disabled.
Also check any other custom code you might have entered in Theme panel, or modifications to the theme files. Maybe a plugin could be the cause, you could try to disable all of them except Visual composer, clear any caching installed then see if this issue is still present. Please let us know how it goes.
Thanks
Hi,
Please try to disable all your plugins except Visual composer, clear any installed caching and check again. Also verify any custom code you might have entered in theme panel, or added to the theme files directly. This issue must be caused by a plugin or theme customization, since it is not happening on a default theme using only the plugins provided in the package. Please let us know how it goes.
Thanks
The latest update contains the latest version of visual composer which is 5.1.1 https://www.screencast.com/t/FpawA8hMxeic
Please use this guide to update the plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
OK,
Please update to the latest version by using this guide: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and then please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. You will need top leave the error visible so we can debug it if needed.
Thank you!
Newspaper version 7.8.1
TagDiv SocialCounter Version 4.1
Visual Composer Version 5.1.1
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This reply was modified 9 years by
kus-info.
Hi,
It seems that you have some custom classes appearing in the page structure
– https://www.screencast.com/t/wmONRDFG8ul7 and the elements on the page are being affected by these. Please check and remove any custom code you might have entered in theme panel, or added to the theme files. Deactivate the child theme if you are using one. Also try as a test to remove the header ad code, deactivate all your plugins except Visual composer, clear any caching installed and check if this has any effect.
Thanks
Hi,
There does not seem to be any error while inspecting your website. The social section is present in the page structure – https://www.screencast.com/t/R0be8I1Bn but it does not have any content. This will display the social icons based on the links entered in the social networks section
– https://www.screencast.com/t/OniPXkgQLf
Maybe you have caching installed and it is preventing this from displaying. Try to clear the cache if this is the case. Or try to think what action you might have made before this issue occurred, but since it is enabled in theme panel, it should display properly the social links entered.
A plugin could also be the cause, and could be interfering with the theme. You could try as a test to disable all of them, except Visual composer and check to see if this has any effect.
Thanks
What version of visual composer should I have with the latest update?
Hi,
I have tested the featured video option and it is working properly. You just have to follow the steps required. Select the video post format, then one of the recommended post templates. Add your video URL in the featured video field and update the post. Then the featured video will be displayed in the post page, and a featured image will be generated from this video – https://www.screencast.com/t/aHzCQTLyKTAL and displayed on the blocks. Make sure that you have enabled the thumb sizes in theme panel – https://forum.tagdiv.com/theme-thumbs/
Please try and disable all your plugins except Visual composer, clear any caching installed and try this again.
Thanks
Hi, i have this site notizialocale.it and after the last update the main manu does’nt work fine with chrome and firefox, you can view the correct menu in safari. I didn0t add new plugins, i updated the visualcomposer too, i just try to disable all plugins.
Please help me to solve!
thanks Mauro
Hello,
It seems you are using an old version of the visual composer plugin. Please update your visual composer to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you
Hello,
If the sorting is the same, then the same results should be visible on both the homepage and the category page.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Jay Escobar,
Please ensure that you are using the latest version of Visual Composer which come bundled with the latest theme packet. Remove the old version and install it the latest one. If the problem is still there, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results. For more information about this, please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer and revolution slider, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
This is a weird issue indeed. Please check the Visual composer settings, it should be like this
– https://www.screencast.com/t/1PccALD7
Also maybe a plugin could be interfering with Visual composer, please try to disable all your plugins except Visual composer, clear any caching installed and check again. On a default theme with the latest version using only the plugins provided, I can confirm the option is present. You could check any modifications you have made to the theme, or a child theme if you are using one.
Thanks
Hello,
I accessed my memory limit through the wp-config.php and set the higher limit; still nothing.
I go to page to edit try the front page and I see nothing. The visual composer just doesn’t load.
Hello, how can make download?
improvement: we updated Visual Composer to the latest version
improvement: tagDiv Social Counter was updated to the latest version, this fixes the issue with Facebook
Tks
I already updated recently to 7.8
Why repeat again from version 7.7?
[ Version 7.8.1 ]
– improvement: we updated Visual Composer to the latest version.
– improvement: tagDiv Social Counter was updated to the latest version, this fixes the issue with Facebook
Ok so I took the sidebar from the category page which is working as expected with tag and category filters:
http://699.25a.myftpupload.com/category/data-centre/
And added it to the home page using the widgetised sidebar. I was using the widgetised sidebar all along to use a different sidebar to the home page in the original post.
In theory since the SAME sidebar is being used in 2 places (home page and category page) the sidebars should render the same, but they do not.
One the home page I see only 1 post tagged with rr-data. On the category page I see 2 posts, which is correct. I have 2 posts with the rr-data tag.
Why is this happening? The only difference is that the home page is using Visual Composer whereas the category page is configured to use the sidebar in question using the Theme Panel “per category settings” .
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This reply was modified 9 years by
asirota.
Hello
I have tested the tabs again but as expected, found no issues.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello 12familyde,
Please check the latest theme packet from Theme Forest because the Visual Composer has been updated in this update.
Thanks for the message!