Search Results for 'tagDiv Cloud Library plugin'

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clubferoviar
tagDiv Member

Hello,

tried that just to see, but had no effect since the problem is not that the tagDiv Cloud Library module does not work when the other plugins are enabled is that it gets disabled randomly, not upon a particular action (updates, uploads, publishing).

clubferoviar
Participant
#0

Hello,

been having this issue for some time now, the tagDiv Cloud Library module keeps getting disabled from time to time, breaking the frontend layout. It happens randomly, without a clear pattern.

Had this issue before or any suggestion as to what i can do to see where the issue is?

http://www.justnews.ro
error-justnews

Thanks.

Best wishes,
Alex

Calin
tagDiv Staff

Hello,
That element is on this path wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php and you can edit it from there, unfortunately, the problem is that the cloud templates can not be set in a child theme, also, there is no possibility to use the tagDiv COmposer on that element to achieve what you need, sorry! The only possibility is to make the changes in the theme files after each update.
Thank you!

Bettina
tagDiv Staff

Hello!

It could be a plugin conflict between 2 builders. We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

ngotuannghia
Participant
#0

Dear Admin,

I have a problem when migrate from Standard Pack plugin to Tagdiv Cloud Library.
I unable setting custom sidebar for each Category.
Example, this setting hidden when choose template from Cloud Library

In Tagdiv Composer, when design a page, I only set default widget sidebar.

Please kindly suggest for me.
Thanks for supporting.

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hi,

The shortcodes are displayed because the tagDiv cloud library plugin is disabled.
Yes, please do a test using only tagDiv plugins, also, check if you don’t have some settings on the host which deactivate it.

Thank you!

Prateek
tagDiv Member

Actually, my issue is related to the “time ago” date format that you said was working for you, that doesn’t work for me even after I uninstalled all the plugins except tagdiv ones(cloud library, composer, mobile theme). And, I don’t use mobile theme for mobile devices, I only use it for AMP. To display my content on mobile, I just use the reponsive version(common).

Horticulture
Participant
#0

Since updating to Newspaper 12.4, I update all the plugins and WordPress etc, however, sporadically my site loads with the header error code, and when I check the tagDiv Cloud Library plugin is deactivated. What is making it deactivate, this has happened many times, and I just reactivate the plugin, and then it works fine, but then the same thing happens a few days later. So I want to know how to resolve it thanks.

Please help as to why it’s happening.

This is a new issue.

Thanks, Tanya

internath
tagDiv Member

Hi I don’t use cache plugin I use only Autoptimize Plugin. I have clear cache but Search form are not ok.
What’is plugin tagDiv ones ? I don’t have this … Only
tagDiv Cloud Library, tagDiv Composer, tagDiv Standard Pack, tagDiv Social Counter activate.

Thanks

pol_rubio
tagDiv Member

My server representative who investigated the issue sent me this statement: “Thank you for waiting. As I checked, the issue on your website should be caused by the “tagDiv Composer” and the “tagDiv Cloud Library.” They should be working incorrectly. The ways to resolve the issue are:
-reinstall these two tagDiv plugins
-add an additional tagDiv plugin (if available)
-contact the plugin support”

Which in my case is the last option!

[tds_menu_login inline=”yes” guest_tdicon=”td-icon-profile” toggle_txt=”My account” logout_tdicon=”td-icon-log-out” menu_gh_txt=”Get into your account.” tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjAiLCJkaXNwbGF5IjoiIn19″ f_uh_font_family=”653″ f_links_font_family=”653″ f_uf_font_family=”653″ f_uh_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_links_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_uf_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_uh_font_weight=”500″ f_links_font_weight=”500″ f_uf_font_weight=”500″ f_toggle_font_family=”653″ f_toggle_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_toggle_font_weight=”500″ ia_space=”8″ menu_offset_top=”15″ show_version=”” f_gh_font_family=”653″ f_btn1_font_family=”653″ f_btn2_font_family=”653″ f_gh_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_btn1_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_btn2_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_gh_font_weight=”500″ f_btn1_font_weight=”500″ f_btn2_font_weight=”500″ menu_gc_btn1_bg_color=”#ec3535″ menu_gc_btn1_bg_color_h=”#000000″ menu_gc_btn2_color=”#000000″ menu_gc_btn2_color_h=”#ec3535″ menu_gc_btn1_radius=”4″ menu_ul_link_color=”#000000″ menu_ul_link_color_h=”#ec3535″ menu_uf_txt_color=”#000000″ menu_uf_txt_color_h=”#ec3535″ show_menu=”yes”]

That is the message that openly appear at the home screen near the “subscribe” button which is not supposed to be there!

  • This reply was modified 3 years by pol_rubio.
Anamaria
tagDiv Staff

Hi,

Please also, activate the tagdiv cloud library.
When you have shortcodes it means that a plugin is disabled.

