Search Results for 'install'

Hi,

@Jose and @All Sorry for inconvenience!
The theme was tested, but like you probably know the amp plugin is no a part of tested plugin and that’s why the issue appeared. We are working to a new feature which is not available yet and that code conflicts with amp plugin, but we have fixed it.

Please let us know if the issue persist, but please download the theme again from themeforest and reinstall. Also clear all the caches.

Thanks!

Hello Lionel,

The main cause of stop working for the view counter might be your untested plugins which can interact with the theme core files and which might cause a lot of unknown issues. The advice would be to disable all of them and leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. I have made some tests on my website on local lost with a fresh install and everything seems to work as expected, without any problems.

Thanks for the message!

Hi,

There was an issue with the new update, we fixed it and it should work now. Please download the theme package again and reinstall the theme. Sorry for this inconvenience.

Thanks

Hi,

Please download the theme again from themeforest and reinstall it. We have fixed the amp issue.
Let us know.

Thanks!

Hi,

That probably means you used Visual composer on the posts. This is happening because of the tagDiv composer introduced in version 8 of the theme.
This composer will be automatically installed and activated when the theme theme is installed or updated. Please go in the plugins section and deactivate the tagDiv composer. Everything should display properly then.

Thanks

Hi,

There are some sliders you can use, like these ones
– https://demo.tagdiv.com/newspaper/big-grid-slide/
– https://demo.tagdiv.com/newspaper/ios-slider/
Also the Revolution slider is included in the theme package
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
These would be the sliders to choose from, at the moment.

Thanks

Hello,

1. the 2 plugins have nothing to do with one another. The page builder is a tool you use for pages and the mobile theme is a style that will show up when the user accesses your site from a mobile device. They are 2 completely different things. You do not need the mobile theme plugin as it is an alternative to the standard responsive design.

2. Please provide a link to your site and make sure the mobile theme plugin is installed and active.

Thanks.

Hello Ryan,

Please switch to a wp default theme and check if new posts show up in that theme as well. I suspect a caching issue.
Please only use wp super cache and these settings
https://forum.tagdiv.com/cache-plugin-install-and-configure/ and the cdn settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thanks.

Hello,

Unfortunately we cannot provide install services but you cna follow our step by step video install video here: https://forum.tagdiv.com/install-via-wordpress/
You can also try to install via ftp if WP provides errors: https://forum.tagdiv.com/install-via-ftp/
Also please make sure you follow this guide and increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Please provide your website URL so I will be able to provide a more accurate response. Make sure that your theme has been installed via FTP way because this is the surest method in this case. If the problem is still there, I suggest you make a new clean install and import the demo again. If you will check our Black version review you will see that the background posts are black, like this -> https://demo.tagdiv.com/newspaper_black/td-post-things-to-look-for-in-a-financial-trading-platform/

Thanks for your understanding!

Hello SuperArmySoldiers,

Try to save again your Theme panel, clear all the caches and check the results. If the problem is still there, you should re-install it the theme via FTP way because this is the surest theme method. The problem with the search button should disappear.

Thanks for your understanding!

Hi,

The tagDiv composer should be installed and activated automatically when the theme is installed. If that did not happen it can be installed from the theme plugins section
– https://www.screencast.com/t/Ht5CSgCgBw
Or install it normally from Plugins->Add new->Upload plugin
– https://www.screencast.com/t/r4iZOCHc
The composer is located in the plugins folder in the theme package.

Thanks