Hello @mongooz !

We have this possibility:
1. https://prnt.sc/vLpkgvgn4i_s (theme panel -> social/apis -> social share)
2. add the element called Single Post Share in your article’s template: https://prnt.sc/CeNePwhSYaUn

Thank you!

Hello @sandeep87 !

In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello @mistershare !

Assign a CPT template: https://prnt.sc/PuWRH3sqhQed

Thank you!

Hello Ken!

You shouldn’t edit the template (it has dummy data), but the article. For example, see an article on your frontend and edit it with the TagDiv Composer.
Now, on the Single Content element, there is a tab called Ads. They could be there too.
Also, you can find them in the theme panel settings: https://prnt.sc/4FQBK2vLDkSQ
Check every field where they could be. Make sure you do not have any scripts here: https://prnt.sc/XCaaxQRMlqfa

I hope that helps you!

Thank you!

Hello @agiannaros !

You can use a flex block with only one filter, and it will work. The random sort will not take into account which post will be displayed. Read all about it here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello Jonatan!

1. Yes. You should use the tagdiv shop plugin and the cloud templates at https://prnt.sc/Kci–v0QipZX for shop. Here is the documentation for that element that you asked about: https://forum.tagdiv.com/woocommerce-happy-add-favorites/

2. When you hover over the product image, the product will zoom in, and when you click on that magnifying glass, it will open a modal with that image. You do not need a plugin for that. This is by default in our theme.
While you use cloud templates, you don’t need to change the code in the theme. You can simply edit the product page with the tagdiv Composer: https://prnt.sc/x9T7AuFoP_Sp

3. There should be a conflict with some plugins. Also, delete all the cache and try again. 

I’m sorry, but we cannot provide support for untested plugins.

Thank you for your understanding!

Hello @liliaf !

1. Use two flex blocks, for example. The first can be limited to showing only one post, and the second can display the rest of them with offset 1. https://forum.tagdiv.com/offset-feature/ https://forum.tagdiv.com/flex-block-settings-guide/
2. Please assign a cloud template when you view it in frontend: https://prnt.sc/LG-galJ02Fay

Thank you!

Hello @mistershare !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @mistershare !

You can activate multiple demo plugins and have all the CPTs.

Thank you!

Hello!

Do you have the correct cloud templates(assigned)?

Thank you!

Hello!

We do not have any options for this in our theme. So, it seems to be a conflict. Clear all the cache, deactivate the plugins, and check the results.

Thank you!

Hello @maquinero !

Please check the console to see which error you encounter there.
It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello!

Please make sure that the theme and plugins are active and up to date.

Thank you!

Hello Sergiu!

We’ve introduced only a demo in the new update, and nothing else was changed.
Make a test and deactivate ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/desktop-problems/

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/desktop-problems/

Thank you!

Hello!

Are you sure that when you press Save the Settings in the theme panel, it saves all the changes? Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

Please make sure that the theme and plugins are up to date.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @liliaf !

1. I don’t understand what you need to achieve. In your screenshot is a ID of only one post/article. That ID can be seen like this: https://prnt.sc/oIWX2VXPfgvQ

2. We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @mistershare !

I will add this bug to our investigation list!
Can you please provide more information about what you need to achieve exactly? “how to use my tourism plugin in coaching pro demo?”

Thank you!

Hello!

You can build a sticky header and add only that white row. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Hello!

You can use a custom structure like this: https://prnt.sc/0VdqJdt46qZx set it in Dashboard -> Settings -> Permalinks.

I hope that helps you!

Thank you!

Hello!

You can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Hello!

Please make sure you select the full size https://prnt.sc/mlX15NN9yGNo and upload an image in full size as well in your Media Library.

Thank you!

Hello @findbitter !

1. When you set the image for that option, make sure that you select this option: https://prnt.sc/mlX15NN9yGNo

2. Click on the row of that element: https://prnt.sc/-lXgWjgploIs (not zone)

Thank you!