- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi! Every time I do an update of Newspaper, the tagDiv Composer and tagDiv Cloud Library plugins uninstall themselves.

This causes my website to look like this after every update:

Now that I’m aware this is happening, I know that I just have to go and re-install those plugins everytime there’s a Newspaper update, and then clear the site cache to make the site look normal again. But it’s a bit annoying, and I’m fairly sure it’s not meant to be like this.
Any suggestions for how I can fix this?
Hello,
Please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hello!
Then this issue is from the cache plugin that you use.
Disable it and see the changes.
Thank you!
Hello,
You can delete the CSS Analyzer, “Remove Generated CSS” -> https://i.imgur.com/19NUVKC.png and clear all cache.
I’m glad you solved the problem.
Have a nice day!
Please read above, I was already stated that –
Mobile new look/version is seen on desktop (already shared screen shot), but on mobile device it shows old look/version.
I was already cleared all chache from browser, wordpress cache plugin, CDN and from hosting account.
But, If “I deactivate tagDiv Mobile Theme”, then only it shows new changes/look on mobile device.
and When “I activate tagDiv Mobile Theme”, then site shows old version on mobile device.
Pl. Note: I was not created Mobile page with tagDiv Composer and here is the proof of that – https://www.screencast.com/t/RKTEORAy
I was also tried to deactivate all pulgins and activate one by one. Also uninstall Newspaper theme and install it again, but no works.
I also checked on different mobile devices, but it shows old look.
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This reply was modified 4 years by
itkhoj.
Hello,
Please disable the mobile theme plugin, clear all cache and see the results.
Also, please check the above topic provided -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ here is explicit all the mobile versions provided by our theme.
Thank you!
Hello Swann!
Did you chose a menu here? https://prnt.sc/pAyg7-jRE4y2
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Recently I install Prebuilt Website on my site – itkhoj.com, but on mobile device it shows old theme and any update make on this site doesn’t shows on mobile device.
I was already cleared all chache from browser, wordpress cache plugin, CDN and from hosting account.
If I deactivate tagDiv Mobile Theme, then only it shows new changes on mobile device.
Thank you for your reply… But none of those 4 my problems did not solve.
1) I think u did not understand what I mean. “when I am choosing category background image (please check the screen here https://imgur.com/a/pbh2HLk) it is showing as a background on single post. for example this post https://dev.citymagazine.ge/%e1%83%a4%e1%83%a0%e1%83%90%e1%83%9c%e1%83%92%e1%83%a3%e1%83%9a%e1%83%98-%e1%83%a1%e1%83%a3%e1%83%9c%e1%83%90%e1%83%9b%e1%83%9d%e1%83%a1-%e1%83%ae%e1%83%90%e1%83%96%e1%83%98-delfy-%e1%83%a1%e1%83%92/ this is the screen how it is coming on background https://imgur.com/a/Yx2IFo5. I want white background without change BACKGROUND BOXED LAYOUT. here is screen where we can remove it. I can not found this file https://imgur.com/a/dxQwNED.”
2) I did 10 times, saving and other things also but result are same… in server also I do not have deny.
3) This theme is support with cache plugin right ? why it have than problems?
4) I can not understand how I can assign my small post with my custom template which is not global and also not like style 1, style 2….
Please continue our dialog in email. I will give u my website credentials. so u can access to my website and u will see there this bugs. where can I send my credentials ?
thanks,
Irakli
Hello!
1. It can be found here: https://prnt.sc/zSmXIgSMCyCj . Insert a space in the right side.
2. I can not see it on your website.
3. It should be the category. This element seems to be a flex block. Please check this guide and find out how you can edit the elements there: https://forum.tagdiv.com/flex-block-settings-guide/ Font color settings are in the Style tab of Flex block element. You can remove that 0 from here: https://prnt.sc/kblTZMEOHfOF
4. Make it global from Dashboard -> Cloud Templates.
5. I’ve checked your website and it is working well. Please delete the cache from your browser, uninstall the cache plugin that you use and try again in an incognito window.
Thank you!
Hello,
Diable my refund request, I already managed to insert some of my optimizations using function.php calls, working on the others, I hope it won’t slow down my site.
How to add schema markup in the theme?
There is an issue while using AMP with W3 total cache plugin
Is the license can be used on another site or do I have to buy a new license?
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This reply was modified 4 years by
retvly.
Hello Irakli!
1. Please edit the category page with the TagDiv Composer and use the element called “Category background image”.
2. This function from the theme it should work. So, please make sure that the changes are saving in the TagDiv Composer. Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
3. This is from the cache plugin that you use.
4. If you want to assign that template for your posts, then you need to access the posts you need and set it up near the green button, the right single cloud template.
Those style 1, style 2, etc are default templates and they can’t be edited with the TagDiv Composer.
Thank you for your feedback!
Hello!
The latest version of the theme is 11.4.3. Make sure that all the plugins are up to date too.
You can change the search function with another one, using a plugin or something custom.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If these issues are not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello Anamaria,
sorry, I did not get the problem about the cache plugin. Can you please elaborate?
I did a few more tests and some works properly while others don’t.
Hello Fabiola,
Normally it should not be a problem related to the quality/length of the uploaded video, but it is possible that the cache plugin used will deliver the same version for a certain period of time.
Thank you!
Hi,
Can you please provide some screenshots with this problem? Also, if you are logged in the problem persists? If not it can be only ca cache problem.
If you are using the mobile theme plugin, only the content for pages need to be rebuilder using the mobile editor (from the bottom of the page).
Thank you!
Hi Calin,
I create a new Google Project and a New API (AIzaSyAMG3Qffjtccw9MQqdc6Zvh26hVMOC-7kg).
I create a new wp page and the video is not loaded.
https://capitallinkshipping.com/?page_id=152001 or https://capitallinkshipping.com/capital-link-tv/
I clear the cache from Sucuri.
I dont know what I can do more?
The videos was working with the API key AIzaSyC9MLTqcpDvQhj4LwKjkzUJkD8UjkmDqZM
Thank you!
Hello!
Normally with that option it should work well.
Are you sure that the changes are saving in the TagDiv Composer?
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi Anamaria,
The shortname was already added. Now i added API Public Key but Disqus is still not loaded. I tried also to clear the cache.
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This reply was modified 4 years by
carmelo3m.
I thought all was working properly . . however, the Video Playlist is not recognizing the playlist.
My source is set to Playlist ID
I included the Chanel ID, Username and Playlist ID
https://amjmed.org/category/cardiology/
What appears to be displaying are all videos on channel.
I removed Channel ID and get the same results. I also cleared cache and get same.
It should show this playlist:
It does work if I use individual Video IDs
https://amjmed.org/category/drugs/
Please help me with this issue so client can easily manage video per category.
Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
You can uninstall the super cache plugin. Do not use both of them.
Thank you!
Hello!
It seems that you use extra plugins which can interfere in the theme.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also, you can not customize AMP so much, because it comes with its own design: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Please try to reinstall the Mobile Theme plugin, clear all cache, because it was a conflict problem with all in one seo plugin.
You can use the CSS Analyzer, which is our automatic tool, very useful for the unused CSS. This tool is detecting the unused CSS and delete it.
Documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc
As an alternative it can be used the autoptimize plugin .
Thank you!
I wish to use WP-Rocket to speed up the website. They have advised that WP-Supercache will conflict with it and should be uninstalled. How essential is WP-Supercache for the Newpaper Theme. Will it have any repurcussions if I uninstall WP-Supercache.