Search Results for 'update'

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ekraft
tagDiv Member

Glad you get some time off, but during normal days – it does seem that you only respond once per day, which is rather slow. Any chance for more updates during a normal day?

Thanks.

freshmademedia
Participant
#0

Hello,
“same procedure as (nearly) every update”: after the last update 11.3.2 the website http://www.cadzand-online.de is not working any more correcly: Regardless of whether I enable the tagdiv composer or not, the site created with WP Bakery Page Builder no longer displays the content. The site uses WP Bakery Page Builder version 5.7. Thank you for a timely solution. Best regards Michael

Calin
tagDiv Staff

Hi EJO14, our them has an automatic update option, but this was added in only in Newsmag v5.
About the forum, this is open for all users that have an account to can check the questions and answers from this forum. Also you can login only if you have a valid license key, so is no need to show it on forum.

After you update the them, did you update/install the theme plugins from Newsmag > plugin, also make sure that the theme requirements are set like in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ in case that there are still some problems make a test using only the theme plugins.
In case that the problems are still persisting, please provide a link to your website to check it or contact us at contact@tagdiv.com provide wp-admin and make sure that you have a full backup, also include the link of this topic in email to identify you.
Thank you!

Anamaria
tagDiv Staff

Hello,

This problem will be solved in the next update, which will be soon.
Also, until then you can contact us by email to investigate the issue.
Due to National Days Off on November 30th and December 1st, our response could be delayed. Don’t worry. We’ll get back to you ASAP. Thank you for understanding!

Thank you!

Calin
tagDiv Staff

Hi,
Yes, you are right, maybe is not 100% but 90% are, to remove the standard pack you’ll need to use cloud templates and for pages you’ll need to replace the simple blocks and grids with flex blocks and flex grids. But before this you’ll need to have a full backup and is no need to set on a different theme during the theme update. When you update the theme via FTP/cPanel, you’ll need to copy and replace only the Newspaper theme (delete the old Newspaper theme and unzip the new one), after the theme is set, you need to go in WordPress > Newspaper > welcome section and update the theme from there. Also because you have an older version, you need to install the tagDiv Standard pack from Newspaper > plugins.
Thank you!

Anamaria
tagDiv Staff

Hello,

To create the mobile page please check this article https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11 – Mobile Templates & Pages)

Thank you!

Calin
tagDiv Staff

Hi,
The problem has addressed but it was only for cloud templates, I think that you are still using standard templates. In this case the best solution will be to use a child theme and set the logo-text.php file in header (to not have problems with files path, you can set all the files from that folder in child theme), in this way will no longer need to set the code after each update.
Thank you for your understanding!

Ernum
Participant
#0

Hello!

Thank you for that awesome work what have you done 🙂

I wanted to ask update from 8 to 11.

I would need to update webpage silently 🙂

Is that right to do?

1) I’ll upload new theme to the FTP.
2) I’ll change current website to Twentyeleven theme.
3) I’ll rename old Newspaper theme to different folder name and new theme to the old folder name (to keep database settings and url-s)
4) I’ll acticate new theme.
5) I’ll install immediately Standard Pack plugin to keep remain settings what I had.
6) Install plugins what I need (td-composer, td-cloud-library)
7) I’ll build new frontpage with td-composer on another page. (So long standard pack holds visual composer premade front page what I had before)
8) I’ll make new header and footer from tagdiv cloud library.
9) I’ll change footer and header and front page.
10) I’ll disable Standard pack plugin and conclusion is that – website is faster? 🙂

Best regards

Mark Gilbert
tagDiv Member

The very slow loading of this morning seems to have been resolved. I got a message on trying to update a plugin that said no connection could be made to the database. Is/was this a Newspaper problem?

This aside, I am surprised, given the simplicity of my installation and the claims of Newspaper’s publicity to find appalling performance scores when I use PageSpeed Insights – https://pagespeed.web.dev/report?url=https%3A%2F%2Fjazzjournal.co.uk%2F

Are the problems they describe a result of Newspaper coding?

Thanks
Mark

EJO14
tagDiv Member

I went through all of the steps above to get the theme updated and now after following the steps my site is down and it shows There is a critical error on this website?? PLEASE ADVISE

EJO14
tagDiv Member

How does this forum not have a private area for credentials? Also, i’ve worked with 100’s of wordpress themes that all easily can be updated from within admin, why is it such a process to update Newsmag??

jastrz
tagDiv Member

If I have a theme installed or if I don’t have a page update button in the Theme Panel.There is such a button in the creator’s video because he builds the page without the template installed. I can upload the screenshots, but where?

  • This reply was modified 4 years by jastrz.
Calin
tagDiv Staff

Hi Mathewpm20 and alexinmalta, the logo are not updated because those are not set in the right place. our theme is a frontend theme for most of elements and changes, so you’ll need to use the tagDiv Composer to edit the page and click on the logo, and from there you’ll be able to change it -> https://forum.tagdiv.com/add-logo-newspaper/
I hope this will help you!
Thank you!

adminTD
Participant
#0

I know amp designed for delivering content to mobile users, but normally when opened via desktop .. amp can working too .. that css is broken on dekstop amp

https://techdaily.id/amp
or on single
https://techdaily.id/cara-update-windows-11-di-realme-book/amp

best regards

fonetechcz
Participant
#0

I was trying to switch one web to Newspaper theme and after activating td-composer got total crash with 500 Internal server error both front/back end. It is caused just by activating composer, disabling it fixes problem – but theme doesnt work ofc. Using latest version 11.3.2

Tried removing all other plugins to avoid possible conflicts, but situation remained same. Requirements for theme should be ok:
PHP Version 8.0.13
WP Memory Limit 256 MB
PHP Execution Time 300
PHP Max Input Vars 5000

Only problem is that WP doesnt have direct access to files and using ftpext, but didnt have any problems with that on my other websites run on same hosting. Only difference is that other sites have older PHP, here is new 8.0.13.

