Search Results for 'update'

Filter documentation: All themesNewspaperNewsmagApiTutorials
Results from the Forum
tageldart
tagDiv Member
Page doesn't scroll after load on Mobile - reply
#236384
May 31, 2018 at 12:54 pm

Hi Simion,

Thanks so much for getting back to me. The problem appears to be intermittent, as also there are times when it loads for us. We’re working on isolating the issue on our side – it is possible there are other issues unrelated to any theme specific problem. We also tested on Android/Chrome.

Thanks for the response – if the problem arises again, or we find what created it, we will update here.

Simion C.
tagDiv Staff
Composer in category pages - reply
#236377
May 31, 2018 at 11:45 am

Hi,

At the moment that is not possible unless manually inserting the block shortcode in the category template file.

After the coming update, that will be possible. There will be changes to how the category templates can be created by users, so placing a block in the category page will be a simple task.

Thanks

@Sean
Participant
Page Title As Alt Text For Featured Image - topic
#0
May 31, 2018 at 11:37 am

I’m looking to use the page title as the alt text for the featured image. I understand to do this, all I need to do is to update the_post_thumbnail() to the code below. The question is.. where do I find the_post_thumbnail()?

$title=get_the_title();
the_post_thumbnail( array(150, 150),array( 'alt' =>$title) );

Thanks in advance!

Catalin
tagDiv Staff
Featured images not showing in article - reply
#236368
May 31, 2018 at 11:10 am

Hello toimitus,

Please update the theme to the latest version of it (NP 8.7.5), remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Totelae
tagDiv Member
Two problems to solve - reply
#236365
May 31, 2018 at 11:05 am

1- Wow thank you Simion I forgot to check here ! I removed it, it is still not appearing in gtmetrix, I guess it takes time.

2- When I said it was not convenient, I meant in term of customization (colors etc). I let like this, and I’m waiting for next updates.

Thank you again for the support, fast and effective !

Simion C.
tagDiv Staff
Update from Newspaper 7.4 to latest version - reply
#236349
May 31, 2018 at 10:24 am

Try as many things as you can, temporarily remove all codes, at least we can rule that out. Try to re-install the theme again by FTP, maybe something happened during the update
– https://forum.tagdiv.com/install-via-ftp/

If nothing works, we could also take a look. Send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel as well if possible. Include a link to this topic in the email. Let us know.

Catalin
tagDiv Staff
Social Media Share Icon - reply
#236343
May 31, 2018 at 10:12 am

Hello Steve To,

I saw that you have using an older theme version (8.7.4) and the latest one is NP 8.7.5. Please update it and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Simion C.
tagDiv Staff
Two problems to solve - reply
#236338
May 31, 2018 at 10:03 am

Hi,

1. Check in the theme panel background section here
– https://www.screencast.com/t/qbhoLnBM
Remove/replace/re-add the image found there, then check if the problem is solved.

2. You would probably be better to use a simple text element to embed the form, then all your fields will be displayed. The newsletter widget may not display all your fields, only the email. Our plugin is at the beginning, it will receive more updates in the future. Try placing the form in a text element and there should be no problem.

Thanks

Simion C.
tagDiv Staff
Search Icon - reply
#236331
May 31, 2018 at 9:18 am

Hi,

The search icon is not supposed to be below the menu. If you recently updated from an older version, please clear all caching you have, as well as CDN if used (purge cache).

Also try to click on save settings in the theme panel and check if this solves the problem. Let us know.

Thanks

Mucha K
Participant
How To Take Advantage of new add ons - topic
#0
May 30, 2018 at 11:34 pm

Hi there

I have a few questions.

When I was reading about the new update, I read that you could now make your site fill the screen- means no bigger white border around the site, I just can’t see where in the back end I can make this happen.

I redesigned the mobile site to reflect the desktop, but whenever you go on it via let’s say our twitter account (@FashNerd), it is not the edited version but the Newspaper 8 version that people see. By this I mean the footer is Newspaper and the heading is black instead of the preferred pink.

Help, please!

toimitus
tagDiv Member
Featured images not showing in article - reply
#236290
May 30, 2018 at 7:56 pm

Update: I have disabled plugins one by one, no improvement. I disabled and removed Visual Composer and reinstalled it from the theme 8.2 package, no improvement.

Laimonas Naradauskas
tagDiv Member
Footer categories - reply
#236278
May 30, 2018 at 6:08 pm

Hi,

So I’ve updated the theme to 8.7.5 but social counter still not working.

I know I’ve got the latest version as there is only facebook id now, instead of the app.

I just keep getting 0 fans for both facebook and twitter.

Interestingly I was getting correct facebook users on the development server.

Are there any specific requirements for the server to get the correct numbers?

social counter issues

Thanks,

mateusnds
Participant
TIMESTAMP - topic
#0
May 30, 2018 at 5:07 pm

hey, hello.

I need help to configure time stamp of my site to google news accepted format,

Som i need to show:

30/05/2018 09h00 Updated 30/07/2018 10h00

claudiuX
tagDiv Member
Update from Newspaper 7.4 to latest version - reply
#236256
May 30, 2018 at 4:50 pm

I’ve tried last night to deactivate tagdiv composer.Whitout success.

I have some custom html (but just some code from facebook apps and trafic.ro tracking,i don’t think that those affect the webpage) in admin area
Also i have some adsens adsense ads and other banners in theme panel/Ads.Maybe i should try deactivate them?

It was realy weird.I’ve made other updates from 6.x to 7.x without issues.The theme requirements are all green,in the status page.

