Search Results for 'composer'

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, then please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

If you made all the necessary modifications to these parameters, and you still have this issue, try to deactivate and delete the Visual composer plugin, and install it again. Then try it again while also deactivating all your other plugins to rule out a plugin conflict. And clear your cache just to be sure. If your settings are still not saving please send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic for identification purposes.

Thank you for understanding!

Hi,

Please try disabling all your plugins except Visual composer, deactivate the Instagram section from theme panel – https://www.screencast.com/t/hGEiwZp4pGH4 then clear your cache again. After this enable Instagram. Please note that there could be some delay for the pictures to refresh, and you should wait a little time. If the problem is still there check like suggested to see if your hosting provider is using a server side caching system.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

For image troubles please make sure you regenerate images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ you can use the force regenerate plugin instead if you want.
Also please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello leapdsc,

Unfortunately, I do not exactly understand what you want to achieve, sorry! I suppose that you are using the first image from your page content which is added by Visual Composer with single image element from this plugin, like this -> https://www.screencast.com/t/rxBDhfAzuLJ The Author Avatar can be set it from panel, using the WP User Avatar plugin or Gravatar, according to our guide here -> https://forum.tagdiv.com/how-to-set-the-avatar/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

Please try as a test to disable all your plugins except Visual composer, clear the cache, then check to see if the problem is still there. Also if you are using a child theme please switch to the main theme to rule this out. Please let us know how it goes.

Thanks

Hi,

It would be helpful if you could provide a link to your website, so we can inspect it and see this problem. Maybe you have some custom code added in Theme panel, or there have been some modifications to the modules used by these blocks. There is now way of telling for sure without inspecting this problem first hand. I have tested this and the date displays properly on these respective blocks. Another possible cause could be that a plugin in interfering with the theme functionality, try disabling all the plugins except Visual composer, clear the cache and check again.

Thanks

Hello salocharly,

You should use the Ad Box element from Visual Composer because there you have this option available, like this -> https://www.screencast.com/t/LJjbSgLL If you want to insert the Custom Ad on posts, you should generate the shortcode with Ad Box and then, using the do_shortcode method you can inject this code where exactly you want to add this to your post templates. -> https://www.screencast.com/t/jnILe8S2d The generated shortcode is ->
[td_block_ad_box spot_id="custom_ad_1" spot_title="Advertisment" tdc_css=""]

Hope this helps!

Thanks for your understanding!

Hi,

This is a strange issue, I suggest you disable all your plugins except Visual composer, clear the cache (very important) and try again to enter some code in the custom css section. Maybe some plugin is interfering with this field in your case. What about the other custom fields, is the same problem present? If nothing works you could try to make a fresh theme install by FTP – https://forum.tagdiv.com/install-via-ftp/ Please let us know how it goes.

Thanks

Hello hollymarie,

The whole functionality of Author Box is to display all the authors from your website through using the Author Box element from Visual Composer. Please provide more details about your problem, also, give me your website so I will be able to take a closer look and also, so I will be able to provide a more accurate response. You can provide some useful screenshots for a better understanding.

Thanks for your message!

Hi,

If you are still having a problem with the more articles box, try as a first step to disable all your plugins except Visual composer, clear the cache and check again. Maybe a plugin is interfering with the theme functionality, so this is needed to rule out a conflict.

Thanks

Hello albertocle,

You should enable the Visual Composer, clear all your caches and check the results. If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response. Provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello marcomilic,

Ohh, no. You must not buy another license for your Visual Composer, sorry! You simply download the latest theme packet from Theme Forest because this will com bundled with the latest version of the theme and also, with the latest version of required plugins. For more information about how you can update the Visual Composer, please check here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for the message!

Hello,

You can set any page as a homepage from the WordPress settings. You can set the page using visual composer to add a revolution slider element, content blocks , images or any other elements provided by the theme. After you set your page you can then set it as a homepage like so: https://www.screencast.com/t/YyEQh6SF7b

Thank you!