- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hi,
There were some issues like you are describing in version 8.7.1, a new theme version was released today and it should fix all the previous issues. Please download the theme package again and install it. Update all theme plugins as well.
Let us know if there are issues with the new theme version.
Thank you!
The new theme version has been released (8.7.2) please download it and install it. Let us know if you encounter any issues.
Thank you!
Hi,
First thing that you should do is to make a full backup of the website, just to be safe and also have something to return to in case of issues, this is an update guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The most recommended update method would be by FTP. Update the theme plugins as well (deactivate and remove, then reinstall from latest theme package).
Note that in version 8 of the theme, the tagDiv composer was introduced. This composer will be activated by default when the theme is updated or installed. In order to use it all the pages have to be recreated with it. Or you can continue using Visual composer for the moment, and make the transition when you want, if you want. More about it here
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Simply by being active the tagDiv composer could cause issues to pages built with Visual composer, containing Visual composer elements. So you could disable the tagDiv composer for the moment and there will be no problem.
Also a multi-purpose plugin was introduced, this adds many more elements and options to the tagDiv composer only
– https://www.youtube.com/watch?v=C0ARTSimnUY&t=287s
Visual composer (now WPBakery Page Builder) is still provided in the theme package and updates are included along with the theme
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
There are currently some issues with the latest version of the theme, these happen only in certain circumstances. A theme update is scheduled as soon as possible (certainly this week). So you could consider waiting for theme version 8.7.2 to be released before updating.
Thank you!
Hi,
I have install wp super cache with all setting even i did speed booster plugin setting still it not optimizing properly ???????????????? Please help me out
Hi,
That issue happens in certain circumstances, the coming theme update should fix the problem.
In some cases similar issues to what you are describing were caused by a setting in cpanel
– https://www.screencast.com/t/bTBuIp7590RX
– https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself
However we are working as quickly as possible to identify the source of the problem and fix it. An update will soon follow. We are sorry for this inconvenience.
We could provide theme version 8.6 if you would consider it, send us an email at contact@tagdiv.com and also include a link to this topic in the email.
Thank you!
Hi again,
Never mind, I found it.
For anyone with the same issue; apparently updating the theme installs tagDiv plugins overwriting some other plugins and changes the layout (seriously, why tho?). Deactivating the tagDiv plugins removes their id:s and the other plugins work as they should again!
Glad you could solve the issue. Plugin number is not limited by theme. Having sufficient WP memory would be required when using many plugins
– https://forum.tagdiv.com/system-status-parameters-guide/
As a general advice, installing only necessary plugins is always recomended
– http://www.wpbeginner.com/opinion/how-many-wordpress-plugins-should-you-install-on-your-site/
Hello irfan.id,
Unfortunately, the theme does not have any such an option that allows you to turn off the Google Fonts for your website, sorry! We do not have any bad reports in this case and also, we cannot recreate this error. Make a new fresh install via FTP way, clear all the caches and check the results.
Thanks for your understanding!
Hello,
Please edit the page and make a few changes and then hit the save button. This usually fixes this type of error.
Also make sure you update the theme and plugins. The theme plugins are not updated automatically so they have to manually be deleted and installed again from the theme plugins section.
Thank you!
I installed the Craft Ideas template and was just wondering how to update/change the megamenu icons.
I see that they use the <i class></i> class (e.g. <i class=”ico-craft-food”></i>) I am just unable to find where the icons are stored on the server.
Thanks!
Hello Fabio Russo,
Sorry! This functionality should works as expected because it’s tested with the theme and it seems to works good. Remove all of the untested plugins, clear all the caches and check the results. If you cannot accomplish this, try to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and check the results. Otherwise, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Hope this helps and let us know how it goes!
Thanks for your understanding!
ok, simply like this, I was running Newspaper 8.5.x and updating to 8.7.x
first, I patch it, but it shows this log, and I reinstall it, also showing this log.
Fatal error: Uncaught Error: Class 'td_config_helper' not found in /home1/tsuroyac/public_html/jakartajive/wp-content/themes/Newspaper/includes/td_config.php:2582 Stack trace: #0 /home1/tsuroyac/public_html/jakartajive/wp-includes/class-wp-hook.php(286): td_config::on_td_global_after_config('') #1 /home1/tsuroyac/public_html/jakartajive/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #2 /home1/tsuroyac/public_html/jakartajive/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home1/tsuroyac/public_html/jakartajive/wp-content/themes/Newspaper/includes/wp_booster/td_wp_booster_functions.php(30): do_action('td_global_after') #4 /home1/tsuroyac/public_html/jakartajive/wp-content/themes/Newspaper/functions.php(22): require_once('/home1/tsuroyac...') #5 /home1/tsuroyac/public_html/jakartajive/wp-settings.php(426): include('/home1/tsuroyac...') #6 /home1/tsuroyac/public_html/jakartajive/wp-config.php(50): require_once('/home1/tsuroyac...') #7 /home1/tsuroyac/public_html/jakartajive/wp-load.php(37): in /home1/tsuroyac/public_html/jakartajive/wp-content/themes/Newspaper/includes/td_config.php on line 2582
Dear tagDiv Team,
My TD Composer is getting hung up loading when I try to edit on my freshly (!) installed page. The error it’s is throwing is:
Uncaught TypeError: Cannot read property ‘deleteItem’ of undefined
at Object.deleteCallback (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:200)
at job.h.success_callback (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:171)
at Object.success (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:22)
at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse&ver=4.9.4:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse&ver=4.9.4:2)
at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse&ver=4.9.4:4)
at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse&ver=4.9.4:4)
See also: https://imgur.com/a/Evqeq
I’ve already deleted the theme (I have no child themes), uploaded it again via FTP, deleted all the tagDiv plugins, reinstalled them, deactivated in the meantime all other plugins on the site and added “ define(‘CONCATENATE_SCRIPTS’, true ); ” in the wp-config.php and I haven’t had a caching plugin on this site up to now, but the error persists for all the (even completely new) pages.
