Search Results for 'update'

Hi,

There will be problems when both composers are active, some elements will not work properly. Deactivate the tagDiv composer in this case and everything will look and function as before.

Note that the tagDiv composer will be activated automatically when the theme is updated.

Thanks

Indeed, the category templates can now be created with the tagDiv composer and cloud library plugin, use any elements available. We will add more beautiful ready made templates in coming updates.

So you are referring to this menu? – https://www.screencast.com/t/IatOqgCMPu
That seems to be made with a plugin or some other implementation, can’t say exactly. You could use the list menu element instead
– https://www.screencast.com/t/4u8sycOspJ

The thumbnails in the post loop section in the cloud category templates can be modified, the loop uses a flex module
– https://www.screencast.com/t/JFgzUSts

From what I can see the counter displays accurate information now
– https://www.screencast.com/t/HYexcAqb

When the theme is updated the social counter and tagDiv composer plugins should update automatically, it seems however that this fails sometimes. If that is the case they will deactivate themselves and an “Update” button should be displayed here for the plugins
– https://www.screencast.com/t/ZR5e0B08Fl
Once you manually update the plugins would work properly.

If you use WPBakery and the tagDiv composer simultaneously, in some situations there might be problems. But not with the social counter, that would work with either of them.

Hi,

The number of followers would not be an issue, some examples
– https://www.screencast.com/t/4KH7FeCsZS
– https://www.screencast.com/t/kkRadHpkY

We plan to update the social guide, indeed now the Facebook counter requires only the ID to be entered. The ID you mentioned it does not work for you, works in my test.

If you tried with the ID you need and no values are displayed, we could take a look at this. Send us an email at contact@tagdiv.com and provide admin access. Include a link tot his topic in the email.

Thanks

Hi,

There are plans to update the guide, sorry for that. The settings would be the same, only renamed.
The non-logged users will be served a cached page, so the random sorting will not work. You could set a timeout before the cache is automatically cleared
– https://www.screencast.com/t/2QGTDvOOU
When the time runs out the cache will be cleared and the blocks that use a random sorting should display other posts.

Thanks

Hi,

Unfortunately, we cannot say an exact period of this. Follow our Theme Forest page in the changelog section because there will be announced every update.

Thanks.

Hello ryehillmedia2018!,

Please try to update the theme to the latest version of it via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Ensure that you have correctly set up the Social Networks from Theme panel. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Hello Duane D Miller,

If you want to have a video under the featured image in a post, you should simply add the YT video URL at the post content, like this -> https://www.screencast.com/t/u5rZHsynn38 and the result is here -> https://www.screencast.com/t/tyM0eW9ZF70
If you want to use the Featured Video, notice that our theme has some post templates intended for this purpose such as -> https://www.screencast.com/t/H0tBkA6FI Notice that our theme will automatically create the featured image from the cover of your Featured Video as you can see in the above screen. You can remove that featured image and replace it with your, click update, clear all the caches and check the results.

Hope this helps!

If is not what you mean, provide more details about what exactly you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

That is quite an old theme version, you must also be using an old WordPress version. You should consider to update everything, theme, plugins, WordPress.

It is highly recommended and good practice to update as soon as possible and available. This way you will benefit from increased security and new features, compatibility and other factors
– https://codex.wordpress.org/Upgrading_WordPress
– https://www.wpbeginner.com/beginners-guide/why-you-should-always-use-the-latest-version-of-wordpress/

Check the changelog at the bottom of the page on themeforest to see the many fixes, also huge number of new additions in the theme. Consider to update to the latest version
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Review the new theme requirements guide as well
– https://forum.tagdiv.com/requirements-for-newspaper/

I can’t access the screenshot you posted – https://www.screencast.com/t/RVhkji6gomu

Older theme versions are not available for download. Through themeforest only the latest version can be downloaded which at the moment is 8.8.2.

We don’t provide such older versions for security issues and maybe WordPress incompatibility.

Thanks

Hi,

Try to update to the latest version of the theme, and Twitter will work
– https://www.screencast.com/t/KIPQ5j7bC

If you don’t want to update try the social counter plugin from here
– https://forum.tagdiv.com/topic/twitter-follower-count-is-0/

Thanks

Hi,

That issue is quite common with WordPress, a simple Google search for the message would be enough to see that. It is not specific to a theme, it may happen regardless of theme used. For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Contact your hosting provider if needed and ask them to make changes as the guide suggests.

Also note that the most recommended and reliable method to install a theme is by FTP
– https://forum.tagdiv.com/install-via-ftp/
This is also used to update, install plugins etc.

Thanks

Hi,

Try to update to the latest version of the theme, and Twitter will work
– https://www.screencast.com/t/KIPQ5j7bC

If you don’t want to update try the social counter plugin from here
– https://forum.tagdiv.com/topic/twitter-follower-count-is-0/

Thanks

Hello SVF Sweden,

I have inspected your website on mobile devices and I saw that your menu is not present.
-> https://www.screencast.com/t/9SBw8czF Please notice that it seems that you have a lot of errors through your console which affects the theme functionalities. All of these can happen due to your old version of the theme used by you and because of the use of multiple untested plugins which might interact with the theme core files and causes a lot of unknown issues. Please remove all of them, leave just to active only the plugins that come bundled with the theme core files, update the theme via FTP way to the latest version of it which is 8.8.2, clear all the caches, purge CDN files and check the results. Before making the theme update, we highly recommend doing a full backup to your database to avoid losing all of your data.

Hope this helps and let us know how it goes!

Thanks for your understanding!