I verified via email and for me works -> https://i.imgur.com/dE0tLuN.png, and I said to try you again to add the code.

Hello Ken,

I added the login option -> https://i.imgur.com/BrimmlQ.png You can customize the element with tagDiv Composer.
For Captcha, you can change the score and check after.

Thank you!

Hi,

You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Thank you!

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, this issue is for a gallery or a single image?

Thank you!

Hi,

I don’t recommend this method, because when you want to edit the page with tagDiv Composer, an error like this will appear https://i.imgur.com/dDqFdW2.png, you can contact us via email to inspect it, but please delete that code from the WordPress editor.

Thank you!

Hi,

You can reactivate the theme.
Also, please check if you don’t have a plugin conflict.

Thank you!

Hi,

Please disable the mobile theme and AMP plugins, clear the cache and check after.

Thank you!

Hello Luca,

The modal popup has a unique id -> https://i.imgur.com/RZ6UKPP.png
now if you have set that id on another modal popup, you can simply set the modal id, not the page id.

Thank you!

Hi,

Please provide more details.

Thank you!

Hi,

Please add this code .td-crumb-container .entry-crumbs
a, .td-crumb-container .entry-crumbs, .td-post-author-name a
{
color: black;
}
You can create a CSS for that you want to change -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello,

I verified and I see that you managed to solve the issue. I think that was a plugin deactivated, right?

Thank you!

Hello,

If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hello,

Please provide more details about your issue.

Thank you!

Hello,

The option to turn them off can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Hi,

You can change the margin or padding in the tab CSS.

Thank you!

Hello,

Please check what element is there.
If it is a Categories/tags list you can set the ids of categories that you want to show -> https://i.imgur.com/HpI6PWS.png
if it is Popular category you can’t change it https://i.imgur.com/P11UYNX.png

Thank you!

Hello,

You can create CPTs, check our documentation here
-> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
-> https://forum.tagdiv.com/custom-post-type-support/
-> https://forum.tagdiv.com/use-posts-lists-shortcode/
-> https://forum.tagdiv.com/create-frontend-submission-form/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/
-> https://forum.tagdiv.com/custom-fields-support/

Thank you!

Hi,

I verified and on my end, this element works. Can you please provide more details?

Thank you!

Hello,

One of my colleagues will look into this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host

Thank you!

Hi,

There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Hello,

The option to turn them off can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Hi,

You can add it like this -> https://www.screencast.com/t/Oc2rBqenK with a mouse using drag and drop.

Thank you!

Hello,

I’m glad that you managed to resolve it.

Have a nice day!