After activating WP Debug I got this message

Fatal error: Uncaught TypeError: ftp_fget(): Argument #1 ($ftp) must be of type resource, null given in /var/www/mysite/www/wp-admin/includes/class-wp-filesystem-ftpext.php:146 Stack trace: #0 /var/www/mysite/www/wp-admin/includes/class-wp-filesystem-ftpext.php(146): ftp_fget() #1 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php(342): WP_Filesystem_FTPext->get_contents() #2 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(1977): tagdiv_theme_plugins_setup->theme_plugin_has_update() #3 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(1836): TGM_Plugin_Activation->does_plugin_have_update() #4 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(422): TGM_Plugin_Activation->is_tgmpa_complete() #5 /var/www/mysite/www/wp-includes/class-wp-hook.php(303): TGM_Plugin_Activation->init() #6 /var/www/mysite/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #7 /var/www/mysite/www/wp-includes/plugin.php(470): WP_Hook->do_action() #8 /var/www/mysite/www/wp-settings.php(578): do_action() #9 /var/www/mysite/www/wp-config.php(104): require_once(‘…’) #10 /var/www/mysite/www/wp-load.php(50): require_once(‘…’) #11 /var/www/mysite/www/wp-admin/admin.php(34): require_once(‘…’) #12 /var/www/mysite/www/wp-admin/plugins.php(10): require_once(‘…’) #13 {main} thrown in /var/www/mysite/www/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146

SikanderZaman
Participant
#0

my website name is TimeWires.com
i am facing logo issue on mobile devices
i changed logo file many times and updated again and again removed cache and also checked through private browser but logo is not getting updated on mobile version please fix this bug and this issue facing from last 2 months after try many times i created this topic
mobile screen shot
https://prnt.sc/210820d

Calin
tagDiv Staff

Hi greglux,
If the code is set in the theme panel, then it will be safe when you update the theme, only the changes in the theme files will be lost.
Thank you!

Calin
tagDiv Staff

Hi,
Thank you for contacting us!
I checked your website and cloud header and footer seems to be set -> https://i.imgur.com/isbRPk6.png but, maybe you set them in the time. I’ll like to have some more details about this situation, in this way I can have a clue about what happened. Can you please provide some more details, did you made some updates? Maybe you installed a plugin, changed a demo or something? Usually, those are cases when the tagDiv Cloud Library can be disabled and display default header and footer.
Thank you!

Bettina
tagDiv Staff

Hello Pawan!

The settings from Theme panel are useful for the default templates. If you have the latest update of the theme and your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active (Newspaper -> Plugins).
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can request a refund here: https://themeforest.net/refund_requests/new It will be reviewed as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello @mjkc!

Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Unfortunately, in our theme we do not have dark mode and light mode. Only dark demos which you can find in the Newspaper -> Prebuilt Websites.

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for understanding!

Calin
tagDiv Staff

Hi,
That problem is from this code
if (is_multisite()) {
$main_dir_path = $main_theme->theme_root . ‘/themes’ . get_template_directory();
}
That was added on wp-content/plugins/td-mobile-plugin/td_mobile_theme.php what you need to do is to comment it and after that the problem will be solved -> https://i.imgur.com/KuR564I.png
In the next theme update there will be a theme option to use that code or not.
In case that there are some problems, please let us know!
Let me know the results!

Calin
tagDiv Staff

Hi Gundud,
On our demos we used more steps, but, all of them are in our guides:
For example we do not use external resources.
Use a cache plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Optimize the website: this can be done using an extra plugin https://forum.tagdiv.com/autoptimize-install-configuration/ or using our guide with CSS Analyzer -> https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Use a Cloudflare (CDN) ->https://forum.tagdiv.com/cloudflare-cdn/
I hope this will help you!

ermannaro
tagDiv Member

Hi, I try to explain myself better.
I’ve always used amazon affiliate links on my site and the code is autogenerated by amazon.
The iframe has always shown up fine in the pages without doing anything.
Now since a few days, (I don’t know if after the last update), I got out the borders on all the hundreds of iframes contained in the hundreds of articles of the site.
So I couldn’t edit any single iframe, and anyway it seems that already the iframes contain frameBorder=”0″ and even adding scrolling=”no” the iframe keeps both borders and scrolling.

Strange thing is that the iframe in editor mode displays fine:
https://tinyurl.com/y3puf8ub

This is iframe in image:
<iframe style="width: 120px; height: 240px;" src="https://rcm-eu.amazon-adsystem.com/e/cm?ref=qf_sp_asin_til&t=karmaweb-21&m=amazon&o=29&p=8&l=as1&IS1=1&asins=B01NAASUGT&linkId=00e79f71f5cc507353aef3ded3894b50&bc1=ffffff&lt1=_blank&fc1=333333&lc1=d143be&bg1=ffffff&f=ifr" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">
</iframe>

greglux
tagDiv Member

Hello,

Thank you for your reply.
FYI, I added these lines under the Appearance/Themes/Customise Newspaper theme/Additional CSS

a:focus {
border: 3px solid #4db2ec;
}
div.lg-link-item a:focus,
div.sm-link-item a:focus {
display: flex;
}

It seems to solve the problem. Can you please let me know if this will be overwritten when the theme updates?

Thanks.

Bettina
tagDiv Staff

Hello @wesquibel2!

I think that you use Mobile Theme plugin, then there is no setting there in order to achieve that. Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

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