Search Results for 'update'

Hello all,

Please ensure that you are using the latest version of the theme ->Newspaper 7.0.1 and also, please make sure that you have updated all your plugins to the latest version of the theme ->Social Counter->4.0, Visual Composer -> 4.11.2, clear all your caches and check again the results.

@Jose, I have checked your website and I saw that your Social Counter are working fine now.

Thank you for your understanding!

Hello paolobabaglioni,

For more information about how you can make your update of the theme, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding!

Hello dollarnnaire,

Please ensure that you are using the latest version of Visual Composer 6.11.2 and also, you have updated to the latest version of Social Counter which is needed to be on 4.0 for better results. Try to clear all your caches and test it again and check the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello,

If you use version 3.8.4 then the update process is more ‘complicated’ as the update script will only work from newspaper 4. We have not tested the script from an older version than version 4. The best thing to do its simply delete your theme, install the new version fresh via ftp and then run the update script. If the script will not run, then the elements on your site that do not render due to the old shortcodes will have to be replaced with the current elements.

Thank you!

Hello saggel,

Unfortunately, this feature was not implemented in new our latest update, sorry! In a future update, it is possible but we cannot say for sure if it will get done in the next update because it is not a simple task and also, we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.

Thank you for your understanding!

Hello j4riv,

Just in case, you will have to do a full backup to your all data for more safety. Also, please notice that all your panel customizations were loaded in MySQL database and you will not loose these. So, if you have some additional customization through code, please notice that to the next update, these files will be overwritten by each new update and you will lose all of these customizations.

Thank you for your understanding!

Hello pbast, Kayra,

Please try to do a fresh install for your side, clear your old version and install again the latest version of the theme only via FTP and ensure that you have fully updated the entire theme, without any errors. Also, please updated again all your plugins, clear all your caches, purge CDN files if you are using CDN and test it again. I have checked on my side and everything seems to work as properly. Please notice that the problem is on your side and not come from the theme.

Hope this helps and let us know how it goes!

Thanks.

Hello mc_kot,

2)At the moment, the single way to change it is how I presented you above. In a future update, it is possible but we cannot say for sure if it will get done in the next update because it is not a simple task and also, we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.
3,4)All the information regarding on child theme support will find int this tutorial, like this -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Please notice that this is not a simple task and is addressed only for advanced users. If you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment and your request is not covered by our support because involve customization services, sorry!
5)Please notice that the speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also, for more information about our speed booster plugin, please check our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
6)Please notice that the cropping system for our theme is the same for all featured image and this will crop the image from center to top. Please notice that you cannot change very easy this system and if you want this, please notice that is not a simple task and involve custom work. If you want to better understand this process, please check this topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
7)Please try to use the offset option for your each block or unique articles for your home page to avoid the twice posts. For more information about this, please check our documentation here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/
8)
Hello mc_kot,

2)At the moment, the single way to change it is how I presented you above. In a future update, it is possible but we cannot say for sure if it will get done in the next update because it is not a simple task and also, we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.
3,4)All the information regarding on child theme support will find int this tutorial, like this -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Please notice that this is not a simple task and is addressed only for advanced users. If you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment and your request is not covered by our support because involve customization services, sorry!
5)Please notice that the speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also, for more information about our speed booster plugin, please check our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
6)Please notice that the cropping system for our theme is the same for all featured image and this will crop the image from center to top. Please notice that you cannot change very easy this system and if you want this, please notice that is not a simple task and involve custom work. If you want to better understand this process, please check this topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
7)Please try to use the offset option for your each block or unique articles for your home page to avoid the twice posts. For more information about this, please check our documentation here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/
8)Please notice that we do not have tested the xcache for server and we have no idea about theme behaviour with.Please notice that you will have to follow the advice from my colleague Bogdan which were given above. For more information about server requirements for our theme, please check here ->
https://forum.tagdiv.com/requirements-for-newspaper/
9)Please notice that these types of settings are not covered by our support because these still depend on only of your hosting provider. The setup is different from one server to another so you may have to look on your host instructions section to see how you can enable it on your site. For more information about this compression please check here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
11,14)Unfortunately, these requests involve custom services and at the moment we are unavailable to provide these type of services, sorry! If you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you.
15)Please try the code below ->>

.td_block_social_counter {
padding-bottom:0!important;
}

16) Try your code with the !important tag. Please try the code below.

.td-related-title .td-related-right {
display: none!important;
}

17)Unfortunately, this is not possible for the sidebar, sorry! This is the default behaviour of the theme and you cannot change it very easy because it is necessary to do some additional customization that involves custom work. For more information about our sidebars, please check here -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you for your understanding.

Hello zumaxb,

Thank you for your suggestion, but please notice that this is the normal behaviour of the theme and this was the developers and designers decision in this case. Probably, in the next future updates, we will develop this way and we will implement it more features but we cannot say for sure if it will get done in the next update because it is not a simple task and also, we have a big list of fixes, improvements and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.

Thank you or your understanding!

Hello MM-Berlin,

I have tested on my side and everything seems to work as expected. Please ensure that you have right updated your theme via FTP, clear all your caches and test it again. Also, please ensure that you are using only our tested plugins to rule out the conflicting plugins if you are using untested plugins. So, if your problem is still there, please provide your website URL and also, provide more useful screenshots with your theme behaviour so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello Kayra,

Please ensure that you are using the latest version of the theme Newspaper (7.0.1), Visual Composer (4.11.2) in order to achieve best results. Also, please clear all your caches and test it again. If your problem is still there after these, try to re-update your theme only VIA FTP, update all your plugins and test it again and check the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello geo782,

Thank you for your suggestion. I have added this of our list of fixes and improvements and in a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Please notice that you can do achieve as you wish if you will use a bit of CSS to do this. Please notice that you have to use a category ID for each category and then you have to add your desired CSS for each category, as you wish. If you want to get the category ID, please check the following steps, like this -> http://screencast.com/t/fklK8Fe2X or like this -> http://screencast.com/t/Td4BPREn and the class for this category is .category-38

Hope this helps!

Thank you for your understanding!

Salut ade,

Recomandarea noastra pentru actualizarea temei este metoda 1, adica prin FTP deoarece este cea mai sigura cale prin care se poate actualiza tema. Zic acest lucru deoarece daca se face actualizarea prin alte metode, pot aparea probleme la instalare si este posibilitatea ca tema sa nu fie complet instalata si sa nu functioneze corespunzator. Te rog sa te asiguri ca ai ultima versiune de tema (Newspaper 7.0.1) deoarece in acest ultim update a fost rezolvata si problema cu related articles. Pentru mai multe informatii despre imbunatatirile temei pentru fiecare update in parte, te rog sa consulti acest link, mai spre sfarsitul paginii la sectiunea CHANGELOG, aici -> http://themeforest.net/item/newspaper/5489609 Deasemenea, asigurate ca ai golit toata memoria cache si testeaza din nou si verifica rezultatele.

Multumesc pentru intelegere!

O zi faina in continuare!