Search Results for 'mobile'

Hello,
This is a result in you altering the theme css in order to make it rtl. The elements on the left are the mobile menu elements which are hidden by default and they should not be visible or scrollable. Please check your custom code you implemented and figure out which part of the css does this.
Thank you!

Hi biretta,

For your first request, please notice that I need to inspect your website so I can provide a more accurate code but please notice that I cannot access your website. You can provide your credentials to our email address. For your second request, you will have to use a bit of CSS code to hide those strings on mobile.

The code is ->

.td-mobile-footer-wrap .td-footer-description .block-title{
display:none;
}
.td-mobile-footer-wrap .td-footer-social .block-title{
display:none;
}

Thanks.

Hello,

We always recommend updating via ftp as it;s the safest method. WordPress can fail on multiple occasions. Please use this guide to update and choose the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/
A theme update will also fix the author name on mobiles for the mobile theme.

Thank you!

Hello,

The background color of the mobile menu can be changed from here: http://screencast.com/t/ScSJiimKnyif or if you use the mobile theme plugin: http://screencast.com/t/xb35xNWWA8u6
The 3 sections of the footer were not designed to be identical width between them. The logo container is smaller so there will be more space for the other containers. IUf you want them justified, you can use this css code:
.td-footer-wrapper .td-pb-span3, .td-footer-wrapper .td-pb-span5, .td-footer-wrapper .td-pb-span4{
width: 33.33333333%!important;
}


Thank you!

Hi,

If you want to change the functionality for the login widget for mobile mode, please notice that you should edit the menu-mobile.php core file from mobile directory, like this -> http://screencast.com/t/wcO4LoTWQzVG

Hope this helps!

Thanks.

Hi,

All the information about our Mobile Theme can be found in our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

Thanks.

Hello Dustin,

Sorry but apart from the super cache issue, we have no such reports of the mobile theme behaving like that.
We only tested our mobile theme with wp super cache so I cannot say for sure if your caching solution work with our theme or not, We can only recommend what we have tested.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict. We do not know of any other solution as we only identified wp super cache to cause this for the moment. Try your caching solution on another wp install. Create a sub-domain with the same settings as your main site and do not install the theme. Leave just a wp default theme and try the jetpack mobile theme solution. WP super cache also affected the mobile theme from jetpack, not just the one from our theme. This way you can figure out if the problem is caching related or theme related. (our mobile theme only behaved like this with wp super cache so I think it;s safe to assume it’s your caching solution causing it)

Thank you!

Hello,

Please make sure visual composer is installed and active on your site. What version of the theme do you use? What version of visual composer? Do you use the mobile theme?
The most common case is the mobile theme plugin which provides a second editor in the back-end so you have to scroll down a bit to see the visual composer editor.
if this is not the case, please disable all plugins except visual composer. clear cache and reset cdn files if you use it.

Thank you!