On top of that the search function and all the images on the front-pages aren’t working.
My server setup is looking fine as you can see here: https://imgur.com/a/9SO39
I would really appreciate your help here! Thanks a lot in advance,
Florian from Vienna
Upgraded Newspaper 8.6 to 8.7.1 over the weekend on my primary political news site (www.capitolhillblue.com). Put the site on Ultimatum (previous drag and drop theme) while deleted 8.6 and the plug-ins. First try to install via “add theme” kept giving timeouts and requests to retry. Finally gave up and installed via FTP on dedicated server running CentOS (8-processor, 64Core, 32GB of memory) with Apache/PhP 7.2.
Installed newer version of T/D Composed and everything appears in place and running fine. First impressions show faster page loading and accesses but some slower access to wp-admin functions. Status function shows PhP version 7.2.2, 128M post_max_size, 120 mad_execution_time, 3000 max_input_vars, 256MB WP Memory Limit and green status lights.
So far, everything appears to be working.
Then I tried upgrading my copy of Newspaper 8.6 on my local news site (www.blueridgemuse.com) running on Siteground. Upgrade of the software appeared to run OK but deleteing the old T/D Composer and upgrading showed the installation going through fine but then the white screen on any access that involved WP-Admin functions. Nothing worked. The only way to get the WP-Admin back was by deleting the T/D Composer, which restored admin operations but with no composer functions. After switching the versions of PhP from 5.6 up to 7.1 (latest offered by SiteGround) with no results I deleted version 8.7.1 and reinstalled 8.6 and the plugins for that version and everything returned to normal.
After reading some of the problems here, it appears a problem with some web hosting operations but not others. The SiteGround setup is at their “Go Geek” level with a dedicated IP and extra services. The system status for the Version 8.6 version that runs that site shows PhP Version 7.0.27, 128M post_max_size, 120 max_execution_time, 3000 max_input_vars and 128MB WP Memory Limit.
Version 8.6 works OK for now on the SiteGround site but I hope the problems with compatibility can be resolved in the future. Providing this information to see if any of the info might help.
Doug
Hi guys,
I have just bought the theme. When I install the td_composer plugin, i am unable to access my backend in wordpress. Any ideas why this may be happening. i have disabled all other plugins..
Alastair
Hi I installed the Mobile-Theme Plugin.
I have a problem with the Landing Page in Mobile
I just can see the latest articles section as seen here:
https://www.screencast.com/t/tdEsStdLl
but when I click into an specific menue f.e. Business I get the first 3 post in a better layout.
Like this:
https://www.screencast.com/t/gm1LYKu0hfb
How do I get this Layout in my landing page ????
Thank you so much in advance for your help
Dan
Hello Catalin
Just for info
I installed the WP super cache, however it dosn´t solve the problem – i still had wrong thumbs on some “old images”.
However i just figured out, that my problem was that i used some Danish speciel characteres in filenames, after renaming these, problem was solved. And i now have the correct thumbs Again.
I don´t know why 🙂 but it works
please i got the following error warning after installing the AMP plugin
op new issues found, ordered by number of affected pages:
The text (CDATA) inside tag ‘style amp-custom’ contains ‘CSS !important’, which is disallowed.
The tag ‘amp-anim’ requires including the ‘amp-anim’ extension JavaScript.
Hello,
I have set the sidebar to be displayed on the right side of all posts. I installed some plugins in the meantime and when I checked an article today, I noticed that the sidebar is displayed under all the articles. What could be the problem?
https://www.clubulpentruparinti.ro/vacanta-de-iarna-18-activitati-distractive-cu-copiii-in-oras/
Thanks!
V
I have even installed all recommended plugins before activating the theme… with no success.
ok listen up that wasnt the proper , i did install again the template . In a previous ticket we discussed, about changing the newspaper name on template in order not to be able people from source code to see which theme im using. When im changing the theme name this panel is disappearing .When im naming it back again newspaper , panel is back again. let me show you —-> , so when im changing name from td_config.php i get this result
, any thoughts what might be the problem Simion? Im looking forward hearing from you!
I followed these steps:
Step by step: How to install via FTP
Step 1 – Log into your FTP client to access your host web server.
Step 2 – Browse to find the Newspaper.zip file on your computer (located in Newspaper-tf folder) and unzip it.
Step 3 – Upload the folder Newspaper to wp-content/themes/ folder.
Step 4 – Activate the newly installed theme by going to Appearance > Themes and clicking the Activate button.
Step 5 – After you activate Newspaper you will see a notification message to activate the required plugins in the Plugins section of your dashboard. Visual Composer plugin is required —- > no message, crashes.
Step 6 – Click on Install Button on each plugin to start installing them. After you’ve installed them, Activate them.
I recently purchased you theme. I made a fresh install of WordPress and the theme, but when it’s activated it keeps throwing the error: PHP Fatal error: require_once(): Failed opening required ‘td_deploy_mode.php’
Same if I try to activate the child theme…
Hello zirzy,
In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 8 and as the main theme and also you lose all changes.
The Newspaper 8 is a whole new theme so an update from 4 to 8 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder.
The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them.
Bottom line is that Newspaper 8 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.
Hope this helps and let us know how it goes!
Thank you for the message!
You should update the theme via FTP way because this is the surest method in this case, according to developers documentation from here -> https://forum.tagdiv.com/install-via-ftp/