Simion C.
tagDiv Staff
Social media widget stuck - reply
#236235
May 30, 2018 at 3:56 pm

Hi,

There are currently some issues with the Twitter counter, it will not count anymore. We provide an updated social counter plugin. Deactivate the one you currently use and install this one
– https://www.filedropper.com/showdownload.php/td-social-counter_1
Then twitter should display accurate information again
– https://www.screencast.com/t/IFFLJiyitX0P

Thanks

Simion C.
tagDiv Staff
Footer categories - reply
#236233
May 30, 2018 at 3:53 pm

Hi,

No need for additional information to configure Facebook, since theme version 8.7.4
– https://www.screencast.com/t/pMvQqgS5eXPB
Now only the ID has to be entered
– https://www.screencast.com/t/Sie1ueXB1
So please update the theme and theme plugins to the latest version and there should be no problem with Facebook. Twitter also stopped working, we provided a new social counter plugin to fix it, until a new theme update is released. This is the plugin
– https://www.filedropper.com/showdownload.php/td-social-counter_1
That should get Twitter working again
– https://www.screencast.com/t/TZMllLRir6uQ

Here is an update guide that you can follow
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Catalin
tagDiv Staff
Problems setting tagdiv counter for facebook - reply
#236209
May 30, 2018 at 3:06 pm

Hello Mechenzy,

Please update the theme to the latest version of it which is NP 8.7.5.

Thanks.

soluzioneveloce
tagDiv Member
Remove date in search results - reply
#236201
May 30, 2018 at 3:00 pm

Ohh Simion, thank you very much. In the article I wrote today there wasn’t the date. Your screenshot saved me.

A last question: how much time it takes google to update those articles already indexed that have the date in search result? How can I spped up the process?

Thank you very much.

Simion C.
tagDiv Staff
Website suddenly goes down - reply
#236194
May 30, 2018 at 2:56 pm

Hi,

It seems that only the header is displayed, the rest is empty. Please check the theme requirements here
– https://forum.tagdiv.com/requirements-for-newspaper/
Re-install the latest version of the theme (8.7.5) by FTP, it is the most reliable method
– https://forum.tagdiv.com/install-via-ftp/
Update the theme plugins manually if needed, the composer should update automatically but sometimes it fails
– https://www.screencast.com/t/N2UOiiKkdBDA
Let us know the results.

Thanks

greenerideal
Participant
Search function not working after latest update - topic
#0
May 30, 2018 at 2:41 pm

After the latest update the search icon in my menu bar is not working in Chrome or iOS Safari.

It works fine on macOS Safari.

Can anyone help identify the problem?

Link to site: greenerideal.com

Thanks,

Ian

Simion C.
tagDiv Staff
Update from Newspaper 7.4 to latest version - reply
#236181
May 30, 2018 at 2:32 pm

Hi,

For such an old version you most likely used Visual composer. Please deactivate the tagDiv composer after you update, this will be activated automatically when the theme is updated or installed (since it’s introduction in 8.0).
When both are active there could be layout problems.

Also it is important to check the available resources in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/

Update by FTP, this is the most reliable method
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If you have code in the theme panel, or you use a child theme, deactivate them because the code could be outdated. After the update do not make any modifications to the theme files. Clear caching, clear CDN if used, clear your browser cache as well.

You can use the manual activation if asked again
– https://www.screencast.com/t/NXhtb0Vtn

Thanks

Simion C.
tagDiv Staff
Hide Ads from specific post – something like NSFW tag - reply
#236175
May 30, 2018 at 2:17 pm

A plugin to manage ads would be easier then modifying code in the theme files, modifications which will probably be lost if you update the theme. You could give that plugin a try.

In a coming update there will be changes to how the post templates are created. So you will be able to control the ads that display on posts better. For example you can create a post template and use that for posts where you don’t want to display ads. And another one for the posts you want to display ads.
There shouldn’t be long now before the update will be released, with these new features.

Thanks

Simion C.
tagDiv Staff
Fatal error after 8.7.5 upgrade with td_composer active - reply
#236161
May 30, 2018 at 1:33 pm

Hi,


@avinashiitd If anything the theme and theme plugins are more optimized in the latest theme version, than previous versions. Please check the theme changelog (bottom of the page) to see what changes and fixes have been made from 8.7.2 to 8.7.5
– https://themeforest.net/item/newspaper/5489609
Also in terms of GDPR, the 8.7.5 version is compliant.

So you should consider updating to the latest version
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If that error is still displayed despite the theme system status set correctly, you could also contact your hosting and mention it to them. Maybe there still is a limitation somewhere.

Thanks

Simion C.
tagDiv Staff
Embedded facebook post has italian laguage buttons - reply
#236141
May 30, 2018 at 11:35 am

Hi,

Unusual issue to say the least. You could create a child theme, add code to the functions in the child theme. That will not be lost if you for example update the theme. A child theme is not difficult to install
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Simion C.
tagDiv Staff
tagDiv Social Counter v. 4.1 breaks site with Newspaper 7.7. - reply
#236084
May 30, 2018 at 8:34 am

Hi,

All other plugins and WordPress are up to date, and the theme and theme plugins are not. Older theme and plugins may not work with the latest WordPress. There were many fixes made after a few WordPress updates, in the theme (above version 8.0) so you are missing those.

So that theme version with it’s plugins and latest WordPress may simply not work properly. However that may not be the cause of the problem you are describing. Images not loading could be server related or caused by possible conflicts of plugins or maybe theme modifications or child theme.
You could check with the browser inspector by inspecting a page where there are problems, eventual errors are displayed in the console.

Thanks

Viewing 25 results - 24,126 through 24,150 (of 45,280 total)
1 2 3 … 965 966 967 … 1,810 1,811 1,812