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great1212
Participant
#0

The new update of theme version 8.8.2 regular demanding the theme key and sometime show theme is not registered. Why it is happening?

Simion C.
tagDiv Staff

Hi,

The flex block does have an option to display the whole post meta above the thumbnail
https://www.screencast.com/t/pHYtwWPk
You could use flex blocks instead of predefined blocks. Doe to their flexibility, one can build entire pages with flex blocks
https://demo.tagdiv.com/newspaper/flex-block/

The subtitle can be positioned anywhere in the single post page. Drag and drop it in the location that you want
https://www.screencast.com/t/BQWfdagWzlZl
That is easily done with the cloud library plugin and tagDiv composer, post template can be design in many ways
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
More beautiful templates will be added in coming updates, for posts as well.

Thanks

Simion C.
tagDiv Staff

Hi,

Do you use an older WPBakery plugin with a newer theme, or maybe old theme with a new WPBakery version? Try to use the WPBakery provided in the theme package you currently have installed
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If you have a purchased license for the WPBakery page builder, use the same version as in the theme package. Don’t update the plugin unless the same version you update to is provided with the theme.

fkstories
tagDiv Member

Hello Catalin,

Thank you for your reply.
1) Then if i make any update with child theme i will not lose any content or CSS right?
2) Because you did not have already Child Theme i create one with this plugin “Child Theme Configurator” is it ok? Is there any way to check if my child theme works correctly?

Thank you in advance!

Catalin
tagDiv Staff

Hello fkstories,

If you want to make some custom changes in the theme, notice that we recommend using the Child Theme, because if you will edit the actual core files of the theme with your changes, when you will update the theme, all the files will be overwritten and you will lose these changes. For more information about Child Theme, please consult the following useful guide from here -> https://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/ and here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps!

Thanks for your understanding!

OFFROAD
tagDiv Member

Hi Simion,

now I update everything and the google fonts can be deactivated. So this problem is solved. 😉

But when I change the fonts in the header or the main menu – it doesn’t matter which font or custom font I use the result is always the same. The desing of the the fonts doesn’t change. I changes from the design I want to another when I deactivate the google-fonts. But the new design what I don’t like can’t be changed.

What can I do?

Thanks
Sascha

Simion C.
tagDiv Staff

Hi,

Now Twitter displays accurate information from what I can see
https://www.screencast.com/t/6hlMqYfv9ow
As in most cases, it probably was a caching issue. After updates try to clear the cache.

Catalin
tagDiv Staff

Hello Daniele,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results. Also, check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Keep in mind that the TD Composer has been fully tested and should works as expected, without any problem.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello share24,

Do you have updated the theme with the plugins which come bundled with the theme? Do this, clear all the caches and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), CPanel access so we can take a closer look at your setup page. Provide there the link to this conversation so we can quickly identify you.

Thanks for the message!

fkstories
Participant
#0

Hello,

Because there is no a Child Theme i tried to create one with this Plugin “Child Theme Configurator”.
In comments section in theme forest your collage told me that i do not need a child theme.
If i do not use the Child Theme and i use the Default i will have problem when i want update the Theme or i lose custom CSS?
Also if your theme need some changes in PHP how can i make without Child theme?
Thank you in advanced

booksama
tagDiv Member

Sure that would be true unless you are doing the worlds best cacheing because your site is getting thousands of hits a second sometimes cause you have hundreds of thousands of visitors on push notifications. In which case many times it would show up for all your users not just those with author permissions.

Can you provide a real fix for this? Something I can put in my child functions.php or that is in the admin controls. I am not going to be able to update till I have somthing.

