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Anamaria
tagDiv Staff

Hi,

Please check like this the console -> https://www.screencast.com/t/vUx2xjdB

Thank you!

Anamaria
tagDiv Staff

Hi,

Did you check the console when you hit the save settings button? please provide a video.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can set a color in the post editor -> https://www.screencast.com/t/Y7k4gzguyHs

Thank you!

Anamaria
tagDiv Staff

Hello,

You can simply set the posts ids in the block, and the posts will be always on the top -> https://i.imgur.com/jAKpQ9S.png -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you set image height to Single Featured Bg Image, then it should apply to all images.

Thank you!

Anamaria
tagDiv Staff

Hi,

You have installed a pro prebuilt website and almost all of the changes that you want you to need to do with tagDiv Composer.

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, that problem is related to the CORS policy that is blocking the access -> https://i.imgur.com/vxvPj7H.png . This problem can be solved using those guides:
https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
https://stackoverflow.com/questions/25577981/font-from-origin-has-been-blocked-from-loading-by-cross-origin-resource-sharing
https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
Also, if you have the Mobile theme plugin installed and active, then you use the Mobile theme version. In order to display the responsive version, you need to uninstall the Mobile Theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have the latest version of the theme 11.5.1, if not, please update the theme.
A fix has been introduced for “column text and text with title” with the latest version of WordPress 6.0
Also, the settings from the theme panel are saved? if not, then please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.

Thank you!

Anamaria
tagDiv Staff

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Anamaria
tagDiv Staff

Hello,

I recommend importing this prebuilt website which has the same design -> https://demo.tagdiv.com/newspaper_magazine_pro/, but this one uses cloud templates, which can be edited with the tagDiv Composer
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure when you add the images are in full size (in the posts, set as featured image), not thumbs
Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know about your results.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to set the links inside the post content, not in subtitle -> https://we.tl/t-GrfZVVRgYi
You can design the Single Post Template as you want with tagDiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hello @Hellpress,

Please let me know if you have a child theme, if yes, please try to use the main theme and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems you have a padding-top set on the row https://i.imgur.com/0BeBA3K.png please remove it.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the post format for each post -> https://i.imgur.com/TNyvuOV.png -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Anamaria
tagDiv Staff

Hello,

These are just titles; you can modify them in tagDiv Composer by selecting the block and changing the title -> https://i.imgur.com/MQbb0Gx.png

Thank you!

Anamaria
tagDiv Staff

Hi,

It was implemented in this manner, and therefore it is not a problem. I added it to our list of new features as a request.

Thank you!

Anamaria
tagDiv Staff

Hello @dmenciot,

Please let me know what elements you saved, where they were and where you want to use them.

Thank you!

Anamaria
tagDiv Staff

Hello David,

Please check this topic with the same problem https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/

Thank you!

Anamaria
tagDiv Staff

Hi,

If you have other questions related to our theme, please let us know!

Have a great day!

Anamaria
tagDiv Staff

Hi,

If you have other questions related to our theme, please let us know!

Have a great day!

Anamaria
tagDiv Staff

Hello,

The options from the Theme Panel are for the standard template, but you have a Pro Prebuilt website and this uses cloud templates, which can be edited with tagDiv Composer ->https://www.screencast.com/t/UeBGkaYuundl, go to the footer and select the element you want to edit => https://www.screencast.com/t/3vhZ5v4k and change the description.
The same steps are for all templates -> https://forum.tagdiv.com/footer-templates/
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no in the code -> https://www.screencast.com/t/LDdokrHPl
Also, this is a video on how to change the logo -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
To display the feed from Instagram then you need to connect with your Instagram personal account for Instagram from the footer or from the element from tagDiv Composer for feed you can use the Instagram business https://i.imgur.com/5XaTr2p.jpg -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have a tested plugin for the product gallery, you can find all the tested plugins here -> https://i.imgur.com/CLbO1ah.png
You can create a product gallery like in this guide -> https://woocommerce.com/document/adding-product-images-and-galleries/

Thank you!

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