Search Results for 'install'

Hi,

Unfortunately I cannot know how you filtered the posts so I cannot say for sure if this is what you filtered or if it’s an issue. I cannot see any filters from the front-end. Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
For caching we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ if you want to use a cdn server,m we suggest these settings: https://forum.tagdiv.com/cloudflare-cdn/
Let us know if you still have trouble with this.

Thank you!

Hello Gadgetsay,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.

Hope this helps!

Thanks.

Hello,

Unfortunately we have not encountered this issue before. The trashed redirect seems to redirect to a deleted contact us page. I deleted my page and it seems it defaults to the same trashed url: http://screencast.com/t/NWo1LhLR The dummy data already has a page named contact so when you change demos, the dummy page gets removed. Please do not edit the dummy data. Create your own content and install demos without the demo content as it gets removed when changing demos.

Thank you!

Hello insomniac79,

Please notice that the mobile theme is fully compatible with the theme. This type of errors maybe appears if you have some server cache and if you are using the CDN system. Please try to purge all your CDN files, clear all your caches and request to your hosting provider to clear all the server caches if you do not have any permission in this regard and then check the results.
Also, if you are using some untested plugins, ple3ase try to disable all of them and install only that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,
The threat has been eliminated and you can restore the theme back to it;s original state. Please make sure your anti-virus did not delete any files from the install. Just to be sure, update your theme again using the main theme package you download from envato and use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello sorindumitru,

Please keep in mind that all of our demos are available from Theme panel, like this -> http://screencast.com/t/ZKZnsdosqm Notice that all of the demo files come bundled with the theme packet, like this -> http://screencast.com/t/VYcotF7j For more information about how you can install our demos, please consult here -> https://forum.tagdiv.com/installing-demos/

Thanks for your understanding!

Hello clasione,

Please try to update the theme to the latest version of it via FTP because this is the surest method in this regard. Please notice that the theme is changing a lot and if you want to bring best results you should keep up the steps with our updates because we cannot provide support for older versions of the theme. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/install-via-ftp/
Notice that the WordPress has been changed and if you are using the latest version of it with an older version of theme it will not work.
Try to update the theme to the latest version of it and also, use only the latest version of required plugins in order to bring best results.

Thanks for the message and let us know how it goes!

Hello,

What Catalin meant was if you edited the dummy data. You can install a demo in 2 ways. With or without dummy data. If ypu installed it with the dummy data and you edited those posts and pages, then when switching your demo to another one, they will be removed even if you edited the content. We do not recommend editing the dummy data as it gets removed when changing demos. If you did not edit the dummy data, then you can simply install whatever demo you fancy as it will not affect your content at all.

Thank you!

Hello mutebobby,

Please notice that the latest version of Newsmag is fully tested and until now seems to work as expected. Please provide more details about this issue…you can provide some useful screenshots where you can explain this. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello newsguru,

Please ensure that you have correctly made your theme updating. Notice that we recommend the FTP method because this is the surest way in this regard. For more information about this, please consult the documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello sergioap61,

Please try to update the theme to the latest version of it which is Newspaper 7.5. Also, try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and rule out any conflicting plugins. Please notice that the PlayList is fully tested with the theme and seems to work as properly as you can see in our demo, like this -> http://demo.tagdiv.com/newspaper/video-playlist/ If the problem is still there, please try to make a new clean install from scratch and check the results because it should working fine.

Thanks for the message!