Search Results for 'composer'

Hello,
Please try to disable all your plugins, clear your cache and purge CDN if you use it. If the problem is still there another thing you can try is check the system status parameters and try to get the in the ‘green’ zone: http://screencast.com/t/bpnfaltKJ You can use this tutorial to do it: https://forum.tagdiv.com/system-status-parameters-guide/
If everything else fails you can do an update to the latest version (6.6) and make sure you make a back-up first:
https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,

You can use the Visual Composer button element(it is the same like the one for posts), please check this topic for more information – https://forum.tagdiv.com/topic/buttons-and-colours/

Thanks!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and see if the problem persist.
If you still have this issue please create a test page and send us an email at contact@tagdiv.com and provide admin access so we can take a closer look at this as I’m not really sure what settings you use. Also paste a link to this topic so we can know who you are.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi Potpotsie,

Please try to disable all the active plugins except Visual Composer, clear all your caches, purge your CDN files if you use and try it again. Notice, please install only the plugins which comes bundle with our theme. Also, if you are using a natural small images, you can use a plugin to upscale, like Upscale Thumbnails plugin. Please try these suggestions and if after this the problem is still there, let us know.

Hope this helps!

Thank you for your understanding!

Hello,
The thumbnail upscale plugin and force regenerate method should work if you cannot upload bigger images. The process is done automatically, you do not need to edit every photo.
If everything else fails you can try to disable all your plugins except visual composer to rule out a plugin conflict.
Thank you!

Buna,

Se pare ca nu functioneaza counterul de view-uri. Va rog sa dezactivati toate pluginurile exceptand Visual Composer, sa dati clear la cache si sa verificati daca da-ti refresh de cateva ori un articol sa vedeti daca problema persista.
Counterul de view-uri puteti sa-l ascundet folosind custom css in Theme Panel > Custom css – http://screencast.com/t/aELQUaJGk1R

header .td-post-views {
display: none;
}

Sau din cod daca doriti, doar comentati aceasta linie pentru fiecare template de post – http://screencast.com/t/cSfGxWk3d7x

Mersi!

Hello,
In order to change the mobile menu color you will need to update your theme to the latest version if you do not have this option in the theme panel: http://screencast.com/t/LhLGuzA8U
https://forum.tagdiv.com/how-to-update-the-theme-2/
In order to disable the sidebar in the mobile menu you can use custom css:
@media(max-width:767px){
.td-ss-main-sidebar{
display:none!important;
}
}
Note that this code will only work for a sidebar (standard sidebar from widgets area) it will not work for pages that use 2 column visual composer rows.
Thanks.

Hi dezertproxy,

I’ve checked your site and I saw your huge image. This behavior is not controlled by our theme…maybe is a plugin which stretched this. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins which come bundle with our theme and after this, try it again. If the problem is still there, please let us know.

Hope this helps!

Than you for message!

Hi,

Sorry for delay, yesterday we have celebrated the National Day and we had a day off!
Please check the documentation regarding the child theme usage – https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also I have checked your site and you have a blog as homepage. Please check this guide about how to create a homepage(static page) – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ and just use Visual Composer pagebuilder to add Newsticker element – http://screencast.com/t/UIoKRg76B

Thanks!

Hello,

@jermyn7, please access your files via FTP and delete the visual composer files manually as sometimes deleting them from the dashboard will not be enough and a folder will remain behind.

@netisam (wrong topic) replied here: https://forum.tagdiv.com/topic/migrating-from-true-mag-video-theme-to-news-paper/

Thank you!

Hi,

The theme is tested and it should work from version 8 of Internet Explorer browser and it should work properly. Please check this without any plugins active except of Visual Composer, clear cache and see if you still have issues. Also you can check our demo and see if it looks the same – http://demo.tagdiv.com/newspaper/

Thanks!

Hello,
Unfortunately we have no idea of how the true mag theme implements videos. There could be a compatibility issue between the two methods so the videos are not getting added. Please try to set your posts to video mode: http://screencast.com/t/vgptG1JO1KL0
It could also be a plugin incompatibility so please try it without any plugins. Disable all of them except visual composer and check again. If everything else fails, i’m affraid you will have to re-add your videos to the posts.
Sorry for the inconvenience.

Hi,
You can create a full width row using visual composer like so: http://screencast.com/t/oicIENFhr3
Then your row and content will be stretched: i used an single image element as an example: http://screencast.com/t/dS45zwQImC
Thank you!

Hello,
This overlay should only display the first time you use visual composer. Please check the visual composer settings and disable the tips.
If this does not solve your problem please send an email at contact@tagdiv.com with your login information so we can take a look. Please include a link to this topic so we know how you are and what the problem is.
Thank you!

Hello,
The latest version of our theme is 6.6
Please follow this guide on how to update your theme:
https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello pmacreative,

Please try to disable all the active plugins except Visual Composer, clear all caches, purge CDN files if you have and try it again after this. The problems should disappear.

Hope this helps and let us know how it goes!

Thank you for the massage!

Hi,
As you can see, there is no problem from the theme. The font gets changed properly: http://screencast.com/t/DLxYHCOKAo – http://screencast.com/t/ktRmuHlp58
If yours cannot change it means there is an error somewhere. It could be a plugin issue. Please try to disable all of them except visual composer and check again. If the problem is still there you can send an email at the address provided above so we can inspect the issue.
Thank you!