Thank you!

discovermh
Participant
#0

Hello,
Kindly add a bookmark system in Mobile Theme and Standard Pack plugins.
We are not able to set a bookmark system in a mobile theme plugin and not in the predefined post type of Standard Pack.
Note- We don’t want to use the tagDiv Cloud Library plugin

Anamaria
tagDiv Staff

Hi,

Please deactivate the tagDiv mobile theme plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate the tagDiv mobile theme plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to use the standard template, please activate the tagDiv Standard Pack plugin. Please note this plugin is deprecated.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Bettina
tagDiv Staff

Hello @hiepmtr !

We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

Thank you!

illusio26
tagDiv Member

where do I get the tagDiv Cloud Library Tool? I don’t see the plugin included with my Newsmag files.

Bettina
tagDiv Staff

Hello Andrea!

You do not need to downgrade the theme. We recommend you to have all the tagdiv plugins installed and activate, also up to date in order to have access to the new features and fixes.
This is the 404 cloud template and it can be edited with the TagDiv Composer: https://prnt.sc/gozA2n9cnxeb -> https://prnt.sc/lAm3lqi6OTko -> https://forum.tagdiv.com/cloud-library-templates/
A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Check in the Newspaper -> Plugins.

Thank you!

Calin
tagDiv Staff

Hi,
First, I want to make sure that I was able to inform you of all data about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use the mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled. The mobile plugin is also used as a template for amp version.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example, the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use the mobile theme, in the Gutenberg editor it is an option to disable the mobile theme in the current post/page, if you use the option, then it will use the mobile page/template (if assigned) or the responsive version.
So in your case, you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
What I can recommend trying is to disable the tagDiv COmposer and tagDiv Cloud Library, delete them, and reinstall those plugins from newspaper > plugins.
If the problem is the same after those steps, please let us know about this problem via email (contact@tagdiv.com) and we’ll check it as soon as possible.
Thank you!

Prateek
Participant
#0

Hi,

I am unable to add archive templates for custom taxonomies. I am using ACF plugin. When I import a blank template it’s added in the list of templates in Cloud templates->CPT/Taxonomies->Custom Taxonomies – Templates, but when I make any change to the template from the edit option that we get when we hover on three dots (not edit with TD composer), it disappears from the list.

For example, I imported a template from cloud library for a custom taxonomy that I created called “section,” When I clicked on edit, it took me to new tab. There I changed its name from Blank taxonomy to Section taxonomy template and updated it.

When I retured back to the CPT/Taxonomies section of the cloud library and scrolled down, I found that my template was no longer there. This message was written there: “No cloud templates. Please import one or more templates from Cloud Library.

I tried this 5 times — same results. I once even tried not making any changes, just clicked the update button. It still disappeared. But surprizingly, I found all the invisible templates at this url: “mydomain[dot]com/wp-admin/edit.php?post_type=tdb_templates

My website even sent me an email regarding the fatal error caused by tagDiv Cloud Library. You can see the snipped it sent me below:

Howdy!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, tagDiv Cloud Library.

It sent the error details as well. Please have a look:

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.2
Active theme: Newspaper (version 12.3.1)
Current plugin: tagDiv Cloud Library (version 2.6 | built on 06.04.2023 10:28)
PHP version 8.1.2-1ubuntu2.11

Error Details
=============
An error of type E_ERROR was caused in line 77 of the file /mydomain.com/wp-content/plugins/td-cloud-library/state/tdb_state_loader.php. Error message: Uncaught TypeError: Cannot access offset of type string on string in /mydomain.com/wp-content/plugins/td-cloud-library/state/tdb_state_loader.php:77
Stack trace:
#0 /mydomain.com/wp-includes/class-wp-hook.php(308): tdb_state_loader::{closure}()
#1 /mydomain.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#2 /mydomain.com/wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /mydomain.com/wp-settings.php(623): do_action()
#4 /mydomain.com/wp-config.php(88): require_once(‘…’)
#5 /mydomain.com/wp-load.php(50): require_once(‘…’)
#6 /mydomain.com/wp-admin/admin.php(34): require_once(‘…’)
#7 /mydomain.com/wp-admin/post.php(12): require_once(‘…’)
#8 {main}
thrown

Please also note that there are options in the edit window to select the template type from the dropdown like “header, search, tag, etc.” I tried to experiment with that as well. I once kept it at default “No template type” and after encountering the issue changed it to tag, but it didn’t help. I couldn’t find an option for custom taxonomy in the dropdown.

Custom post types and taxonomies are the foundation of my website from structural perspective. This issues has caused me great inconvenience and more than that, frustration. Please help.

I shall be extremely thankful.

Regards.

alessandrogini1
Participant
#0

Hi there,

I do not manage to work on tagDiv composer anymore.
The top bar looks weird and the composer never actually starts.

Please check the video:
https://www.loom.com/share/a3990b18fa33449b90ef25ca92a177c3

Also, please notice that ALL the plugins are deactivated but

tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Opt-In Builder
tagDiv Standard Pack

How can I fix this??

Thanks

Anamaria
tagDiv Staff

Hello,

Please make sure that you have the tagDiv Shop and Woocommerce plugins activated.
You can import from Cloud Library on your page -> https://i.imgur.com/056P42f.png-> https://i.imgur.com/Xwb3E5T.png. The block will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/ddupL4m.jpg

Thank you!

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