Search Results for 'cache'

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Anamaria
tagDiv Staff

Hi,

As I said, please remove and reconnect the account, clear all cache.
This should work because I did tests and work.

Thank you!

Anamaria
tagDiv Staff

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.1.1 with the last theme version Newspaper 12.2 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

NickSi
Participant
#0

First of all, after the last update, the footer and header inside singles and archives stacked with the default. I had to clone the archive and the single template and then delete the old ones.

Yesterday i decided to copy a new archive and single template from my dev site. Again, no matter what i tried i had to delete the old archives and single templates for the changes to take effect.

After that, everything was working fine, until few hours ago, all my archive pages stopped updating with the new posts!
I cleared cache, i stopped cloudflare, i cleared cache again, i removed my cache plugin, i checked my database, i repaired my database, i deactivated and activated the cloud library, nothing is working!!

The only way to see the new posts is to open the archive template with the tagdiv composer, all the latest posts are showing there, but only there.

Url of archive page: https://athina984.gr/category/deltio-eidiseon-athina-9-84/ (the update stopped at 19.00)

All the archive templates stopped updating within two hours, this is so crazy!

This is so important, so let me know if you need my credentials

Bettina
tagDiv Staff

Hello @rolv!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer & Cloud Library
2. uninstall (delete) TagDiv Composer & Cloud Library
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer & Cloud Library
6. clear cache (if a cache plugin is present).

I hope that helps you!

Thank you!

kevinwebdesign
tagDiv Member

Hi Anamaria
Thank you for your help, but I have already disable all 3pty plugina and clear cache, but there is still loading, cannot access.

May I create a credential for you to closer check ?

Anamaria
tagDiv Staff

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Calin
tagDiv Staff

No, you need to disable some options from the autoptimize plugin, clear all cache and check to see if the problem persists.

Anamaria
tagDiv Staff

Hello,

I did a test and my work well https://i.imgur.com/r8tL3nn.png Do you use a plugin to optimize the css and js? If yes, please disable those options, and clear the cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

I did a test and for me works without any problem the business account https://i.imgur.com/G6lr2Dq.jpg
Please purge the cache, reconnect the account.

Thank you!

fgarran
tagDiv Member

Anamaria,

We did that, have a look https://mundofinanceiro.com/

On mobile still showing different even cleaning cache, how to fix that please?

Thanks!

Bettina
tagDiv Staff

Hello @sameerkhan!

Edit the homepage with the TagDiv Composer, click on the Website Manager and check if you use the Aramis header.
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Bettina
tagDiv Staff

Hello @ericarrache!

Please check the console and let me know which errors you encounter there.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Also, you can try to reinstall Cloud Library and the tagdiv Composer plugins.

Thank you!

Bettina
tagDiv Staff

Hello @arb0na!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Anamaria
tagDiv Staff

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Bettina
tagDiv Staff

Hello @CharbelC93!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Let me know the results!

Thank you!

sprottenjunge
Participant
#0

Good morning! Which would be the best settings or which plugins in combination would be useful to free the page faster and from loads? Can also be plugins that have to be paid for. I’m happy with the speed, but would like to optimize even more. I’m currently using the WP Super Cache plugin with the settings they published. thank’s for the Tipps

Bettina
tagDiv Staff

Hello @jpegjoe!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– more information about this issue

Our team will take a look!

Thank you!

Durga
tagDiv Member

I have uninstalled and reinstalled it
but while go to settings i have faced below error
Error: Your cache directory (G:\PleskVhosts\margdarshansansthan.org\cgdaily.in/wp-content/cache/) or G:\PleskVhosts\margdarshansansthan.org\cgdaily.in/wp-content need to be writable for this plugin to work. Double-check it.
Cannot continue… fix previous problems and retry.

Durga
Participant
#0

Warning! Could not update G:\PleskVhosts\margdarshansansthan.org\cgdaily.in/wp-config.php! WPCACHEHOME must be set in config file.
Error: Your cache directory (G:\PleskVhosts\margdarshansansthan.org\cgdaily.in/wp-content/cache/) or G:\PleskVhosts\margdarshansansthan.org\cgdaily.in/wp-content need to be writable for this plugin to work. Double-check it.
Cannot continue… fix previous problems and retry.

Anamaria
tagDiv Staff

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Bettina
tagDiv Staff

Hello @autodesign!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @shooper69!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Check the guide in order to find your purchase code: http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

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