Victor
Participant
#0

Hi, I have installed the last update of the newspaper theme, clear caches and re-install the social pluging, but twitter counter is standing in 3400 since two months ago. https://www.premarathon.com/ The other two are ok (FB and YT)

Daniele
Participant
#0

Dears,
I installed newspaper 8.8 and my website is gone immediately off line. I cancel all plugin e transfered again with ftp and the problem is the td-composer plugin.
I fallow the instraction on the webpage (https://forum.tagdiv.com/how-to-update-visual-composer-plugin/) but the site is gone off again and now I cannot find even the plugin folder in ftp.
I need a solution from an author but cannot find even the e-mail !
How to solve the problem? Web site cannot stay off line for that!

Daniele

fastgrowingtrees
tagDiv Member

Hello,

I update to 8.8.2 and the site’s instagram images are not showing: https://www.fast-growing-trees.com/blog/

Guidance is much appreciated, thanks.

Simion C.
tagDiv Staff

The author templates will not show in the post templates selection screen, only post templates will show there. Currently the author templates can only be applied like this for all authors
https://www.screencast.com/t/R4kvYMOcbd

In the coming update there will be an option to set a different author template for each author instead of a general one.


@maydo80
Yes we are here, we try to answer all topics as soon as possible. The sorting order of the forum topics is by oldest, older topics will be read first. That would be fair for all users.
Replied in your own topic.

VisArtCBR
tagDiv Member

Update: I tried a single post template and it worked. The ones I couldn’t get to show up in the post template selection screen were:

– Author Template 9
– Blank – Author Template

When editing those two templates, some of the modules were not working either (e.g. There was no box to edit a title, content).

Catalin
tagDiv Staff

Hello wuchungpong,

Ensure that you are using the latest version of the theme, all of your plugins have been updated, clear all the caches and check the results. If you are using some untested plugins, try to disable all of these, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.

Thanks for your understanding!

Simion C.
tagDiv Staff

I believe those files are not supported to be modified through the child theme, that means you will have to modify theme directly. Make a backup of them and replace the new ones after a theme update.
Before doing that however, be sure to first check if they appear in the list of modified files provided in the theme changelog, maybe they will be modified on our part as well.

perfurt
Participant
#0

Hi,

After the latest update of Newspaper Safari on iMac has started showing 3 instances of “wp-booster” error messages on the front page og my website:

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: tdm_top_bar_template_1 is not set.
/home/c247new3/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace

Worked fine until the update was applied.

Kind regards

Peter
Admin
http://www.24-7news.dk

Catalin
tagDiv Staff

Hello rstreng,

Ensure that your Instagram plugin has been updated to the latest version of it. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello AbrahamCinta,

Please make sure that your Social Counter has been correctly updated to the latest version of it. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide CPanel access for more deeper investigations.

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

I see what you mean, it waits for a few seconds than loads the page all at once. Maybe the total cache is doing this, I don’t have a guide I could provide you to configure it. Check online guides for a better configuration of the cache, try different settings.

We recommend the WP super cache however, you could also give that a try
https://forum.tagdiv.com/cache-plugin-install-and-configure/
The guide needs to be updated, some settings were renamed but they are still the same. Make some tests with this plugin if possible.

brianneh
Participant
#0

Hi there!

I am using the Newspaper blogger theme, and I can’t figure out how to go in and edit the URL for the social icons that come in the theme. I’ve tried updating the widget, but it hasn’t changed. Where do I go to update links?

Issue #1 Screenshot
Social icon menu
Issue #2 ScreenshotSocial Icon Menu Footer

rstreng
tagDiv Member

I have updated the Theme (http://prntscr.com/kctlzj) however it still not showing any followers: http://prntscr.com/kctmmb.
Yes I have cleared the cache.
Thank you.

Simion C.
tagDiv Staff

Hi,

Seems to mention that malicious code is found in some theme files. What exactly are you testing with? I see that the base64_decode is mentioned, the theme does use such a code (not only since the latest update) but that would not present a problem in this case.

So this would be classified as a false-positive. You can read this guide for more in security practices
https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

If there is a problem or unusual and unintended behaviour follow the steps mentioned in the topic. Also search online for more possible causes and solutions.

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