Search Results for 'use visual'

Hello,

Please disable all your plugins except visual composer, clear your cache and purge cdn files if you use it. This could be a plugin conflict so please let us know if the problem is still there afterwards.
As a note, the smart sidebar will not be removed from your homepage if it was added in visual composer on the row. If this is the case, you will need to remove this class from the row settings: http://screencast.com/t/uaxcHcEL.

Thank you!

Hello nusagrunge,

I’ve checked your website and I saw that you have some problems. Please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme. If you are using the Photon plugin (Jetpack) please try to disable because does not work properly with our theme and we do not recommend it. Also, this is known to be a problematic plugin and you should find an alternative. I will recommend you to use a WP Smush, as you can see in our documentation, here: https://forum.tagdiv.com/how-to-make-the-site-faster/.

After this changes, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!

Hello,
This usually happens when there is a conflict with the theme js. Usually plugins cause this error. Some plugins might not work with our theme anymore (in the current version) even if they worked in version 4. Please try to disable all your plugins except visual composer and check your site again. (also clear cache)
Thank you!

Hello fergusga,

This usually happens because of lazy load animation which’s script conflicts with some of the installed plugins and also, your plugins might cause a conflict with this in the latest update. You can make a test…if you will disable all your plugins, except Visual Composer, of course, and activate the lazy load, this kind of issue should not appear on your side.

Thank you for your message!

Hello rentaguide,

First of all, please try to disable all the active plugins and install only the plugins that come bundled with our theme. You should update to your Visual Composer to ultimate version (4.8.1). Also, you can read this: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

After this changes, if your problem is still there, please try to update your theme to ultimate version.

Before to update, please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups

After this, you can use the ftp method from theme’s update guide to uploading theme’s files and remove the previous theme files before uploading the most recent ones then test this again and let us know how it goes.

You can find a video tutorial on how to do this in theme’s update guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for the message!

Hello,

Unfortunately there is no option for this. You will have to edit the theme core files in order to implement such an feature. You can use a do_shortcode function and use a visual composer single image element shortcode like so:
Add a single image element and place your image inside it. Use the settings for the block element to adjust size and other options: http://screencast.com/t/cII3MReWUA then enter classic mode and text mode to get the shortcode for the element: http://screencast.com/t/yxQaVF8PM
Then you can use this code: $buffy .= do_shortcode('enter visual composer element here');
You have to place the code in the smartlit file corresponding to the smartlist you use: http://screencast.com/t/saAZIJFjaAsn
This will make an image appear on the bottom of every slide. Just adding one image on the end of the smartlist is not so easy to do from the code as smartlists are based on a loop.

Thank you!

Hello insidestl,

You should use a block 15 as sidebar, in Visual Composer to achieve as you wish. The result you should see here:
http://screencast.com/t/OJxTisgpP For more information about sidebar, please check our documentation here: https://forum.tagdiv.com/sidebars-tutorial/

Hope this helps and let us know how it goes!

Thank you for the message

Hello,
Unfortunately we are not familiar with that particular tool you use. First you can try it without any plugins (except visual composer) to rule out plugin conflicts. Next check for any redirect software or rule in htaccess.
Another thing you can try is use https://www.google.com/webmasters/tools and check your website for errors using their tool to see if the issues are the same ones as your tool.
Let us know how it goes.
Thank you!

Hello NickSi,

Please provide your URL website so I can inspect it closer. Also, please provide more details about your problem. (some screenshots would be useful). I need to know these details so I can be able to provide a more accurate response. Before this, please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and try again.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
Please try to disable all your plugin except visual composer, clear cache and purge CDN if you use it. this way you can rule out any plugin conflicts that might affect visual composer. It could be the seo yoast plugin as we had reports of the new version not being compatible with visual composer in some cases. If this is the case, you need to revert to a previous version of yoast.
Let us know how it goes.
Thanks.

Hello rodrigocarlos,

Unfortunately, there is no option to add more social sharing option to our social icons. You can add only the Google+ social link from Visual Composer->Social Counter Settings, like this http://screencast.com/t/SDZXd2A4ivg but not the rest LinkedIn, Pinterest, etc. on our theme.
It is possible to add this but is not a simple task and it is necessary to make some customization in back-end and also, better coding knowledge are required. If you are not aware, about the steps, I consider hiring a freelancer/developer to do this for you, because we do not provide Custom Work for the moment, sorry.

P.S We add these things/suggestions to our list of fixes and on near future/updates, it would be possible to implement it in our theme, as well. Our developers will decide these things.

You can use this topic as a reference to see how it can be done: https://forum.tagdiv.com/add-a-new-linkedin-button/ – https://forum.tagdiv.com/topic/i-would-like-to-edit-the-social-media-share-buttons/

Sorry for the inconvenience and thank you for your understanding!

Hello,
It can be a number of things when a sidebar behaves unexpected. It ca be a plugin conflict. Please try to disable all plugins except visual composer and check the sidebar again.
It can also be the way you created it. Pleas make sure there are no open html tags. This simple mistake can cause a whole number of errors. Try to recreate your sidebar widget and see if it still display the same
Let us know how it goes.
Thank you!

Hello willysawa,

You can set the layout to display on 3 columns from Visual Composer, like this: http://screencast.com/t/kemb43HR3jIS
The result you should see here: http://screencast.com/t/6Rg87RWXKZ

For more information about Visual Composer, please check our documentation, here: https://forum.tagdiv.com/how-to-use-visual-composer/ .

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
You need to update your theme to the latest version as many improvements were made since 6.2 :
If you update to WP 4.4. then you need to update the theme as well as some fixes are necessary for their compatibility.
https://forum.tagdiv.com/how-to-update-the-theme-2/
You then need to update the visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And also the tagdiv social counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ as it was modified a bit due to facebook changes.
After all these are done, you can use this guide to improve loading times: https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this helps.
Thank you!

Hello,
The theme was not designed to display full width elements.
If you use a stretched row in visual composer you need to adjust the margin left and margin right proprieties in the row settings: http://screencast.com/t/iAXskKjsb
You can alternatively add a custom class toyour row and use css to target it:
http://screencast.com/t/6mKaGV5zNKy
Then you can use the class assigned with css like so:
.custom-row{
padding-left:20px;
padding-right:20px;
}
Thank you!

Hello,

The smartlist ad is positioned depending on the smartlist you use on the post. http://screencast.com/t/W7ZCy7Ec
Unfortunately visual composer is not tested on posts. It can be used but some things may not align properly. You can try it out and see how it works.
I cannot offer a solution for this except use a different smartlist. The article inline ads will not work with smartlists and changing the smartlist ad position involves editing the theme files.

Thank you!

Hello,
We have no reports on this yet. It is not a known issue. Please try to disable all your plugins except visual composer, clear your cache (and cdn if you use it) and check again to rule out a plugin conflict.
Also try the error on a different browser.
Let us know how it goes.
Thank you!