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Bettina
tagDiv Staff

Hello @redheaddigital!

We will take a look and try to help you as soon as possible.

Please be patient!

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello @christopherkevil8838!

You need to drag and drop the element onto your page and not just click on it. 
You can adjust the logo differently in the mobile viewport:  https://www.screencast.com/t/XDQJedlggSB, so then it will fit there.

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

For the option 1 and 2, you need to uninstall the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello @tghidotti !

You do not need any plugin. Check this video: https://www.screencast.com/t/lUKUSgTbgTW

Thank you!

Bettina
tagDiv Staff

Hello @sudipto!

Strange! We need to investigate the issue further. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @dita999!

I’m glad that you found the issue.

Have a wonderful day!

Bettina
tagDiv Staff

Hello Ian!

Please provide your website link, so I can check the issue. Make sure you deleted the cache and also from your browser.

Thank you!

Bettina
tagDiv Staff

Hello @smga!

If you sent an email, then we will take a look and try to help you as soon as possible.

Please be patient!

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello @rjsurjo!

Unfortunately, there are no settings to customize that.
When you enable the mobile theme plugin with AMP, then it will overwrite the templates with their layout. This layout has some settings only in order to customize the design. These settings can be found in the Newspaper -> Theme panel -> Mobile theme. More information can be found at https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

For the option 1 and 2, you need to uninstall the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello @dc1!

For the moment, the only solution will be to set a custom link to a page -> https://i.imgur.com/2Qql0Yu.png on that page you can set the loop or flex element and filter it after the CTP

We’re sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello @auroracattery!

I cleared the cache from the browser and I’ve tested it on the phone and it is displaying like this: https://prnt.sc/XPbaq3kIaOuq
Check in an incognito file.

Thank you!

Bettina
tagDiv Staff

Hello @auroracattery!

Change it in the Newspaper-> Theme panel-> Translations-> Translations and replace the sentence on the right side as desired: https://prnt.sc/Fi0gbJ-XRaNS

Thank you!

Bettina
tagDiv Staff

Hello @amazone!

Please update the PHP version at least to 7.4 and check the results.

Thank you!

Bettina
tagDiv Staff

Hello @cnnhindi!

Check the size of the featured image: https://forum.tagdiv.com/featured-image-or-video/. For example, Facebook requires an image larger than 200 x 200 pixels: https://forum.tagdiv.com/facebook-share/

Thank you!

Bettina
tagDiv Staff

Hello Frank!

Every demo has other settings for the design. It also depends on the content you have too. 
You can adjust every element in the TagDiv Composer because everyone has a CSS tab where you can add margins, paddings,etc. Or, you can add some custom CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello @Whambam32!

I’ve checked your website and it seems that your issue is solved somehow because the wallpaper background ads are clickable. 
The z index is useful for placing elements on top of one another.

Thank you!

Bettina
tagDiv Staff

Hello @edragon!

The best option is to use the TagDiv Composer, which is easier and more customizable to create a block in your sidebar. You can use flex blocks instead.

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello @edragon!

Maybe your row does not have an inner row, which is possible because you can create a sidebar like this:
1. Add 1 row (or existing one)
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.
So, you can save the element. Right-click on the element and save it.

Thank you!

Bettina
tagDiv Staff

Hello @quartopiano!

I just replied you here in your own topic, please check: https://forum.tagdiv.com/topic/changing-resolution-of-the-site-desktop/

Thank you!

Bettina
tagDiv Staff

Hello Mauri!

No. You need to access your category page and press the green button “Edit with the TagDiv Composer”: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Add the element posts loop in the category page. In this mode, you will have a block with the posts from the current category on every category page.

Or do you need anything else and it is a misunderstanding?

Please let me know!

Thank you!

Bettina
tagDiv Staff

Hello Isabell!

There are no settings to add a link. But, you can check this workaround here: https://www.screencast.com/t/Xw5L8570LCk

Thank you!

Bettina
tagDiv Staff

Hello @johnsnow!

The code should be placed in the Theme Panel -> Analytics/Js Codes. This is the best option for this. 
Any changes you make in the theme files after each update will be overwritten, and you will have to make the changes again and again.

Thank you!

Bettina
tagDiv Staff

Hello @maixner!

You need to update the plugins too: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Bettina
tagDiv Staff

Hello @edragon!

Strange, because the amp and mobile theme work well together for me. 
If you like, we can take a look and check if everything is alright and inspect why it is not working for you.

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

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